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OpenAPI Specification

openapi: 3.2.0
info:
  title: ServiceNow Contact API
  description: 'The Contact API provides endpoints that enable you to retrieve and update Customer Service Management (CSM) contact records.


    In addition, you can generate new social media profile records when creating a contact.


    The Contact API requires the Customer Service plugin (com.sn_customerservice) and is provided within the now namespace.


    **Authentication**: Users need the `csm_ws_integration` role for full API access.'
  version: Zurich
  contact:
    name: ServiceNow
    url: https://docs.servicenow.com
  x-namespace: now
servers:
- url: https://{instance}.servicenow.com/api/now
  description: ServiceNow instance
  variables:
    instance:
      default: instance
      description: Your ServiceNow instance name
security:
- basicAuth: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/servicenow/refs/heads/main/openapi/servicenow-contact-api-openapi.yml