i2x

i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual recommendations during calls in under 0.4 seconds, including automatic detection of purchase signals and faster agent onboarding; full-coverage call analysis with automatic transcription plus quality, compliance, and sales-opportunity scoring across 100% of conversations; and voicebots for automated inbound/outbound telephony and virtual agent-training scenarios. The platform emphasizes DSGVO/GDPR compliance with EU-only hosting in German data centers, prepared works-council documentation, and EU AI Act alignment, positioning itself as an alternative to US-cloud-dependent conversation-intelligence tools. i2x publishes no developer program: no API reference, no OpenAPI/AsyncAPI/GraphQL specification, no SDK on any package registry, no public GitHub organization, no MCP server, no agent card, no status page and no pricing — the only commercial entry point is a demo-request form. A private, login-gated API host does exist at api.eu.i2x.ai serving the customer web application at app.i2x.ai, but it is undocumented and is not offered as an integration surface. This profile was surfaced as a portfolio company of hv-capital.

i2x is profiled on the APIs.io network. Tagged areas include Company, Ai Enterprise Software, Conversation Intelligence, Contact Center, and Speech Recognition.

i2x’s developer surface includes support and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub

9.2/100 minimal ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessApproval

0 APIs

Company Ai Enterprise Software Conversation Intelligence Contact Center Speech Recognition Real-Time AI Sales Enablement Compliance Germany

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 9.2/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Access Clarity 4.2 / 20

Operational Transparency 0.0 / 13

Contract Governance 0.0 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/i2x: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Pricing Plans 1

Published pricing tiers and plan structures.

I2X Plans Pricing

0 plans

PLANS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

I2X Domain Security

TLSv1.3 · DMARC

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 2

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 2

The organization behind the API

Website

Website

LinkedIn

Source (apis.yml)

aid: i2x
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: approval
  trial: false
  try_now: false
  public: false
  label: Requires approval
  confidence: low
  source:
  - plans
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/i2x.png
name: i2x
description: 'i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides
  live agent assistance that surfaces contextual recommendations during calls in under 0.4 seconds, including automatic detection
  of purchase signals and faster agent onboarding; full-coverage call analysis with automatic transcription plus quality,
  compliance, and sales-opportunity scoring across 100% of conversations; and voicebots for automated inbound/outbound telephony
  and virtual agent-training scenarios. The platform emphasizes DSGVO/GDPR compliance with EU-only hosting in German data
  centers, prepared works-council documentation, and EU AI Act alignment, positioning itself as an alternative to US-cloud-dependent
  conversation-intelligence tools. i2x publishes no developer program: no API reference, no OpenAPI/AsyncAPI/GraphQL specification,
  no SDK on any package registry, no public GitHub organization, no MCP server, no agent card, no status page and no pricing
  — the only commercial entry point is a demo-request form. A private, login-gated API host does exist at api.eu.i2x.ai serving
  the customer web application at app.i2x.ai, but it is undocumented and is not offered as an integration surface. This profile
  was surfaced as a portfolio company of hv-capital.'
url: https://raw.githubusercontent.com/api-evangelist/i2x/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- hv-capital
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-14'
tags:
- Company
- Ai Enterprise Software
- Conversation Intelligence
- Contact Center
- Speech Recognition
- Real-Time AI
- Sales Enablement
- Compliance
- Germany
apis: []
common:
- type: DomainSecurity
  url: security/i2x-domain-security.yml
- type: Conformance
  url: conformance/i2x-conformance.yml
- type: LLMsTxt
  url: llms/i2x-llms.txt
- type: Website
  url: https://i2x.ai/
- type: PrivacyPolicy
  url: https://i2x.ai/datenschutz.html
- type: TermsOfService
  url: https://i2x.ai/nutzungsbedingungen.html
- type: Support
  url: https://i2x.ai/#contact
- type: LinkedIn
  url: https://www.linkedin.com/company/i2x-ai/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-08-14'
  status: minimal
  artifacts_added: 4
  pass: local-v1
  note: Full contract-discovery sweep run against i2x.ai, www.i2x.ai, app.i2x.ai, api.eu.i2x.ai, api-dev.eu.i2x.ai, i2x-api.playground.dev.i2x.ai,
    docs.i2x.ai and support.i2x.ai — OpenAPI/Swagger paths, GraphQL introspection, MCP tools/list, A2A agent card and the
    full /.well-known/ set. No published contract of any kind exists.
x-coverage:
  state: none
  reason: no-developer-program
  detail: i2x sells an end-user contact-center SaaS and publishes no developer program at all — docs.i2x.ai has served a 52-byte
    nginx placeholder reading "Please stand by while configuration is in progress" since August 2023 and presents a self-signed
    certificate over HTTPS, while the only live API host, api.eu.i2x.ai, is the login-gated backend of the app.i2x.ai customer
    application (POST /organizations/v1/login) and returns a hard 404 on every specification and .well-known path.
  evidence:
  - url: http://docs.i2x.ai/
    status: 200
  - url: https://api.eu.i2x.ai/openapi.json
    status: 404
  - url: https://api.eu.i2x.ai/.well-known/agent-card.json
    status: 404
  - url: https://i2x-api.playground.dev.i2x.ai/openapi.json
    status: 404
  checked: '2026-08-14'

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