linode Support API
Create and manage support tickets and view replies for getting help from the Linode support team.
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OpenAPI Specification
openapi: 3.2.0
info:
title: Linode API v4 Support API
description: The Linode API v4 provides programmatic access to the full range of Akamai Connected Cloud (formerly Linode) products and services.
version: 4.189.0
contact:
name: Linode Support
url: https://www.linode.com/support/
termsOfService: https://www.linode.com/legal-tos/
servers:
- url: https://api.linode.com/v4
description: Production Server
security:
- personalAccessToken: []
- oauth: []
tags:
- name: Support
description: Create and manage support tickets and view replies for getting help from the Linode support team.
paths:
/support/tickets:
get:
operationId: getSupportTickets
summary: List support tickets
description: Returns a paginated list of support tickets on your account.
tags:
- Support
parameters:
- $ref: '#/components/parameters/pageParam'
- $ref: '#/components/parameters/pageSizeParam'
responses:
'200':
description: Support tickets retrieved successfully
content:
application/json:
schema:
$ref: '#/components/schemas/PaginatedSupportTicketList'
'401':
description: Unauthorized - invalid or missing authentication
post:
operationId: createSupportTicket
summary: Open a support ticket
description: Opens a new support ticket with the Linode support team.
tags:
- Support
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/SupportTicketRequest'
responses:
'200':
description: Support ticket created successfully
content:
application/json:
schema:
$ref: '#/components/schemas/SupportTicket'
'400':
description: Bad request - invalid parameters
'401':
description: Unauthorized - invalid or missing authentication
components:
schemas:
SupportTicket:
type: object
properties:
id:
type: integer
description: The unique ID of this ticket.
summary:
type: string
description: The summary of this ticket.
description:
type: string
description: The full description of this ticket.
status:
type: string
enum:
- closed
- new
- open
description: The status of this ticket.
opened:
type: string
format: date-time
description: When this ticket was opened.
closed:
type: string
format: date-time
description: When this ticket was closed.
updated:
type: string
format: date-time
description: When this ticket was last updated.
entity:
type: object
properties:
id:
type: integer
label:
type: string
type:
type: string
url:
type: string
description: The entity related to this ticket.
PaginatedSupportTicketList:
allOf:
- $ref: '#/components/schemas/Pagination'
- type: object
properties:
data:
type: array
items:
$ref: '#/components/schemas/SupportTicket'
Pagination:
type: object
properties:
page:
type: integer
description: The current page number.
pages:
type: integer
description: The total number of pages.
results:
type: integer
description: The total number of results.
SupportTicketRequest:
type: object
required:
- summary
- description
properties:
summary:
type: string
minLength: 1
maxLength: 64
description: The summary for the ticket.
description:
type: string
minLength: 1
maxLength: 65000
description: The full description.
linode_id:
type: integer
description: The ID of the related Linode.
domain_id:
type: integer
description: The ID of the related domain.
nodebalancer_id:
type: integer
description: The ID of the related NodeBalancer.
volume_id:
type: integer
description: The ID of the related volume.
lke_cluster_id:
type: integer
description: The ID of the related LKE cluster.
database_id:
type: integer
description: The ID of the related database.
parameters:
pageParam:
name: page
in: query
schema:
type: integer
minimum: 1
default: 1
description: The page number to return.
pageSizeParam:
name: page_size
in: query
schema:
type: integer
minimum: 25
maximum: 500
default: 100
description: The number of items per page.
securitySchemes:
personalAccessToken:
type: http
scheme: bearer
description: A personal access token generated from the Linode Cloud Manager that grants access to the API based on the token's scopes.
oauth:
type: oauth2
description: OAuth 2.0 authentication for third-party applications.
flows:
authorizationCode:
authorizationUrl: https://login.linode.com/oauth/authorize
tokenUrl: https://login.linode.com/oauth/token
scopes:
account:read_only: Read access to account information
account:read_write: Read and write access to account information
domains:read_only: Read access to domains
domains:read_write: Read and write access to domains
events:read_only: Read access to events
events:read_write: Read and write access to events
firewall:read_only: Read access to firewalls
firewall:read_write: Read and write access to firewalls
images:read_only: Read access to images
images:read_write: Read and write access to images
ips:read_only: Read access to IP addresses
ips:read_write: Read and write access to IP addresses
linodes:read_only: Read access to Linodes
linodes:read_write: Read and write access to Linodes
lke:read_only: Read access to LKE
lke:read_write: Read and write access to LKE
longview:read_only: Read access to Longview
longview:read_write: Read and write access to Longview
nodebalancers:read_only: Read access to NodeBalancers
nodebalancers:read_write: Read and write access to NodeBalancers
object_storage:read_only: Read access to Object Storage
object_storage:read_write: Read and write access to Object Storage
stackscripts:read_only: Read access to StackScripts
stackscripts:read_write: Read and write access to StackScripts
volumes:read_only: Read access to Volumes
volumes:read_write: Read and write access to Volumes
vpc:read_only: Read access to VPCs
vpc:read_write: Read and write access to VPCs
externalDocs:
description: Linode API v4 Documentation
url: https://techdocs.akamai.com/linode-api/reference/api