Cisco Support APIs

Cisco Case API

The Case API returns Cisco TAC support case information — a summary or full detail for specific case IDs, or an aggregate view of cases by contract ID or by up to ten Cisco.com user IDs within a date range. It is how a customer or partner pulls their TAC case load into their own ticketing or reporting system instead of working out of Support Case Manager.

GitHub

Documentation

📖
Documentation
https://developer.cisco.com/docs/support-apis/case/
📖
APIReference
https://developer.cisco.com/docs/support-apis/case/

API entry from apis.yml

apis.yml Raw ↑ 
aid: cisco-support-apis:cisco-case-api
name: Cisco Case API
description: The Case API returns Cisco TAC support case information — a summary or full detail for specific
  case IDs, or an aggregate view of cases by contract ID or by up to ten Cisco.com user IDs within a date
  range. It is how a customer or partner pulls their TAC case load into their own ticketing or reporting
  system instead of working out of Support Case Manager.
humanURL: https://developer.cisco.com/docs/support-apis/case/
baseURL: https://apix.cisco.com/case/v3
tags:
- Support
- Ticketing
- Case Management
- Enterprise
tags_raw:
- Support
- Ticketing
- Case Management
- Operations
- Enterprise
properties:
- type: Documentation
  url: https://developer.cisco.com/docs/support-apis/case/
- type: APIReference
  url: https://developer.cisco.com/docs/support-apis/case/