ServiceNow · JSON Structure

Servicenow Change Management Change Request Input Structure

Fields for creating or updating a change request.

Type: object Properties: 16
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ChangeRequestInput is a JSON Structure definition published by ServiceNow, describing 16 properties. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

short_description description priority risk impact category assigned_to assignment_group requested_by start_date end_date cmdb_ci justification implementation_plan backout_plan test_plan

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

Raw ↑
{
  "type": "object",
  "description": "Fields for creating or updating a change request.",
  "name": "ChangeRequestInput",
  "properties": {
    "short_description": {
      "type": "string",
      "description": "A brief summary of the change."
    },
    "description": {
      "type": "string",
      "description": "A detailed description of the change."
    },
    "priority": {
      "type": "string",
      "description": "The priority level.",
      "enum": [
        "1",
        "2",
        "3",
        "4"
      ]
    },
    "risk": {
      "type": "string",
      "description": "The risk level."
    },
    "impact": {
      "type": "string",
      "description": "The impact level."
    },
    "category": {
      "type": "string",
      "description": "The category of the change."
    },
    "assigned_to": {
      "type": "string",
      "description": "The sys_id of the assigned user."
    },
    "assignment_group": {
      "type": "string",
      "description": "The sys_id of the assignment group."
    },
    "requested_by": {
      "type": "string",
      "description": "The sys_id of the requesting user."
    },
    "start_date": {
      "type": "datetime",
      "description": "The planned start date and time."
    },
    "end_date": {
      "type": "datetime",
      "description": "The planned end date and time."
    },
    "cmdb_ci": {
      "type": "string",
      "description": "The sys_id of the affected configuration item."
    },
    "justification": {
      "type": "string",
      "description": "The business justification for the change."
    },
    "implementation_plan": {
      "type": "string",
      "description": "The plan for implementing the change."
    },
    "backout_plan": {
      "type": "string",
      "description": "The plan for reverting the change if needed."
    },
    "test_plan": {
      "type": "string",
      "description": "The plan for testing the change."
    }
  },
  "$schema": "https://json-structure.org/draft/2020-12/schema"
}