Callab AI website screenshot

Callab AI

Callab AI, built by Clusterlabs, is a cloud-based voice AI platform that connects directly to legacy on-premises PBX/SBC telephony (Cisco UCM, Mitel, FreeSWITCH) via SIP trunk integration, routing calls to AI voice agents with no rip-and-replace migration. The platform automates up to 70% of inbound and outbound call volume across support, sales, and scheduling, with no-code agent building, live human supervision and takeover, semantic knowledge bases, post-call transcription and sentiment analysis, CRM data extraction, and batch outbound campaigns. Callab AI exposes a REST API at docs.callab.ai for programmatic control of agents and calls. A Y Combinator Spring 2026 company founded in 2024, it serves hospitality, logistics, retail, and property management across three continents.

Callab AI publishes 1 API on the APIs.io network. Tagged areas include Voice AI, Conversational AI, Telephony, Contact Center, and SIP.

Callab AI’s developer surface includes documentation, API reference, engineering blog, signup flow, support, and 12 more developer resources.

23.4/100 emerging ▬ flat Agent 15/100 agent aware Full breakdown ↓
scored 2026-07-27 · rubric v0.5
1 APIs 1 MCP Servers
Voice AIConversational AITelephonyContact CenterSIPVoice AgentsCall AutomationPBXCustomer SupportAI Agents

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 23.4/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 7.8 / 20
Commercial Clarity 6.3 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 15/100 · agent aware
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 12 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/callab-ai: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Callab AI API

Callab AI's REST API, documented at docs.callab.ai/api-reference, is organized around REST principles with predictable resource-oriented URLs, standard HTTP verbs, and standard ...

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Callab AI Docs MCP Server

Hosted, OAuth-protected docs-search MCP server (scope mcp:search).

MCP SERVER

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Callab Ai Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 3

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Access & Security 2

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 4

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: callab-ai
name: Callab AI
url: https://raw.githubusercontent.com/api-evangelist/callab-ai/refs/heads/main/apis.yml
kind: company
description: Callab AI, built by Clusterlabs, is a cloud-based voice AI platform that connects directly to legacy on-premises
  PBX/SBC telephony (Cisco UCM, Mitel, FreeSWITCH) via SIP trunk integration, routing calls to AI voice agents with no rip-and-replace
  migration. The platform automates up to 70% of inbound and outbound call volume across support, sales, and scheduling, with
  no-code agent building, live human supervision and takeover, semantic knowledge bases, post-call transcription and sentiment
  analysis, CRM data extraction, and batch outbound campaigns. Callab AI exposes a REST API at docs.callab.ai for programmatic
  control of agents and calls. A Y Combinator Spring 2026 company founded in 2024, it serves hospitality, logistics, retail,
  and property management across three continents.
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://framerusercontent.com/images/FI3habKVoti5uJ32Q7ktHORE8U.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- y-combinator
x-tier: stub
x-tier-reason: portfolio-lead
x-legal-entity: Clusterlabs
x-yc-batch: Spring 2026
x-founders:
- Haithem Kchaou
- Chehir Dhaouadi
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Voice AI
- Conversational AI
- Telephony
- Contact Center
- SIP
- Voice Agents
- Call Automation
- PBX
- Customer Support
- AI Agents
apis:
- aid: callab-ai:api
  name: Callab AI API
  description: Callab AI's REST API, documented at docs.callab.ai/api-reference, is organized around REST principles with
    predictable resource-oriented URLs, standard HTTP verbs, and standard HTTP response codes for programmatic control of
    voice agents and calls. The public API reference is currently gated behind an access code; the API is served from api.callab.ai.
    No public OpenAPI specification is published as of this enrichment pass.
  image: https://framerusercontent.com/images/FI3habKVoti5uJ32Q7ktHORE8U.png
  humanURL: https://docs.callab.ai/api-reference/introduction
  baseURL: https://api.callab.ai
  tags:
  - Voice AI
  - Telephony
  - Voice Agents
  - Call Automation
  - REST
  properties:
  - type: Documentation
    url: https://docs.callab.ai/api-reference/introduction
  - type: APIReference
    url: https://docs.callab.ai/api-reference/introduction
common:
- type: Website
  url: https://callab.ai
- type: DeveloperPortal
  url: https://docs.callab.ai
- type: Documentation
  url: https://docs.callab.ai/api-reference/introduction
- type: APIReference
  url: https://docs.callab.ai/api-reference/introduction
- type: Blog
  url: https://callab.ai/blog
- type: TermsOfService
  url: https://callab.ai/terms-of-service/non-eaa
- type: SignUp
  url: https://app.callab.ai
- type: Login
  url: https://app.callab.ai
- type: Support
  url: https://callab.ai/book-meeting
- type: LinkedIn
  url: https://www.linkedin.com/company/callabai
- type: Twitter
  url: https://x.com/callab_ai
- type: Conformance
  url: conformance/callab-ai-conformance.yml
- type: Compliance
  url: https://callab.ai
- type: DomainSecurity
  url: security/callab-ai-domain-security.yml
- type: WellKnown
  url: well-known/callab-ai-well-known.yml
- type: MCPServer
  url: https://docs.callab.ai/mcp
  name: Callab AI Docs MCP Server
  description: Hosted, OAuth-protected docs-search MCP server (scope mcp:search).
- type: LLMsTxt
  url: llms/callab-ai-llms.txt
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence