Cisco Voice Portal · Schema

Cisco Voice Portal Dialed Number Pattern

Schema for a CVP Dialed Number Pattern (DNP). Dialed number patterns define how incoming calls are routed to specific VXML applications or call treatments based on the dialed number (DNIS). DNPs are a core configuration element in CVP that maps incoming numbers to call handling logic and integrates with ICM/UCCE routing.

Contact CenterIVRTelephonyVoiceVXML

Properties

Name Type Description
patternId string Unique identifier for the pattern
pattern string The dialed number pattern. Supports wildcards (* for any digits). Examples: 18005551234, 1800555*, *
description string Description of what this pattern routes to
callType string Call type determining how the call interacts with ICM/UCCE. Pre-route calls are sent to ICM before any treatment. Translation-route calls receive self-service treatment then route to ICM. Post-route c
applicationName string VXML application associated with this pattern
enabled boolean Whether this pattern is active
priority integer Pattern matching priority (lower number = higher priority)
sipServerGroup string SIP server group for outbound routing
ringtoneApplication string Application to play while waiting for ICM route response
errorApplication string Application to play on error conditions
survivalApplication string Application to use in ICM survival mode (when ICM is unreachable)
View JSON Schema on GitHub

JSON Schema

cisco-voice-portal-dialed-number-pattern.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://github.com/api-search/cisco-voice-portal/json-schema/cisco-voice-portal-dialed-number-pattern.json",
  "title": "Cisco Voice Portal Dialed Number Pattern",
  "description": "Schema for a CVP Dialed Number Pattern (DNP). Dialed number patterns define how incoming calls are routed to specific VXML applications or call treatments based on the dialed number (DNIS). DNPs are a core configuration element in CVP that maps incoming numbers to call handling logic and integrates with ICM/UCCE routing.",
  "type": "object",
  "properties": {
    "patternId": {
      "type": "string",
      "description": "Unique identifier for the pattern"
    },
    "pattern": {
      "type": "string",
      "description": "The dialed number pattern. Supports wildcards (* for any digits). Examples: 18005551234, 1800555*, *"
    },
    "description": {
      "type": "string",
      "description": "Description of what this pattern routes to"
    },
    "callType": {
      "type": "string",
      "enum": ["preroute", "translation_route", "post_route"],
      "description": "Call type determining how the call interacts with ICM/UCCE. Pre-route calls are sent to ICM before any treatment. Translation-route calls receive self-service treatment then route to ICM. Post-route calls are fully handled by CVP without ICM."
    },
    "applicationName": {
      "type": "string",
      "description": "VXML application associated with this pattern"
    },
    "enabled": {
      "type": "boolean",
      "default": true,
      "description": "Whether this pattern is active"
    },
    "priority": {
      "type": "integer",
      "minimum": 1,
      "description": "Pattern matching priority (lower number = higher priority)"
    },
    "sipServerGroup": {
      "type": "string",
      "description": "SIP server group for outbound routing"
    },
    "ringtoneApplication": {
      "type": "string",
      "description": "Application to play while waiting for ICM route response"
    },
    "errorApplication": {
      "type": "string",
      "description": "Application to play on error conditions"
    },
    "survivalApplication": {
      "type": "string",
      "description": "Application to use in ICM survival mode (when ICM is unreachable)"
    }
  },
  "required": ["pattern", "callType"]
}

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