Clad Labs

Clad Labs builds an AI-powered support platform that triages, investigates, and resolves customer support tickets across Slack, Discord, Teams, and email. The system captures conversation threads, provides evidence‑backed handoffs, and automates ticket creation with root‑cause analysis. By integrating with existing tools and ticketing systems, Clad enables teams to resolve issues faster while preserving knowledge in a centralized knowledge base. The platform offers a widget SDK for embedding support chat, a GraphQL API for workspace data, and customizable AI agents to assist support engineers.

Clad Labs is listed with 1 API on the APIs.io network. Tagged areas include Company, AI, Support, SaaS, and Automation.

The Clad Labs catalog on APIs.io includes 1 JSON-LD context and 1 Spectral governance ruleset.

Clad Labs’ developer surface includes authentication, documentation, API reference, getting-started guide, engineering blog, pricing, and 16 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

34.9/100 thin Agent 20/100 agent aware Full breakdown ↓
scored 2026-10-31 · rubric v0.25.0 · Show this score on your site →

1 API

CompanyAISupportSaaSAutomation

Kin Score

Kin Score How this is scored →
scored 2026-10-31 · rubric v0.25.0

Composite quality — 34.9/100 · thin

Contract Quality 5.2 / 21

Developer Ergonomics 8.9 / 17

Access Clarity 5.4 / 17

Operational Transparency 2.3 / 11

Contract Governance 2.0 / 10

Discoverability 4.9 / 9

Regulatory Posture 3.4 / 15

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 7 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 0 / 3

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Show this score on your site.

It updates itself when the score changes. Paste this where you link to your API docs:

<a href="https://apis.io/providers/useclad-ai/"><img src="https://apis.io/badge/useclad-ai/card.svg" alt="Clad Labs on APIs.io — Kin Score by API Evangelist"></a>

Other styles, a README pill and a shields.io endpoint are on the badge page.

Raise your score.

Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)

10 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 24.7 — up to +18.8 composite points
Access Clarity scores 31.6 — up to +13.7 composite points
Operational Transparency scores 21.1 — up to +10.3 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/useclad-ai/apis.yml: open an issue on github.com/api-evangelist/useclad-ai to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Clad Labs API

Clad Labs API as documented publicly: 23 operations. Contract generated from the documentation by API Evangelist (2026-10-29); not the provider's own document.

Rate Limits 1

Documented rate limits and quota policies.

Useclad Ai Rate Limits

2 limits

RATE LIMITS

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Useclad Ai Context

6 classes · 10 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Clad Labs API Rules

11 rules · 10 errors 1 info

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions for this provider's data models.

