ServiceNow · Postman Collection

ServiceNow Trouble Ticket Open API

The Trouble Ticket Open API provides endpoints to create, update, and retrieve data from the Case [sn_customerservice_case], Incident [incident], and Service Problem Case [sn_sprb_mgmt_case] tables. Use this API to manage ticket information between external ticketing systems and the ServiceNow AI Platform. This API is a ServiceNow implementation of the TM Forum Trouble Ticket Management API REST specification, based on TMF621 Trouble Ticket Management API User Guide v5.0.0, September 2024. **Aut

4
Requests
2
Folders
View on GitHub Raw JSON AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflowsPostman Collection

Overview

ServiceNow Trouble Ticket Open API is a Postman Collection published by ServiceNow on the APIs.io network.

The Trouble Ticket Open API provides endpoints to create, update, and retrieve data from the Case [sn_customerservice_case], Incident [incident], and Service Problem Case [sn_sprb_mgmt_case] tables. Use this API to manage ticket information between external ticketing systems and the ServiceNow AI Platform. This API is a ServiceNow implementation of the TM Forum Trouble Ticket Management API REST specification, based on TMF621 Trouble Ticket Management API User Guide v5.0.0, September 2024. **Aut

The collection contains 4 requests organised into 2 folders.

Tagged areas include Automation, Cloud Services, Digital Workflows, Enterprise Platform, and IT Service Management.

Requests & Folders

troubleTicket

Related API Specs

ServiceNow Event Management Topic Open API (AsyncAPI) ServiceNow Aggregate Statistics API (OpenAPI) ServiceNow Attachments API (OpenAPI) ServiceNow Cart API (OpenAPI) ServiceNow Catalog Items API (OpenAPI) ServiceNow Catalogs API (OpenAPI) ServiceNow Categories API (OpenAPI) ServiceNow Change Tasks API (OpenAPI) ServiceNow CMDB Instances API (OpenAPI) ServiceNow Contact API (OpenAPI) ServiceNow Emergency Changes API (OpenAPI) ServiceNow Import Sets API (OpenAPI) ServiceNow Normal Changes API (OpenAPI) ServiceNow Standard Changes API (OpenAPI) ServiceNow Table Records API (OpenAPI) ServiceNow Trouble Ticket API (OpenAPI)
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