i2x
i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual recommendations during calls in under 0.4 seconds, including automatic detection of purchase signals and faster agent onboarding; full-coverage call analysis with automatic transcription plus quality, compliance, and sales-opportunity scoring across 100% of conversations; and voicebots for automated inbound/outbound telephony and virtual agent-training scenarios. The platform emphasizes DSGVO/GDPR compliance with EU-only hosting in German data centers, prepared works-council documentation, and EU AI Act alignment, positioning itself as an alternative to US-cloud-dependent conversation-intelligence tools. No public API, developer portal, or SDKs are currently published; this profile was surfaced as a portfolio company of hv-capital.
i2x is profiled on the APIs.io network. Tagged areas include Company, Ai Enterprise Software, Conversation Intelligence, Contact Center, and Speech Recognition.
i2x’s developer surface includes support and 4 more developer resources.
Kin Score
Security Posture 1
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Access & Security 1
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 2
Pricing, plans, and the legal terms of use
Company 1
The organization behind the API