Pagesnap

Pagesnap Support API

Capability-based support tickets

Documentation GitHub OpenAPI

Operations 3

POST /v1/support Open an accountless support ticket #

GET /v1/support/{ticket_id} Get a support ticket by capability ID #

POST /v1/support/{ticket_id}/messages Add a requester message #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Pagesnap Support API
  version: 1.1.0
  description: Turn public HTTP(S) URLs into Markdown, structured data, images, PDFs, crawls, diffs, and monitors. Anonymous, API-key, agent-protocol, and x402 payment surfaces are described from the same runtime contract.
  contact:
    url: https://pagesnap.142-93-197-141.sslip.io/support
  license:
    name: Service terms
    url: https://pagesnap.142-93-197-141.sslip.io/terms
  x-guidance: For keyless USDC requests, call an /x402/v1 route once without payment, decode PAYMENT-REQUIRED, then retry the same request with PAYMENT-SIGNATURE.
servers:
- url: https://pagesnap.142-93-197-141.sslip.io
security:
- {}
- bearer: []
- apiHeader: []
- apiQuery: []
tags:
- name: Support
  description: Capability-based support tickets
paths:
  /v1/support:
    post:
      operationId: createSupportTicket
      summary: Open an accountless support ticket
      tags:
      - Support
      security: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportInput'
      responses:
        '201':
          description: Ticket and unguessable capability URL.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '429':
          $ref: '#/components/responses/RateLimited'
  /v1/support/{ticket_id}:
    get:
      operationId: getSupportTicket
      summary: Get a support ticket by capability ID
      tags:
      - Support
      security: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: string
          pattern: ^t_[A-Za-z0-9_-]{32}$
      responses:
        '200':
          description: Ticket and messages.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketResponse'
        '404':
          $ref: '#/components/responses/NotFound'
  /v1/support/{ticket_id}/messages:
    post:
      operationId: addSupportTicketMessage
      summary: Add a requester message
      tags:
      - Support
      security: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: string
          pattern: ^t_[A-Za-z0-9_-]{32}$
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              additionalProperties: false
              required:
              - message
              properties:
                message:
                  type: string
                  minLength: 1
                  maxLength: 5000
      responses:
        '201':
          description: Updated ticket.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportTicketResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '404':
          $ref: '#/components/responses/NotFound'
        '429':
          $ref: '#/components/responses/RateLimited'
components:
  schemas:
    SupportTicketResponse:
      type: object
      required:
      - ok
      - ticket
      additionalProperties: true
      properties:
        ok:
          const: true
        ticket_url:
          type: string
        ticket:
          type: object
          additionalProperties: true
        messages:
          type: array
          items:
            type: object
    SupportInput:
      type: object
      additionalProperties: false
      required:
      - subject
      - message
      properties:
        subject:
          type: string
          minLength: 1
          maxLength: 160
        category:
          type: string
          enum:
          - general
          - technical
          - billing
          - takedown
          - oss
          default: general
        message:
          type: string
          minLength: 1
          maxLength: 5000
        contact:
          type: string
          maxLength: 200
        key_prefix:
          type: string
          maxLength: 16
          description: Never send a complete API key.
    Error:
      type: object
      required:
      - error
      properties:
        error:
          type: object
          required:
          - code
          - message
          properties:
            code:
              type: string
              enum:
              - MISSING_URL
              - INVALID_URL
              - INVALID_ACTIONS
              - MISSING_HTML
              - MISSING_URLS
              - BATCH_TOO_LARGE
              - BAD_REQUEST
              - INVALID_KEY
              - KEY_REQUIRED
              - KEY_DISABLED
              - BLOCKED_URL
              - TIMEOUT
              - ACTION_FAILED
              - TOO_LARGE
              - RESULT_TOO_LARGE
              - UNSUPPORTED
              - UNSUPPORTED_MEDIA
              - RATE_LIMITED
              - TARGET_BUSY
              - ANON_GLOBAL_QUOTA
              - DAILY_QUOTA
              - MONTHLY_QUOTA
              - CONCURRENCY
              - KEY_LIMIT
              - KEY_SPIKE_LIMIT
              - BUSY
              - ENGINE_UNAVAILABLE
              - NAV_FAILED
              - HTTP_ERROR
              - BROWSER_ERROR
              - JOB_QUEUE_FULL
              - JOB_NOT_FOUND
              - JOB_NOT_READY
              - RESULT_UNAVAILABLE
              - INVALID_MODE
              - MONITOR_LIMIT
              - MONITOR_NOT_FOUND
              - MONITOR_RUNNING
              - MONITOR_PAUSED
              - PLAN_INTERVAL
              - SNAPSHOT_TOO_LARGE
              - INVALID_INTERVAL
              - INVALID_THRESHOLD
              - INVALID_SELECTOR
              - INVALID_PLAN
              - CHECKOUT_CONTEXT_REQUIRED
              - CHECKOUT_KEY_LIMIT
              - CHECKOUT_IP_LIMIT
              - BILLING_UNAVAILABLE
              - INVOICE_UNAVAILABLE
              - ORDER_NOT_FOUND
              - INVOICE_NOT_FOUND
              - PAYMENT_REPLAY
              - FACILITATOR_UNAVAILABLE
              - SETTLEMENT_UNVERIFIED
              - TICKET_LIMIT
              - NOT_FOUND
              - INTERNAL
            message:
              type: string
            reason:
              type: string
              enum:
              - bot_protection
              - interactive_challenge
              - ip_policy_or_geo_block
            upstream_status:
              type: integer
              minimum: 100
              maximum: 599
  responses:
    NotFound:
      description: Resource not found or expired.
      headers:
        Retry-After:
          schema:
            type: integer
            minimum: 0
          description: Seconds to wait when supplied.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    RateLimited:
      description: Caller, quota, concurrency, or target-host limit reached.
      headers:
        Retry-After:
          schema:
            type: integer
            minimum: 0
          description: Seconds to wait when supplied.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    BadRequest:
      description: Invalid or missing input.
      headers:
        Retry-After:
          schema:
            type: integer
            minimum: 0
          description: Seconds to wait when supplied.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    bearer:
      type: http
      scheme: bearer
      bearerFormat: ps_live_…
      description: Pagesnap API key.
    apiHeader:
      type: apiKey
      in: header
      name: X-API-Key
    apiQuery:
      type: apiKey
      in: query
      name: key
      description: Compatibility only; headers avoid key leakage in URLs.
    x402:
      type: apiKey
      in: header
      name: PAYMENT-SIGNATURE
      description: x402 v2 exact EIP-3009 USDC authorization on Base; X-PAYMENT is a legacy alias.
x-pagesnap-limits:
  quotaUnits:
    read: 1
    screenshot: 1
    pdf: 1
    meta: 1
    extract: 1
    render: 1
    diff: 2
    batch: one per URL
    crawl: one per reserved page
    llmsTxt: one per reserved page
    monitorCheck: 1
  planCrawlCaps:
    anon: 5
    free: 25
    starter: 50
    pro: 200
    scale: 200
  synchronousCrawlPages: 25
  target:
    perMin: 60
    concurrency: 3
  monitorCaps:
    free: 2
    starter: 10
    pro: 50
    scale: 200
  jobRetentionHours: 24
  temporaryLinkHours: 1