Fincept Terminal Support API

The support API from Fincept Terminal — 10 operation(s) for support.

GitHub OpenAPI

Operations 12

GET /support/tickets Get User Tickets #
POST /support/tickets Create Ticket #
GET /support/tickets/{ticket_id} Get Ticket Details #
PUT /support/tickets/{ticket_id} Update Ticket #
POST /support/tickets/{ticket_id}/messages Add Ticket Message #
POST /support/contact Submit Contact Form #
POST /support/feedback Submit Feedback #
GET /support/categories Get Support Categories #
GET /support/stats Get Support Stats #
POST /support/newsletter/subscribe Subscribe To Newsletter #
POST /support/newsletter/unsubscribe Unsubscribe From Newsletter #
GET /support/newsletter/status Check Newsletter Status #

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OpenAPI Specification

fincept-in-support-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Fincept In Support API
  version: 3.0.0
  description: 'Operations tagged support across 2 of this provider''s published API definitions: fincept-in-openapi.json, fincept-in-openapi.json. Each path carries the servers of the definition it was published in.'
tags:
- name: Support
paths:
  /support/tickets:
    get:
      tags:
      - Support
      summary: Get User Tickets
      description: Get user's support tickets
      operationId: get_user_tickets_support_tickets_get
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
      security:
      - APIKeyHeader: []
    post:
      tags:
      - Support
      summary: Create Ticket
      description: Create new support ticket (requires authentication)
      operationId: create_ticket_support_tickets_post
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketCreate'
        required: true
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
      security:
      - APIKeyHeader: []
  /support/tickets/{ticket_id}:
    get:
      tags:
      - Support
      summary: Get Ticket Details
      description: Get detailed ticket information with messages
      operationId: get_ticket_details_support_tickets__ticket_id__get
      security:
      - APIKeyHeader: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
    put:
      tags:
      - Support
      summary: Update Ticket
      description: Update ticket status (user can only close/reopen)
      operationId: update_ticket_support_tickets__ticket_id__put
      security:
      - APIKeyHeader: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketUpdate'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /support/tickets/{ticket_id}/messages:
    post:
      tags:
      - Support
      summary: Add Ticket Message
      description: Add message to support ticket
      operationId: add_ticket_message_support_tickets__ticket_id__messages_post
      security:
      - APIKeyHeader: []
      parameters:
      - name: ticket_id
        in: path
        required: true
        schema:
          type: integer
          title: Ticket Id
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/MessageCreate'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /support/contact:
    post:
      tags:
      - Support
      summary: Submit Contact Form
      description: Submit contact form (public endpoint)
      operationId: submit_contact_form_support_contact_post
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ContactFormCreate'
        required: true
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /support/feedback:
    post:
      tags:
      - Support
      summary: Submit Feedback
      description: Submit feedback (requires authentication)
      operationId: submit_feedback_support_feedback_post
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/FeedbackCreate'
        required: true
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
      security:
      - APIKeyHeader: []
  /support/categories:
    get:
      tags:
      - Support
      summary: Get Support Categories
      description: Get available support categories (public endpoint)
      operationId: get_support_categories_support_categories_get
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
  /support/stats:
    get:
      tags:
      - Support
      summary: Get Support Stats
      description: Get user's support statistics
      operationId: get_support_stats_support_stats_get
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
      security:
      - APIKeyHeader: []
  /support/newsletter/subscribe:
    post:
      tags:
      - Support
      summary: Subscribe To Newsletter
      description: Subscribe to Fincept newsletter (public endpoint - no authentication required)
      operationId: subscribe_to_newsletter_support_newsletter_subscribe_post
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/NewsletterSubscribe'
        required: true
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /support/newsletter/unsubscribe:
    post:
      tags:
      - Support
      summary: Unsubscribe From Newsletter
      description: Unsubscribe from newsletter (public endpoint, requires the token from the email link)
      operationId: unsubscribe_from_newsletter_support_newsletter_unsubscribe_post
      parameters:
      - name: email
        in: query
        required: true
        schema:
          type: string
          format: email
          title: Email
      - name: token
        in: query
        required: true
        schema:
          type: string
          title: Token
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
  /support/newsletter/status:
    get:
      tags:
      - Support
      summary: Check Newsletter Status
      description: Check newsletter subscription status (public endpoint)
      operationId: check_newsletter_status_support_newsletter_status_get
      parameters:
      - name: email
        in: query
        required: true
        schema:
          type: string
          format: email
          title: Email
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema: {}
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
components:
  schemas:
    MessageCreate:
      properties:
        message:
          type: string
          title: Message
      type: object
      required:
      - message
      title: MessageCreate
    TicketCreate:
      properties:
        subject:
          type: string
          title: Subject
        description:
          type: string
          title: Description
        category:
          type: string
          title: Category
        priority:
          type: string
          title: Priority
          default: medium
      type: object
      required:
      - subject
      - description
      - category
      title: TicketCreate
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    NewsletterSubscribe:
      properties:
        email:
          type: string
          format: email
          title: Email
        source:
          anyOf:
          - type: string
          - type: 'null'
          title: Source
          default: website
      type: object
      required:
      - email
      title: NewsletterSubscribe
    ContactFormCreate:
      properties:
        name:
          type: string
          title: Name
        email:
          type: string
          format: email
          title: Email
        subject:
          type: string
          title: Subject
        message:
          type: string
          title: Message
      type: object
      required:
      - name
      - email
      - subject
      - message
      title: ContactFormCreate
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
            - type: string
            - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
      type: object
      required:
      - loc
      - msg
      - type
      title: ValidationError
    FeedbackCreate:
      properties:
        rating:
          type: integer
          title: Rating
        feedback_text:
          type: string
          title: Feedback Text
        category:
          type: string
          title: Category
          default: general
      type: object
      required:
      - rating
      - feedback_text
      title: FeedbackCreate
    TicketUpdate:
      properties:
        status:
          anyOf:
          - type: string
          - type: 'null'
          title: Status
      type: object
      title: TicketUpdate
  securitySchemes:
    APIKeyHeader:
      type: apiKey
      in: header
      name: X-API-Key
x-refined-from:
- fincept-in-openapi.json
- fincept-in-openapi.json
x-provenance:
  method: harvested
  publisher: Fincept Terminal
  source: https://api.fincept.in/openapi.json
  note: split by refine-openapis from the provider's own published document, verified by fetch (openapi/_original/*.fetch.json);
    stamped by stamp-openapi-provenance.py (roadmap#793)