GetGraphqlResponse

1 properties

JSON SCHEMA

PostConversationsIdMessagesRequest

2 properties

JSON SCHEMA

PostConversationsRequest

5 properties

JSON SCHEMA

PostGraphqlRequest

1 properties

JSON SCHEMA

PostGraphqlResponse

1 properties

JSON SCHEMA

PostSessionsIdentifyRequest

1 properties

JSON SCHEMA

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Useclad Ai Authentication

2 schemes

SECURITY

Useclad Ai Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Spectral

JSONLD

Vocabulary

DataModel

Conventions

Lifecycle

Conformance

Scroll for all 7

Access & Security 2

Authentication, authorization, and security posture

Authentication

Authentication

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: useclad-ai
name: Clad Labs
image: https://www.useclad.ai/og-image.png?v=2
description: Clad Labs builds an AI-powered support platform that triages, investigates, and resolves customer support tickets
  across Slack, Discord, Teams, and email. The system captures conversation threads, provides evidence‑backed handoffs, and
  automates ticket creation with root‑cause analysis. By integrating with existing tools and ticketing systems, Clad enables
  teams to resolve issues faster while preserving knowledge in a centralized knowledge base. The platform offers a widget
  SDK for embedding support chat, a GraphQL API for workspace data, and customizable AI agents to assist support engineers.
url: https://artifacts.apis.io/useclad-ai/apis.yml
x-type: company
x-source: harvest:vc-portfolio
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-29 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-10-29'
modified: '2026-10-29'
tags:
- Company
- AI
- Support
- SaaS
- Automation
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: RateLimits
  url: rate-limits/useclad-ai-rate-limits.yml
- type: Spectral
  url: rules/useclad-ai-rules.yml
- type: JSONLD
  url: json-ld/useclad-ai-context.jsonld
- type: Vocabulary
  url: vocabulary/useclad-ai-vocabulary.yml
- type: DataModel
  url: data-model/useclad-ai-data-model.yml
- type: Conventions
  url: conventions/useclad-ai-conventions.yml
- type: Authentication
  url: authentication/useclad-ai-authentication.yml
- type: Lifecycle
  url: lifecycle/useclad-ai-lifecycle.yml
- type: Conformance
  url: conformance/useclad-ai-conformance.yml
- type: LLMsTxt
  url: llms/useclad-ai-llms.txt
- type: Hosts
  url: hosts/useclad-ai-hosts.yml
- type: Vendors
  url: vendors/useclad-ai-vendors.yml
- type: DomainSecurity
  url: security/useclad-ai-domain-security.yml
- type: Website
  url: https://www.useclad.ai
- type: DeveloperPortal
  url: https://app.useclad.ai
- type: Documentation
  url: https://docs.useclad.ai
- type: APIReference
  url: https://docs.useclad.ai/api/overview
- type: GettingStarted
  url: https://www.useclad.ai/get-started
- type: Blog
  url: https://www.useclad.ai/blog
- type: Pricing
  url: https://www.useclad.ai/pricing
- type: TermsOfService
  url: https://www.useclad.ai/terms
- type: PrivacyPolicy
  url: https://www.useclad.ai/privacy
apis:
- aid: useclad-ai:useclad-ai-api
  name: Clad Labs API
  description: 'Clad Labs API as documented publicly: 23 operations. Contract generated from the documentation by API Evangelist
    (2026-10-29); not the provider''s own document.'
  humanURL: https://docs.useclad.ai/api/quickstart.md
  properties:
  - type: OpenAPI
    url: openapi/_ae-authored/useclad-ai-openapi-generated.yml
    x-provenance: generated
  - type: JSONSchema
    url: json-schema/useclad-ai-post-graphql-response-schema.json
  - type: JSONSchema
    url: json-schema/useclad-ai-post-conversations-request-schema.json
  - type: JSONSchema
    url: json-schema/useclad-ai-post-conversations-id-messages-request-schema.json
  - type: JSONSchema
    url: json-schema/useclad-ai-get-graphql-response-schema.json
  - type: JSONSchema
    url: json-schema/useclad-ai-post-sessions-identify-request-schema.json
  - type: JSONSchema
    url: json-schema/useclad-ai-post-graphql-request-schema.json
x-backed-by:
- y-combinator
x-coverage:
  state: unreadable
  reason: js-rendered-docs
  detail: Documentation pages are rendered via JavaScript and provide no machine‑readable OpenAPI spec.
  evidence:
  - url: https://docs.useclad.ai
    status: 200
  checked: '2026-10-29'
x-enrichment:
  date: '2026-10-29'
  status: enriched
  artifacts_added: 28
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

Clad Labs API — frequently asked questions

Does Clad Labs have an API?

Yes. APIs.io lists 1 API from Clad Labs, including Clad Labs API.

Is there an OpenAPI specification for the Clad Labs API?

Yes. APIs.io indexes 1 OpenAPI specification for Clad Labs, each linked for download from this page.

How do I authenticate with the Clad Labs API?

Clad Labs uses bearer-token authentication (2 schemes). The details are profiled on APIs.io as Useclad Ai Authentication.

Is the Clad Labs API ready for AI agents?

Clad Labs has a Kin Score of 34.9 out of 100 (thin) and an Agent Readiness score of 20.1 (agent-aware), scored by API Evangelist on 2026-10-31.

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools →

Call it yourself

curl for this page

This provider

curl "https://apis.io/api/v1/providers/useclad-ai"

All providers

curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/useclad-ai/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/useclad-ai/evidence"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.