M3ter Support API

openapi: 3.2.0
info:
  title: m3ter Support API
  description: 'If you are using Postman, you can:

    - Use the **Download** button above to download the m3ter Open API spec JSON file and then import this file as the **m3ter API Collection** into your Workspace. See Importing the m3ter Open API in our main user Documentation for details. - Copy this link: m3ter-Template API Collection and use it to import the **m3ter-Template API Collection** into your Workspace. See Importing the m3ter Template API Collection in our main user Documentation for details. ---


    # Introduction

    The m3ter platform supports two HTTP-based REST APIs returning JSON encoded responses:

    - The **Ingest API**, which you can use for submitting raw data measurements. *(See the Submit Measurements endpoint in this API Reference.)*

    - The **Config API**, which you can use for configuration and management. *(All other endpoints in this API Reference.)*


    ## Authentication and Authorization

    Our APIs use an industry-standard authorization protocol known as the OAuth 2.0 specification. OAuth2 supports several grant types, each designed for a specific use case. m3ter uses the following two grant types:

    - **Authorization Code**: Used for human login access via the m3ter Console. - **Client Credentials**: Used for machine-to-machine communication and API access. Complete the following flow for API access:


    1. **Create a Service User and add Permissions**: Log in to the m3ter Console, go to **Settings**, **Access** then **Service Users** tab, and create a Service User. To enable API calls, grant the user **Administrator** permissions. 2. **Generate Access Keys**: In the Console, open the *Overview* page for the Service User by clicking on the name. Generate an **Access Key id** and **Api Secret**. Make sure you copy the **Api Secret** because it is only visible at the time of creation. See Service Authentication for detailed instructions and an example. 3. **Obtain a Bearer Token using Basic Auth**: We implement the OAuth 2.0 Client Credentials Grant authentication flow for Service User Authentication. Submit a request to the m3ter OAuth Client Credentials authentication flow, using your concatenated **Access Key id** and **Api Secret** to obtain a Bearer Token for your Service User. *See examples below.*


    4. **Bearer Token Usage**: Use the HTTP ''Authorization'' header with the bearer token to authorise all subsequent API requests. > Warning: The Bearer Token is valid for 18,000 seconds or 5 hours. When the token has expired, you must obtain a new one. Below are two examples for obtaining a Bearer Token using Basic Auth: the first in cURL and the second as a Python script. ### cURL Example

    1. Open your terminal or command prompt. 2. Use the following `cURL` command to obtain a Bearer Token:


    ```bash

    curl -X POST https://api.m3ter.com/oauth/token \

    -H ''Content-Type: application/x-www-form-urlencoded'' \

    -u your_access_key_id:your_api_secret \

    -d ''grant_type=client_credentials''

    ```


    Replace `your_access_key_id` and `your_api_secret` with your actual **Access Key id** and **Api Secret**. 3. Run the command, and if successful, it will return a JSON response containing the Bearer Token. The response will look like this:


    ```json

    {

    "access_token": "your_bearer_token",

    "token_type": "Bearer",

    "expires_in": 18000

    }

    ```


    You can then use the Bearer Token *(the value of `"access_token"`)* for subsequent API calls to m3ter. ### Python Example

    1. Install the `requests` library if you haven''t already:


    ```bash

    pip install requests

    ```


    2.'
  version: '1.0'
  x-logo:
    url: https://console.m3ter.com/m3ter-logo-black.svg
servers:
- url: https://api.m3ter.com
security:
- OAuth2: []
tags:
- name: Support
  description: 'Endpoints for requesting support and managing m3ter Support users.


