Fixify

Fixify is an AI-native IT help desk automation platform that resolves tier-1 IT support requests and workflows on behalf of internal IT teams and MSPs. It builds AI-generated playbooks from a customer's existing tech stack and executes dynamic automations across chat surfaces (Slack, Teams, email) and ITSM systems such as ServiceNow, Jira, Freshworks, ManageEngine, HaloPSA, and HappyFox, covering 40+ common IT use cases while providing metrics, SLA tracking, and audit trails. Fixify is backed by Scale Venture Partners. This profile was surfaced from the VC portfolio graph and enriched by the API Evangelist pipeline; at the time of enrichment Fixify ships no public developer API, so this record captures the company identity plus its security, trust, and operational-transparency surface.

Fixify is profiled on the APIs.io network. Tagged areas include Company, Infrastructure, ITSM, Help Desk, and IT Automation.

Fixify’s developer surface includes pricing, engineering blog, and 12 more developer resources.

🌐 Visit website 📡 Source on GitHub

21.9/100 emerging ▬ flat Agent 0/100 human only saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

0 APIs

Company Infrastructure ITSM Help Desk IT Automation Artificial Intelligence Support Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 21.9/100 · emerging

Contract Quality 0.0 / 25

Developer Ergonomics 0.5 / 20

Access Clarity 10.8 / 20

Operational Transparency 3.4 / 13

Contract Governance 2.2 / 12

Discoverability 5.0 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/fixify: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Fixify Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Fixify Vulnerability Disclosure

contact published

SECURITY

Fixify Trust Center

SOC 2 Type 2, ISO/IEC 27001, ISO/IEC 42001:2023, HIPAA, PCI DSS, NIST CSF, GDPR, CCPA

SECURITY

Resources

Get Started 1

Portal, sign-up, and the first successful call

Login

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Lifecycle

Lifecycle

Conformance

Conformance

Access & Security 5

Authentication, authorization, and security posture

TrustCenter

TrustCenter

Compliance

Compliance

Security

Security

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

StatusPage

StatusPage

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

PrivacyPolicy

PrivacyPolicy

TermsOfService

TermsOfService

Company 2

The organization behind the API

Website

Website

Blog

Blog

Source (apis.yml)

aid: fixify
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/fixify.png
name: Fixify
description: Fixify is an AI-native IT help desk automation platform that resolves tier-1 IT support requests and workflows
  on behalf of internal IT teams and MSPs. It builds AI-generated playbooks from a customer's existing tech stack and executes
  dynamic automations across chat surfaces (Slack, Teams, email) and ITSM systems such as ServiceNow, Jira, Freshworks, ManageEngine,
  HaloPSA, and HappyFox, covering 40+ common IT use cases while providing metrics, SLA tracking, and audit trails. Fixify
  is backed by Scale Venture Partners. This profile was surfaced from the VC portfolio graph and enriched by the API Evangelist
  pipeline; at the time of enrichment Fixify ships no public developer API, so this record captures the company identity plus
  its security, trust, and operational-transparency surface.
url: https://raw.githubusercontent.com/api-evangelist/fixify/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- scale-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Infrastructure
- ITSM
- Help Desk
- IT Automation
- Artificial Intelligence
- Support
- Software-as-a-Service
tags_raw:
- Company
- Infrastructure
- IT Service Management
- Help Desk
- IT Automation
- Artificial Intelligence
- ITSM
- Support
- SaaS
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://www.fixify.com/
- type: Pricing
  url: https://fixify.com/pricing
- type: Blog
  url: https://fixify.com/it-automation-blog
- type: PrivacyPolicy
  url: https://fixify.com/privacy-policy
- type: TermsOfService
  url: https://fixify.com/msa
- type: Login
  url: https://app.fixify.com/
- type: StatusPage
  url: https://status.fixify.com/
- type: Lifecycle
  url: lifecycle/fixify-lifecycle.yml
- type: TrustCenter
  url: security/fixify-trust-center.yml
- type: Compliance
  url: https://compliance.fixify.com/
- type: Conformance
  url: conformance/fixify-conformance.yml
- type: Security
  url: security/fixify-vulnerability-disclosure.yml
- type: VulnerabilityDisclosure
  url: security/fixify-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/fixify-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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