ServiceNow · JSON Structure

Trouble Ticket Related Entity Structure

Type: object Properties: 6
AutomationCloud ServicesDigital WorkflowsEnterprise PlatformIT Service ManagementITSMProcessesT1Workflow AutomationWorkflows

RelatedEntity is a JSON Structure definition published by ServiceNow, describing 6 properties. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

@type id href name role @referredType

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

Raw ↑ 
{
  "type": "object",
  "name": "RelatedEntity",
  "properties": {
    "@type": {
      "type": "string",
      "description": "This value is always relatedEntity"
    },
    "id": {
      "type": "string",
      "description": "Sys_id of the impacted item or service"
    },
    "href": {
      "type": "string",
      "description": "Returns an empty string"
    },
    "name": {
      "type": "string",
      "description": "Name of the impacted item or service"
    },
    "role": {
      "type": "string",
      "description": "Description of the impacted item or service"
    },
    "@referredType": {
      "type": "string",
      "description": "Type of item or service",
      "enum": [
        "asset",
        "product",
        "product_inventory",
        "cmdb_ci",
        "cmdb_ci_service"
      ]
    }
  },
  "$schema": "https://json-structure.org/draft/2020-12/schema"
}