Support Fusion

Support Fusion provides a platform that connects IT teams across companies and platforms, enabling bidirectional sync, multi‑platform integration, and zero‑storage ticketing. It offers features such as field mapping, sync filters, history, and extensive partner integrations, targeting service providers, vendors, and internal IT teams. The solution aims to streamline collaboration, improve productivity, and reduce friction in cross‑company support workflows.

Support Fusion is listed with 1 API on the APIs.io network. Tagged areas include Company, IT, Integration, Collaboration, and Support.

Support Fusion’s developer surface includes changelog, getting-started guide, documentation, engineering blog, pricing, and 17 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

35.9/100 thin Agent 4/100 human only Full breakdown ↓
scored 2026-10-23 · rubric v0.25.0 · Show this score on your site →

1 API

Company IT Integration Collaboration Support

Kin Score

Kin Score How this is scored →
scored 2026-10-23 · rubric v0.25.0

Composite quality — 35.9/100 · thin

Contract Quality 0.0 / 21

Developer Ergonomics 5.7 / 17

Access Clarity 13.4 / 17

Operational Transparency 3.5 / 11

Contract Governance 1.9 / 10

Discoverability 5.0 / 9

Regulatory Posture 3.5 / 15

Agent readiness — 4/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 5 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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<a href="https://apis.io/providers/suppfusion/"><img src="https://apis.io/badge/suppfusion/card.svg" alt="Support Fusion on APIs.io — Kin Score by API Evangelist"></a>

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Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/suppfusion: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Support Fusion API

API documented via developer portal but no machine-readable spec found

Pricing Plans 1

Published pricing tiers and plan structures.

Suppfusion Plans Pricing

4 plans

PLANS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Suppfusion Domain Security

TLSv1.3 · DMARC

SECURITY

Suppfusion Trust Center

SOC 2, ISO 27001, PCI DSS

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

GettingStarted

GettingStarted

DeveloperPortal

DeveloperPortal

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

Design & Contract 1

Pagination, idempotency, versioning, errors, and events

Conformance

Conformance

Access & Security 5

Authentication, authorization, and security posture

Compliance

SecurityTxt

Security

TrustCenter

DomainSecurity

Operate 3

Status, limits, changes, and where to get help

ChangeLog

ChangeLog

Roadmap

Roadmap

ChangeLog

ChangeLog

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 3

The organization behind the API

Newsroom

Newsroom

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: suppfusion
name: Support Fusion
image: https://www.suppfusion.com/og/default.png
description: Support Fusion provides a platform that connects IT teams across companies and platforms, enabling bidirectional
  sync, multi‑platform integration, and zero‑storage ticketing. It offers features such as field mapping, sync filters, history,
  and extensive partner integrations, targeting service providers, vendors, and internal IT teams. The solution aims to streamline
  collaboration, improve productivity, and reduce friction in cross‑company support workflows.
url: https://raw.githubusercontent.com/api-evangelist/suppfusion/refs/heads/main/apis.yml
x-type: company
x-source: harvest:g2-catalog
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-21 (modular-v1; was harvest)
specificationVersion: '0.20'
created: '2026-10-21'
modified: '2026-10-21'
tags:
- Company
- IT
- Integration
- Collaboration
- Support
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Plans
  url: plans/suppfusion-plans-pricing.yml
- type: ChangeLog
  url: changelog/suppfusion-changelog.yml
- type: Compliance
  url: https://trust.suppfusion.com/
- type: Conformance
  url: conformance/suppfusion-conformance.yml
- type: SecurityTxt
  url: well-known/suppfusion-help-security.txt
- type: WellKnown
  url: well-known/suppfusion-well-known.yml
- type: Hosts
  url: hosts/suppfusion-hosts.yml
- type: Vendors
  url: vendors/suppfusion-vendors.yml
- type: Security
  url: https://www.suppfusion.com/security/
- type: Roadmap
  url: https://www.suppfusion.com/roadmap/
- type: Newsroom
  url: https://www.suppfusion.com/press/
- type: ChangeLog
  url: https://www.suppfusion.com/changelog/
- type: GettingStarted
  url: https://help.suppfusion.com/en/collections/19635534-integrations
- type: TrustCenter
  url: security/suppfusion-trust-center.yml
- type: DomainSecurity
  url: security/suppfusion-domain-security.yml
- type: Website
  url: https://www.suppfusion.com/
- type: DeveloperPortal
  url: https://app.suppfusion.com
- type: Documentation
  url: https://help.suppfusion.com
- type: Blog
  url: https://www.suppfusion.com/blog
- type: Pricing
  url: https://www.suppfusion.com/pricing
- type: TermsOfService
  url: https://www.suppfusion.com/terms
- type: PrivacyPolicy
  url: https://www.suppfusion.com/privacy
apis:
- name: Support Fusion API
  description: API documented via developer portal but no machine-readable spec found
  humanURL: https://app.suppfusion.com
  baseURL: null
  aid: suppfusion:support-fusion-api
x-coverage:
  state: unreadable
  reason: js-rendered-docs
  detail: Developer portal pages render via JavaScript, no machine‑readable OpenAPI spec discovered.
  evidence:
  - url: https://app.suppfusion.com/api-docs
    status: 200
  checked: '2026-10-21'
x-enrichment:
  date: '2026-10-21'
  status: enriched
  artifacts_added: 15
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

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