Forethought
Forethought is a San Francisco-based generative AI customer-support platform. Its multi-agent product suite — Solve (omnichannel resolution), Triage (ticket classification and routing), Discover (knowledge-gap detection and article generation), Assist (agentic copilot for human agents), and Agent QA (automated quality scoring) — is powered by SupportGPT, Forethought's fine-tuned generative AI engine. The platform supports chat, email, voice, Slack, mobile, and a Headless API channel, and integrates with Zendesk, Salesforce, Intercom, Front, Gorgias, Genesys, Five9, LiveChat, and knowledge sources including Notion, Document360, and Stonly. Forethought exposes two public REST APIs on the Enterprise plan: the Solve API (https://app.forethought.ai/solve/api/v1) for starting and continuing AI conversations and inspecting workspace context variables, and the Triage API (https://api.forethought.ai/api/predict) for classifying tickets against customer-trained models. Public iOS and Android SDKs (Forethought- Technologies/solve-ios, solve-android) embed Solve into mobile apps. The Forethought engineering team also maintains AutoChain, an open-source lightweight framework for building and testing LLM agents. Forethought is now part of Zendesk.
Forethought publishes 3 API contracts indexed on the APIs.io network: Conversations API, Metadata API, and Predictions API. Tagged areas include Artificial Intelligence, Customer Service, Generative AI, SupportGPT, and Conversational AI.
The Forethought catalog on APIs.io includes 1 JSON-LD context and 2 Spectral governance rulesets.
Forethought’s developer surface includes authentication, developer portal, documentation, pricing, engineering blog, tooling, and 19 more developer resources.
What this lets a business do 1
Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →
Kin Score
Markets this provider is in provisional
The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.
| Market | Position | Depth | Registered MCP server | Declares compatibility |
|---|---|---|---|---|
| Customer Support, Helpdesk and Contact Center | builds-on | 46.3 | - | - |
Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.
Standards implemented 1
Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
APIs 3
Individual APIs this provider publishes, each with its own machine-readable definition.
Forethought Conversations API
Start and continue Solve conversations.
Forethought Metadata API
Inspect workspace-level Solve configuration.
Forethought Predictions API
Predict labels for customer-support tickets.
Open Collections 5
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Forethought Solve Conversations API
OPEN COLLECTIONForethought Solve Conversations Metadata API
OPEN COLLECTIONForethought Solve Conversations Predictions API
OPEN COLLECTIONForethought Solve API
OPEN COLLECTIONForethought Triage API
OPEN COLLECTIONForethought API pricing
Not yet checked against Forethought's own pricing page. Compiled by API Evangelist on 2026-05-24 from forethought.ai/pricing; confirm before you rely on a figure.
| Plan | Price |
|---|---|
| Basic tier | — |
| Professional tier | — |
| Enterprise tier | — |
| Assist (Add-On) addon | — |
| Agent QA (Add-On) addon | — |
| Forethought for Slack (Add-On) addon | — |
Plan details, limits and sources →
Billed by: contract · FinOps profile →
Pricing Plans 1
Published pricing tiers and plan structures.
Rate Limits 1
Documented rate limits and quota policies.
Forethought Rate Limits
RATE LIMITSService Levels 1
Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.
Forethought
SLAFinOps 1
Cost, billing, and metering signals for API financial operations.
Forethought Finops
FINOPSFeatures 18
Notable capabilities this provider offers.
Scroll for all 18
Semantic Vocabularies 1
JSON-LD contexts and semantic vocabularies used across these APIs.
Forethought Context
JSON-LDSpectral Rules 2
Spectral governance rulesets for linting and validating these APIs.
Forethought — jsonschema rules
SPECTRALForethought API Rules
SPECTRALJSON Schema 3
Standalone JSON Schema definitions for this provider's data models.
Forethought Solve Context Variable
JSON SCHEMAForethought Solve Conversation
JSON SCHEMAForethought Triage Prediction
JSON SCHEMAJSON Structure 2
JSON Structure definitions describing this provider's data shapes.
Forethought Conversation Structure
JSON STRUCTUREForethought Triage Prediction Structure
JSON STRUCTUREExamples 4
Example request and response payloads for these APIs.
Solve Metadata Example
EXAMPLETriage Predict Example
EXAMPLESecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
Recommended x-agentic-access execution contracts for AI agents.
Integrations 15
Pre-built integrations with other platforms and tools.
Zendesk
Salesforce
Intercom
Genesys
Five9
Gorgias
LiveChat
Front
Notion
Document360
Stonly
Airtable
Snowflake
8x8
Slack
Scroll for all 15
Resources
Get Started 1
Portal, sign-up, and the first successful call
Documentation 4
Reference material describing how the API behaves
Agent Surfaces 1
MCP servers, agent skills, and machine-readable catalogs
Build 4
SDKs, sample code, and the tooling you integrate with
Access & Security 3
Authentication, authorization, and security posture
Operate 2
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 6
The organization behind the API
Other 3
Properties that don't map to a standard resource type
Source (apis.yml)
Forethought API — frequently asked questions
Does Forethought have an API?
Yes. APIs.io lists 3 APIs from Forethought, including Forethought Conversations API, Forethought Metadata API and Forethought Predictions API.
Is there an OpenAPI specification for the Forethought API?
Yes. APIs.io indexes 3 OpenAPI specifications for Forethought, each linked for download from this page.
How do I authenticate with the Forethought API?
Forethought uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Forethought Authentication.
How much does the Forethought API cost?
APIs.io lists 6 pricing plans for Forethought, with each plan's price, limits and inclusions under Pricing on this page.
Is the Forethought API ready for AI agents?
Forethought has a Kin Score of 38.3 out of 100 (thin) and an Agent Readiness score of 20.9 (agent-aware), scored by API Evangelist on 2026-11-06.
Work with this as data
Every provider here is available over the APIs.io API and to AI agents over MCP.