ServiceNow

ServiceNow Trouble Ticket Open API

The ServiceNow Trouble Ticket Open API provides endpoints to create, update, and retrieve data from Case, Incident, and Service Problem Case tables. It is a ServiceNow implementation of the TM Forum Trouble Ticket Management API REST specification for managing ticket information between external ticketing systems and the ServiceNow AI Platform.

Documentation GitHub OpenAPI

Documentation

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Documentation

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html

Specifications

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OpenAPI

https://raw.githubusercontent.com/api-evangelist/servicenow/refs/heads/main/openapi/trouble-ticket-openapi.yaml