    For troubleshooting purposes, you can grant m3ter Support access to your Organization. m3ter Support only has access for a limited time that you specify.'
paths:
  /organizations/{orgId}/support:
    get:
      tags:
      - Support
      summary: Retrieve Support Details
      description: Get support user details on the specific permissions applied and the date and time support access ends.
      operationId: GetSupport
      parameters:
      - name: orgId
        in: path
        description: UUID of the organization
        required: true
        style: simple
        explode: false
        schema:
          type: string
      responses:
        '200':
          description: Returns Support User details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportResponse'
        4XX:
          $ref: '#/components/responses/Error'
        5XX:
          $ref: '#/components/responses/Error'
    put:
      tags:
      - Support
      summary: Request Support
      description: Use this call to make a request and grant m3ter Support access to your Organization for a specified timeframe and with specific permissions assigned to Support users. You might want to grant Support access when you've submitted a request for help in resolving an issue you've encountered in your Organization
      operationId: PutSupport
      parameters:
      - name: orgId
        in: path
        description: UUID of the organization
        required: true
        style: simple
        explode: false
        schema:
          type: string
      requestBody:
        description: ''
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportRequest'
        required: true
      responses:
        '200':
          description: Returns Support request details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportResponse'
        4XX:
          $ref: '#/components/responses/Error'
        5XX:
          $ref: '#/components/responses/Error'
  /organizations/{orgId}/support-permissions:
    get:
      tags:
      - Support
      summary: Retrieve Support Permissions
      description: Get permission policies assigned to support users when they access your Organization.
      operationId: GetSupportUserPermissions
      parameters:
      - name: orgId
        in: path
        description: UUID of the organization
        required: true
        style: simple
        explode: false
        schema:
          type: string
      - name: pageSize
        in: query
        description: ''
        required: false
        style: form
        explode: true
        schema:
          maximum: 200
          minimum: 1
          type:
          - integer
          - 'null'
          format: int32
      - name: nextToken
        in: query
        description: ''
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
      responses:
        '200':
          description: Returns Support User Permission Policies
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PaginatedPermissionPolicyResponseData'
        4XX:
          $ref: '#/components/responses/Error'
        5XX:
          $ref: '#/components/responses/Error'
components:
  schemas:
    PaginatedPermissionPolicyResponseData:
      type: object
      properties:
        data:
          type: array
          description: ''
          items:
            $ref: '#/components/schemas/PermissionPolicyResponse'
        nextToken:
          type: string
          description: ''
      description: ''
    SupportResponse:
      type: object
      description: ''
      allOf:
      - $ref: '#/components/schemas/AbstractResponse'
      - type: object
        properties:
          dtEndSupportUsersAccess:
            type: string
            description: The Date/Time Support access ends *(in ISO-8601 format)*.
            format: date-time
          supportUsersPermissionPolicy:
            type: array
            description: The Permission Policies assigned to any support users when they access your Organization.
            items:
              $ref: '#/components/schemas/PermissionStatementWrapper'
    AbstractRequest:
      type: object
      properties:
        version:
          type: integer
          description: 'The version number of the entity:

            - **Create entity:** Not valid for initial insertion of new entity - *do not use for Create*. On initial Create, version is set at 1 and listed in the response.

            - **Update Entity:**  On Update, version is required and must match the existing version because a check is performed to ensure sequential versioning is preserved. Version is incremented by 1 and listed in the response.'
          format: int64
          x-stainless-terraform-configurability: computed
          x-stainless-terraform-always-send: true
      description: ''
    PermissionStatement:
      required:
      - action
      - effect
      - resource
      type: object
      properties:
        effect:
          description: 'Specifies whether or not the user is allowed to perform the action on the resource.


            **NOTE:** Use lower case, for example: `"allow"`. If you use upper case, you''ll receive an error.'
          $ref: '#/components/schemas/PermissionEffect'
        action:
          type: array
          description: 'The actions available to users who are assigned the Permission Policy - what they can do or cannot do with respect to the specified resource.


            **NOTE:** Use lower case and a colon-separated format, for example, if you want to confer full CRUD, use:

            ```

            "config:create",

            "config:delete",

            "config:retrieve",

            "config:update"

