ServiceNow

ServiceNow Contact API

The ServiceNow Contact API provides endpoints for retrieving and updating Customer Service Management (CSM) contact records. It also supports generating new social media profile records when creating a contact, and requires the Customer Service plugin (com.sn_customerservice).

Documentation GitHub OpenAPI

Documentation

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Documentation

https://www.servicenow.com/docs/r/xanadu/api-reference/rest-apis/contact-api.html

Specifications

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OpenAPI

https://raw.githubusercontent.com/api-evangelist/servicenow/refs/heads/main/openapi/contact-api-openapi.yaml