TruVideo Support API

openapi: 3.0.3
info:
  title: TruVideo Platform Authentication Support API
  version: v2
  description: 'REST API for the TruVideo omnichannel video-and-messaging platform for service businesses (built for the automotive service market: dealers, service advisors, technicians, repair orders and customers). Covers authentication, users, dealers, repair orders, videos, messaging conversations, customers, files, in-app chat, reporting and support. Faithfully reconstructed from TruVideo''s published API documentation (github.com/Truvideo/Documentation); TruVideo does not publish a machine readable OpenAPI definition of its own.'
  contact:
    name: TruVideo Developer Team
    email: devmgr+git@truvideo.com
    url: https://truvideo.com/software-partnerships/
  x-generated-by: api-evangelist-enrichment
  x-source: https://github.com/Truvideo/Documentation
servers:
- url: https://app.truvideo.com
  description: Production
- url: https://dev.truvideo.com
  description: Sandbox / test (requires a TruVideo Sandbox account; may be gated)
security:
- bearerAuth: []
tags:
- name: Support
paths:
  /api/v2/{accountId}/support/email:
    post:
      tags:
      - Support
      operationId: sendSupportEmail
      summary: Send email to support
      description: Sends a diagnostic support email containing device and environment metadata.
      parameters:
      - $ref: '#/components/parameters/accountId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                dealerId:
                  type: string
                dealerName:
                  type: string
                userId:
                  type: string
                appVersion:
                  type: string
                dateTime:
                  type: string
                phoneId:
                  type: string
                phoneType:
                  type: string
                phoneOsVersion:
                  type: string
                comment:
                  type: string
              additionalProperties: true
      responses:
        '200':
          description: Support email sent
components:
  parameters:
    accountId:
      name: accountId
      in: path
      required: true
      description: Dealer / account id. Present on all account-scoped requests.
      schema:
        type: integer
        format: int64
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: JWT bearer token obtained from POST /api/v2/authentication/login.