ServiceNow · JSON Structure

Trouble Ticket Channel Input Structure

Type: object Properties: 1
AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

ChannelInput is a JSON Structure definition published by ServiceNow, describing 1 property. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

name

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

Raw ↑ 
{
  "type": "object",
  "name": "ChannelInput",
  "properties": {
    "name": {
      "type": "string",
      "description": "Name of the contact method (can provide choice label or value, e.g., 'Virtual Agent' or 'virtual_agent')"
    }
  },
  "$schema": "https://json-structure.org/draft/2020-12/schema"
}