Get Satisfaction

Get Satisfaction was a customer-community and engagement SaaS platform that gave companies a hosted online community where customers, employees, and prospects could ask questions, report problems, share ideas, and offer praise in public topic threads. Founded in 2007, it popularized the customer-powered support community model and offered widgets, community moderation, and integrations that companies embedded on their websites and product pages. Get Satisfaction was acquired by the social customer experience management company Sprinklr in 2015 and folded into Sprinklr's platform; the standalone product and its developer program have since been discontinued. This profile is retained in the API Evangelist network as a historical portfolio-company record (backed by Uncork Capital); it no longer operates a live public API, developer portal, or documentation surface.

Get Satisfaction is profiled on the APIs.io network. Tagged areas include Company, Customer Community, Customer Engagement, Customer Support, and Community Platform.

🌐 Visit website 📡 Source on GitHub
6.8/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyCustomer CommunityCustomer EngagementCustomer SupportCommunity PlatformSocial MediaSaaSAcquired

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 6.8/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 0.0 / 20
Commercial Clarity 0.0 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/get-satisfaction: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Get Satisfaction Domain Security

TLSv1.2 · DNSSEC

SECURITY

Resources

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: get-satisfaction
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/get-satisfaction.png
name: Get Satisfaction
description: Get Satisfaction was a customer-community and engagement SaaS platform that gave companies a hosted online community
  where customers, employees, and prospects could ask questions, report problems, share ideas, and offer praise in public
  topic threads. Founded in 2007, it popularized the customer-powered support community model and offered widgets, community
  moderation, and integrations that companies embedded on their websites and product pages. Get Satisfaction was acquired
  by the social customer experience management company Sprinklr in 2015 and folded into Sprinklr's platform; the standalone
  product and its developer program have since been discontinued. This profile is retained in the API Evangelist network as
  a historical portfolio-company record (backed by Uncork Capital); it no longer operates a live public API, developer portal,
  or documentation surface.
url: https://raw.githubusercontent.com/api-evangelist/get-satisfaction/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- uncork-capital
x-tier: stub
x-tier-reason: portfolio-lead
x-status: discontinued
x-acquired-by: sprinklr
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Customer Community
- Customer Engagement
- Customer Support
- Community Platform
- Social Media
- SaaS
- Acquired
common:
- type: DomainSecurity
  url: security/get-satisfaction-domain-security.yml
- type: Website
  url: https://getsatisfaction.com
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence