Lorikeet

Lorikeet (Lorikeet CX) is an AI customer support agent built for complex and regulated businesses across chat, email, and voice. Rather than a single chatbot, it uses a workflow / "skills"-based orchestration layer that follows a company's standard operating procedures, calls into helpdesks (Zendesk, Intercom, Front) and internal systems through typed, no-code tools, and produces a per-step audit trail. Its programmatic surface centers on conversations, inbound and outbound webhooks / events, actions/tools, and knowledge ingestion, secured with scoped Bearer/API-key credentials. Full API reference is gated behind an access code, so endpoint detail below is modeled from Lorikeet's public integration and security materials and marked where unconfirmed.

Lorikeet publishes 4 APIs on the APIs.io network, including Conversations API, Knowledge API, Messages API, and 1 more. Tagged areas include Artificial Intelligence, Customer-Support, AI Agent, Support Automation, and Workflows.

Lorikeet’s developer surface includes authentication, documentation, engineering blog, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub

34.8/100 thin ▬ flat Agent 20/100 agent aware Full breakdown ↓
scored 2026-08-25 · rubric v0.14.0

AccessEnterpriseSelf serve

4 APIs

Artificial Intelligence Customer-Support AI Agent Support Automation Workflows Help Desk

Kin Score

Kin Score How this is scored →
scored 2026-08-25 · rubric v0.14.0

Composite quality — 34.8/100 · thin

Contract Quality 12.7 / 25

Developer Ergonomics 4.8 / 20

Access Clarity 5.8 / 20

Operational Transparency 4.1 / 13

Contract Governance 0.0 / 12

Discoverability 7.4 / 10

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/lorikeet: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Rate Limits 1

Documented rate limits and quota policies.

Lorikeet Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: lorikeet
url: https://raw.githubusercontent.com/api-evangelist/lorikeet/refs/heads/main/apis.yml
name: Lorikeet
kind: company
description: Lorikeet (Lorikeet CX) is an AI customer support agent built for complex and regulated businesses across chat,
  email, and voice. Rather than a single chatbot, it uses a workflow / "skills"-based orchestration layer that follows a company's
  standard operating procedures, calls into helpdesks (Zendesk, Intercom, Front) and internal systems through typed, no-code
  tools, and produces a per-step audit trail. Its programmatic surface centers on conversations, inbound and outbound webhooks
  / events, actions/tools, and knowledge ingestion, secured with scoped Bearer/API-key credentials. Full API reference is
  gated behind an access code, so endpoint detail below is modeled from Lorikeet's public integration and security materials
  and marked where unconfirmed.
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Enterprise · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/lorikeet.png
tags:
- Artificial Intelligence
- Customer-Support
- AI Agent
- Support Automation
- Workflows
- Help Desk
tags_raw:
- AI
- Customer Support
- AI Agent
- Support Automation
- Workflows
- Helpdesk
created: '2026-07-01'
modified: '2026-07-01'
specificationVersion: '0.23'
apis:
- aid: lorikeet:lorikeet-conversations-api
  name: Lorikeet Conversations API
  description: Create, continue, and inspect AI-agent-handled support conversations.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-conversations-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-knowledge-api
  name: Lorikeet Knowledge API
  description: Ingest and manage knowledge sources the agent reasons over.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Knowledge
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-knowledge-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-messages-api
  name: Lorikeet Messages API
  description: Post and list messages within a conversation.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Message
  tags_raw:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-messages-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-webhooks-api
  name: Lorikeet Webhooks API
  description: Manage webhook subscriptions and receive Lorikeet events.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Webhook
  tags_raw:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-webhooks-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
common:
- type: AgenticAccess
  url: agentic-access/lorikeet-agentic-access.yml
- type: DomainSecurity
  url: security/lorikeet-domain-security.yml
- type: Authentication
  url: authentication/lorikeet-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/lorikeetcx
- type: Website
  url: https://lorikeet.ai
- type: Documentation
  url: https://docs.lorikeetcx.ai/guides/quickstart
- type: Plans
  url: plans/lorikeet-plans-pricing.yml
- type: RateLimits
  url: rate-limits/lorikeet-rate-limits.yml
- type: FinOps
  url: finops/lorikeet-finops.yml
- url: https://www.lorikeetcx.ai/articles
  type: Blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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Lorikeet

Kin Score

APIs 4

Lorikeet Conversations API

Lorikeet Knowledge API

Lorikeet Messages API

Lorikeet Webhooks API

Open Collections 6

API Collection

Lorikeet Conversations API

Lorikeet Conversations Knowledge API

Lorikeet Conversations Messages API

Lorikeet Conversations Webhooks API

Lorikeet API

Pricing Plans 1

Lorikeet Plans Pricing

Rate Limits 1

Lorikeet Rate Limits

FinOps 1

Lorikeet Finops

Security Posture 2

Lorikeet Authentication

Lorikeet Domain Security

Agentic Access 1

Lorikeet Agentic Access

Resources