Cisco Voice Portal · Example Payload

Cisco Voice Portal Reporting Call Detail Record Example

Contact CenterIVRTelephonyVoiceVXML

Cisco Voice Portal Reporting Call Detail Record Example is an example object payload from Cisco Voice Portal, with 17 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

callGuidcallStartTimecallEndTimecallingNumbercalledNumbercallResultcallDurationselfServiceDurationqueueDurationapplicationNamecallServerHostnamevxmlServerHostnamesipCallIdicmCallKeyeccVariablestransferDestinationerrorCode

Example Payload

Raw ↑ 
{
  "callGuid": "500123",
  "callStartTime": "example_value",
  "callEndTime": "example_value",
  "callingNumber": "example_value",
  "calledNumber": "example_value",
  "callResult": "example_value",
  "callDuration": 10,
  "selfServiceDuration": 10,
  "queueDuration": 10,
  "applicationName": "example_value",
  "callServerHostname": "example_value",
  "vxmlServerHostname": "example_value",
  "sipCallId": "500123",
  "icmCallKey": "example_value",
  "eccVariables": "example_value",
  "transferDestination": "example_value",
  "errorCode": "example_value"
}