ServiceNow · Schema

ChangeRequestInput

Fields for creating or updating a change request.

AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

Properties

Name Type Description
short_description string A brief summary of the change.
description string A detailed description of the change.
priority string The priority level.
risk string The risk level.
impact string The impact level.
category string The category of the change.
assigned_to string The sys_id of the assigned user.
assignment_group string The sys_id of the assignment group.
requested_by string The sys_id of the requesting user.
start_date string The planned start date and time.
end_date string The planned end date and time.
cmdb_ci string The sys_id of the affected configuration item.
justification string The business justification for the change.
implementation_plan string The plan for implementing the change.
backout_plan string The plan for reverting the change if needed.
test_plan string The plan for testing the change.
View JSON Schema on GitHub