Lorikeet website screenshot

Lorikeet

Lorikeet (Lorikeet CX) is an AI customer support agent built for complex and regulated businesses across chat, email, and voice. Rather than a single chatbot, it uses a workflow / "skills"-based orchestration layer that follows a company's standard operating procedures, calls into helpdesks (Zendesk, Intercom, Front) and internal systems through typed, no-code tools, and produces a per-step audit trail. Its programmatic surface centers on conversations, inbound and outbound webhooks / events, actions/tools, and knowledge ingestion, secured with scoped Bearer/API-key credentials. Full API reference is gated behind an access code, so endpoint detail below is modeled from Lorikeet's public integration and security materials and marked where unconfirmed.

Lorikeet publishes 4 APIs on the APIs.io network, including Conversations API, Knowledge API, Messages API, and 1 more. Tagged areas include AI, Customer Support, AI Agent, Support Automation, and Workflows.

Lorikeet’s developer surface includes authentication, documentation, engineering blog, and 7 more developer resources.

🌐 Visit website 📡 Source on GitHub
36.0/100 thin ▬ flat Agent 31/100 agent aware Full breakdown ↓
scored 2026-08-05 · rubric v0.9.1
AccessEnterpriseSelf serve
4 APIs
AICustomer SupportAI AgentSupport AutomationWorkflowsHelpdesk

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-05 · rubric v0.9.1
Composite quality — 36.0/100 · thin
Contract Quality 14.4 / 25
Developer Ergonomics 4.3 / 20
Commercial Clarity 5.8 / 20
Operational Transparency 4.1 / 13
Governance 0.0 / 12
Discoverability 7.4 / 10
Agent readiness — 31/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 10 / 10
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/lorikeet: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Lorikeet Conversations API

Create, continue, and inspect AI-agent-handled support conversations.

Lorikeet Knowledge API

Ingest and manage knowledge sources the agent reasons over.

Lorikeet Messages API

Post and list messages within a conversation.

Lorikeet Webhooks API

Manage webhook subscriptions and receive Lorikeet events.

Open Collections 1

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Lorikeet API

OPEN COLLECTION

Pricing Plans 1

Published pricing tiers and plan structures.

Lorikeet Plans Pricing

1 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Lorikeet Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Lorikeet Finops

FINOPS

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Lorikeet Authentication

http · 1 scheme

SECURITY

Lorikeet Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Lorikeet Agentic Access

13 operations · 7 acting

13 operations · 7 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation
Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess
AgenticAccess

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 Authentication
Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits
RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans
Plans
 FinOps
FinOps

Company 3

The organization behind the API

LinkedIn
LinkedIn
 Website
Website
 Blog
Blog

Source (apis.yml)

apis.yml Raw ↑ 
aid: lorikeet
url: https://raw.githubusercontent.com/api-evangelist/lorikeet/refs/heads/main/apis.yml
name: Lorikeet
kind: company
description: Lorikeet (Lorikeet CX) is an AI customer support agent built for complex and regulated businesses across chat,
  email, and voice. Rather than a single chatbot, it uses a workflow / "skills"-based orchestration layer that follows a company's
  standard operating procedures, calls into helpdesks (Zendesk, Intercom, Front) and internal systems through typed, no-code
  tools, and produces a per-step audit trail. Its programmatic surface centers on conversations, inbound and outbound webhooks
  / events, actions/tools, and knowledge ingestion, secured with scoped Bearer/API-key credentials. Full API reference is
  gated behind an access code, so endpoint detail below is modeled from Lorikeet's public integration and security materials
  and marked where unconfirmed.
accessModel:
  pricing: enterprise
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Enterprise · Self-serve signup
  confidence: high
  source:
  - plans
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/lorikeet.png
tags:
- AI
- Customer Support
- AI Agent
- Support Automation
- Workflows
- Helpdesk
created: '2026-07-01'
modified: '2026-07-01'
specificationVersion: '0.19'
apis:
- aid: lorikeet:lorikeet-conversations-api
  name: Lorikeet Conversations API
  description: Create, continue, and inspect AI-agent-handled support conversations.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-conversations-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-knowledge-api
  name: Lorikeet Knowledge API
  description: Ingest and manage knowledge sources the agent reasons over.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Knowledge
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-knowledge-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-messages-api
  name: Lorikeet Messages API
  description: Post and list messages within a conversation.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Messages
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-messages-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
- aid: lorikeet:lorikeet-webhooks-api
  name: Lorikeet Webhooks API
  description: Manage webhook subscriptions and receive Lorikeet events.
  humanURL: https://docs.lorikeetcx.ai/guides/quickstart
  baseURL: https://api.lorikeetcx.ai/v1
  tags:
  - Webhooks
  properties:
  - type: OpenAPI
    url: openapi/lorikeet-webhooks-api-openapi.yml
  - type: Documentation
    url: https://docs.lorikeetcx.ai/guides/quickstart
  - type: PostmanCollection
    url: collections/lorikeet.postman_collection.json
  - type: OpenCollection
    url: collections/lorikeet.opencollection.json
  - type: Documentation
    url: https://www.lorikeetcx.ai/articles/ai-support-secure-api-webhook-integrations-2026
common:
- type: AgenticAccess
  url: agentic-access/lorikeet-agentic-access.yml
- type: DomainSecurity
  url: security/lorikeet-domain-security.yml
- type: Authentication
  url: authentication/lorikeet-authentication.yml
- type: LinkedIn
  url: https://www.linkedin.com/company/lorikeetcx
- type: Website
  url: https://lorikeet.ai
- type: Documentation
  url: https://docs.lorikeetcx.ai/guides/quickstart
- type: Plans
  url: plans/lorikeet-plans-pricing.yml
- type: RateLimits
  url: rate-limits/lorikeet-rate-limits.yml
- type: FinOps
  url: finops/lorikeet-finops.yml
- url: https://www.lorikeetcx.ai/articles
  type: Blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com