            ```'
          items:
            $ref: '#/components/schemas/PermissionAction'
        resource:
          minItems: 1
          type: array
          description: See [Statements - Available Resources](https://www.m3ter.com/docs/guides/managing-organization-and-users/creating-and-managing-permissions#statements---available-resources) for a listing of available resources for Permission Policy statements.
          items:
            type: string
      description: ''
    PermissionAction:
      type: string
      description: ''
      enum:
      - ALL
      - CONFIG_CREATE
      - CONFIG_RETRIEVE
      - CONFIG_UPDATE
      - CONFIG_DELETE
      - CONFIG_EXPORT
      - ANALYTICS_QUERY
      - MEASUREMENTS_UPLOAD
      - MEASUREMENTS_FILEUPLOAD
      - MEASUREMENTS_RETRIEVE
      - MEASUREMENTS_EXPORT
      - FORECAST_RETRIEVE
      - HEALTHSCORES_RETRIEVE
      - ANOMALIES_RETRIEVE
      - EXPORTS_DOWNLOAD
      - MARKETPLACE_USAGE_CREATE
      - MARKETPLACE_USAGE_RETRIEVE
      - AUDIT_RETRIEVE
    PermissionPolicyResponse:
      type: object
      description: ''
      allOf:
      - $ref: '#/components/schemas/AbstractResponse'
      - type: object
        properties:
          name:
            type: string
            description: The name of the Permission Policy.
          permissionPolicy:
            type: array
            description: 'Array containing the Permission Policies information. '
            items:
              $ref: '#/components/schemas/PermissionStatement'
          managedPolicy:
            type: boolean
            description: 'Indicates whether this is a system generated Managed Permission Policy. '
          dtCreated:
            type: string
            description: The date and time *(in ISO-8601 format)* when the Permission Policy was created.
            format: date-time
          dtLastModified:
            type: string
            description: The date and time *(in ISO-8601 format)* when the Permission Policy was last modified.
            format: date-time
          createdBy:
            type: string
            description: The unique identifier (UUID) of the user who created this Permission Policy.
          lastModifiedBy:
            type: string
            description: The unique identifier (UUID) of the user who last modified this Permission Policy.
    AbstractResponse:
      required:
      - id
      type: object
      properties:
        id:
          type: string
          description: 'The UUID of the entity. '
        version:
          type: integer
          description: 'The version number:

            - **Create:** On initial Create to insert a new entity, the version is set at 1 in the response.

            - **Update:** On successful Update, the version is incremented by 1 in the response.'
          format: int64
          x-stainless-terraform-configurability: computed
          x-stainless-terraform-always-send: true
      description: ''
    PermissionEffect:
      type: string
      description: ''
      enum:
      - ALLOW
      - DENY
    SupportRequest:
      type: object
      description: ''
      allOf:
      - $ref: '#/components/schemas/AbstractRequest'
      - required:
        - dtEndSupportUsersAccess
        type: object
        properties:
          dtEndSupportUsersAccess:
            type: string
            description: The Date/Time Support access ends *(in ISO-8601 format)*.
            format: date-time
          supportUsersPermissionPolicy:
            type: array
            description: The Permission Policies assigned to any support users when they access your Organization.
            items:
              $ref: '#/components/schemas/PermissionStatementWrapper'
    PermissionStatementWrapper:
      required:
      - action
      - effect
      - resource
      type: object
      properties:
        effect:
          type: string
          description: ''
        action:
          type: array
          description: ''
          items:
            type: string
        resource:
          minItems: 1
          type: array
          description: ''
          items:
            type: string
      description: ''
  responses:
    Error:
      description: Error message
      content:
        application/json:
          schema:
            type: object
            properties:
              message:
                type: string
  securitySchemes:
    OAuth2:
      type: oauth2
      description: "m3ter supports machine to machine authentication using the `clientCredentials` OAuth2 flow.\n\nThe `authorizationCode` flow controls access for human users via the m3ter Console application. \n"
      flows:
        clientCredentials:
          tokenUrl: /oauth/token
          scopes:
            m3ter-resources/m3ter-scope: m3ter resources
        authorizationCode:
          authorizationUrl: https://m3ter.auth.us-east-1.amazoncognito.com/oauth2/authorize
          tokenUrl: https://m3ter.auth.us-east-1.amazoncognito.com/oauth2/token
          scopes:
            m3ter-resources/m3ter-scope: m3ter resources
            openid: OpenID
            email: email
x-provenance:
  method: harvested
  publisher: M3ter
  source: https://docs.m3ter.com/openapi.json
  note: split by refine-openapis from the provider's own published document, verified by fetch (openapi/_original/*.fetch.json);
    stamped by stamp-openapi-provenance.py (roadmap#793)