Salesforce Service Cloud APIs

Service Cloud REST API

Core REST API for Service Cloud operations: sObject CRUD over Case, CaseComment, EmailMessage, Knowledge articles and every other standard and custom object, plus SOQL query, SOSL search and composite/batch requests. Versioned in the URL path; the base host is the org's own My Domain returned as instance_url with the OAuth token.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
📖
Authentication
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_understanding_authentication.htm
📖
APIReference
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm

Other Resources

🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/conventions/service-cloud-conventions.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/data-model/service-cloud-data-model.yml
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/service-cloud/refs/heads/main/apis.yml

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API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud REST API
description: 'Core REST API for Service Cloud operations: sObject CRUD over Case, CaseComment, EmailMessage,
  Knowledge articles and every other standard and custom object, plus SOQL query, SOSL search and composite/batch
  requests. Versioned in the URL path; the base host is the org''s own My Domain returned as instance_url
  with the OAuth token.'
humanUrl: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/
baseUrl: https://{MyDomainName}.my.salesforce.com/services/data/v67.0
tags:
- Cases
- CRM
- Customers
- REST
- Support
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
- type: Authentication
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_understanding_authentication.htm
- type: APIReference
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm
- type: Conventions
  url: conventions/service-cloud-conventions.yml
- type: DataModel
  url: data-model/service-cloud-data-model.yml