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OpenAPI Specification

openapi: 3.2.0
info:
  title: ablakarajanlat.hu Agent Support API
  version: 2026-06-29
  description: 'Nyilvános, read-only + quote draft API AI kliensekhez.

    Hiteles árforrás: ablakarajanlat.hu (Genesis kalkulációs motor).

    Publikus limit: 1 kérés / 60 mp / IP.

    Partner/ügynök limit: x-api-key fejléccel külön kvóta.'
servers:
- url: https://ablakarajanlat.hu
security:
- {}
- ApiKeyAuth: []
tags:
- name: Support
paths:
  /api/support/handoff:
    post:
      operationId: requestHumanSupportHandoff
      summary: Embert kérek handoff
      description: AI beszélgetésből support ticketet készít JSON kontextussal.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SupportHandoffRequest'
      responses:
        '200':
          description: Handoff ticket létrehozva
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SupportHandoffResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '500':
          $ref: '#/components/responses/InternalError'
      tags:
      - Support
components:
  responses:
    InternalError:
      description: Belső hiba
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            internal_error:
              value:
                ok: false
                error:
                  code: INTERNAL_ERROR
                  message: Belső hiba az agent interfészen.
    BadRequest:
      description: Hibás kérés (szintaktika / hiányzó kötelező mező)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          examples:
            bad_request:
              value:
                ok: false
                error:
                  code: VALIDATION_ERROR
                  message: Hibás kérés.
  schemas:
    SupportHandoffResponse:
      type: object
      properties:
        success:
          type: boolean
        handoffId:
          type: string
        queuedAt:
          type: string
        source:
          type: string
        sessionId:
          type: string
        messagesCount:
          type: integer
        contextKeys:
          type: array
          items:
            type: string
        webhook:
          type: object
          additionalProperties: true
    SupportHandoffRequest:
      type: object
      properties:
        source:
          type: string
          default: ai_consultant
        session_id:
          type: string
        messages:
          type: array
          items:
            type: object
            properties:
              role:
                type: string
              content:
                type: string
        context:
          type: object
          additionalProperties: true
    ErrorEnvelope:
      type: object
      properties:
        ok:
          type: boolean
        error:
          type: object
          properties:
            code:
              type: string
              enum:
              - VALIDATION_ERROR
              - RATE_LIMITED
              - UNAUTHORIZED
              - FORBIDDEN
              - NOT_FOUND
              - UPSTREAM_ERROR
              - INTERNAL_ERROR
            message:
              type: string
            details:
              type: object
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: 'Opcionális partner/API kulcs.

        Kulcs nélkül publikus limit (1/60mp/IP), kulccsal partner kvóta érvényes.

        '