Kixie

Kixie Agent Status API

A read-only lookup that returns the current presence of a Kixie agent by email address — whether the agent's device is registered (logged in) and whether the agent is currently on a call — wrapped in a `success` / `result` envelope. Authenticated with the account API key as an `apiKey` query parameter.

GitHub

Documentation

📖
Documentation
https://support.kixie.com/hc/en-us/articles/360020051474-Kixie-Agent-Status-API
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/kixie/refs/heads/main/authentication/kixie-authentication.yml

API entry from apis.yml

apis.yml Raw ↑ 
aid: kixie:kixie-agent-status-api
name: Kixie Agent Status API
description: A read-only lookup that returns the current presence of a Kixie agent by email address —
  whether the agent's device is registered (logged in) and whether the agent is currently on a call —
  wrapped in a `success` / `result` envelope. Authenticated with the account API key as an `apiKey` query
  parameter.
humanURL: https://support.kixie.com/hc/en-us/articles/360020051474-Kixie-Agent-Status-API
baseURL: https://apig.kixie.com/www/agent/status
tags:
- Presence
- Agents
- Contact Center
properties:
- type: Documentation
  url: https://support.kixie.com/hc/en-us/articles/360020051474-Kixie-Agent-Status-API
- type: Authentication
  url: authentication/kixie-authentication.yml