Eshway Support API

The Support API from Eshway — 3 operation(s) for support.

GitHub OpenAPI

Operations 6

POST /v1/support/tickets Create Ticket #
GET /v1/support/tickets Get Tickets #
GET /v1/support/tickets/{ticket_id} Get Ticket #
PATCH /v1/support/tickets/{ticket_id} Update Ticket #
POST /v1/support/tickets/{ticket_id}/responses Create Ticket Response #
GET /v1/support/tickets/{ticket_id}/responses Get Ticket Responses #

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OpenAPI Specification

eshway-com-support-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Fast Support API
  version: 0.1.0
tags:
- name: Support
paths:
  /v1/support/tickets:
    post:
      tags:
      - Support
      summary: Create Ticket
      description: Create a new support ticket
      operationId: create_ticket_v1_support_tickets_post
      security:
      - OAuth2PasswordBearer: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketCreate'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TicketOut'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
    get:
      tags:
      - Support
      summary: Get Tickets
      description: Get all tickets for the current user
      operationId: get_tickets_v1_support_tickets_get
      security:
      - OAuth2PasswordBearer: []
      parameters:
      - name: status
        in: query
        required: false
        schema:
          anyOf:
          - $ref: '#/components/schemas/TicketStatus'
          - type: 'null'
          title: Status
      - name: priority
        in: query
        required: false
        schema:
          anyOf:
          - $ref: '#/components/schemas/TicketPriority'
          - type: 'null'
          title: Priority
      - name: skip
        in: query
        required: false
        schema:
          type: integer
          minimum: 0
          default: 0
          title: Skip
      - name: limit
        in: query
        required: false
        schema:
          type: integer
          maximum: 100
          default: 10
          title: Limit
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/TicketOut'
                title: Response Get Tickets V1 Support Tickets Get
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /v1/support/tickets/{ticket_id}:
    get:
      tags:
      - Support
      summary: Get Ticket
      description: Get a specific ticket by ID
      operationId: get_ticket_v1_support_tickets__ticket_id__get
      security:
      - OAuth2PasswordBearer: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TicketOut'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
    patch:
      tags:
      - Support
      summary: Update Ticket
      description: Update a ticket's status or priority
      operationId: update_ticket_v1_support_tickets__ticket_id__patch
      security:
      - OAuth2PasswordBearer: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketUpdate'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TicketOut'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /v1/support/tickets/{ticket_id}/responses:
    post:
      tags:
      - Support
      summary: Create Ticket Response
      description: Add a response to a ticket
      operationId: create_ticket_response_v1_support_tickets__ticket_id__responses_post
      security:
      - OAuth2PasswordBearer: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketResponseCreate'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TicketResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
    get:
      tags:
      - Support
      summary: Get Ticket Responses
      description: Get all responses for a specific ticket
      operationId: get_ticket_responses_v1_support_tickets__ticket_id__responses_get
      security:
      - OAuth2PasswordBearer: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      - name: skip
        in: query
        required: false
        schema:
          type: integer
          minimum: 0
          default: 0
          title: Skip
      - name: limit
        in: query
        required: false
        schema:
          type: integer
          maximum: 100
          default: 10
          title: Limit
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/TicketResponse'
                title: Response Get Ticket Responses V1 Support Tickets  Ticket Id  Responses Get
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
components:
  schemas:
    TicketResponseCreate:
      properties:
        content:
          type: string
          minLength: 1
          title: Content
      type: object
      required:
      - content
      title: TicketResponseCreate
    TicketStatus:
      type: string
      enum:
      - open
      - in_progress
      - resolved
      - closed
      title: TicketStatus
    TicketCreate:
      properties:
        title:
          type: string
          maxLength: 255
          minLength: 5
          title: Title
        description:
          type: string
          minLength: 10
          title: Description
        priority:
          $ref: '#/components/schemas/TicketPriority'
          default: medium
      type: object
      required:
      - title
      - description
      title: TicketCreate
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    TicketResponse:
      properties:
        content:
          type: string
          minLength: 1
          title: Content
        id:
          type: integer
          title: Id
        ticket_id:
          type: integer
          title: Ticket Id
        user_id:
          type: integer
          title: User Id
        created_at:
          type: string
          format: date-time
          title: Created At
        updated_at:
          type: string
          format: date-time
          title: Updated At
      type: object
      required:
      - content
      - id
      - ticket_id
      - user_id
      - created_at
      - updated_at
      title: TicketResponse
    TicketUpdate:
      properties:
        title:
          anyOf:
          - type: string
            maxLength: 255
            minLength: 5
          - type: 'null'
          title: Title
        description:
          anyOf:
          - type: string
            minLength: 10
          - type: 'null'
          title: Description
        status:
          anyOf:
          - $ref: '#/components/schemas/TicketStatus'
          - type: 'null'
        priority:
          anyOf:
          - $ref: '#/components/schemas/TicketPriority'
          - type: 'null'
      type: object
      title: TicketUpdate
    TicketPriority:
      type: string
      enum:
      - low
      - medium
      - high
      - urgent
      title: TicketPriority
    TicketOut:
      properties:
        title:
          type: string
          maxLength: 255
          minLength: 5
          title: Title
        description:
          type: string
          minLength: 10
          title: Description
        priority:
          $ref: '#/components/schemas/TicketPriority'
          default: medium
        id:
          type: integer
          title: Id
        status:
          $ref: '#/components/schemas/TicketStatus'
        user_id:
          type: integer
          title: User Id
        created_at:
          type: string
          format: date-time
          title: Created At
        updated_at:
          type: string
          format: date-time
          title: Updated At
        responses:
          items:
            $ref: '#/components/schemas/TicketResponse'
          type: array
          title: Responses
          default: []
      type: object
      required:
      - title
      - description
      - id
      - status
      - user_id
      - created_at
      - updated_at
      title: TicketOut
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
            - type: string
            - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
      type: object
      required:
      - loc
      - msg
      - type
      title: ValidationError
  securitySchemes:
    OAuth2PasswordBearer:
      type: oauth2
      flows:
        password:
          scopes: {}
          tokenUrl: token