ServiceNow

ServiceNow Virtual Agent Bot Integration API

The ServiceNow Virtual Agent Bot Integration API provides REST endpoints for integrating external messaging platforms and chatbot frameworks with ServiceNow Virtual Agent. It enables sending and receiving conversational messages to automate employee and customer self-service through AI-powered virtual agents.

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Documentation

📖
Documentation
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/bot-api.html

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API entry from apis.yml

apis.yml Raw ↑ 
aid: servicenow:servicenow-virtual-agent-bot-integration-api
name: ServiceNow Virtual Agent Bot Integration API
tags:
- Chatbots
- Conversational AI
- Self-Service
- Virtual Agent
tags_raw:
- Chatbot
- Conversational AI
- Self-Service
- Virtual Agent
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/bot-api.html
baseURL: https://{instance}.service-now.com/api/sn_va_as_service
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/bot-api.html
  type: Documentation
description: The ServiceNow Virtual Agent Bot Integration API provides REST endpoints for integrating
  external messaging platforms and chatbot frameworks with ServiceNow Virtual Agent. It enables sending
  and receiving conversational messages to automate employee and customer self-service through AI-powered
  virtual agents.