Forethought · Example Payload

Solve Start Conversation Example

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Solve Start Conversation Example is an example object payload from Forethought, with 2 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

requestresponse

Example Payload

Raw ↑
{
  "request": {
    "method": "POST",
    "url": "https://app.forethought.ai/solve/api/v1/conversation",
    "headers": {
      "Authorization": "Bearer {solve-api-token}",
      "Content-Type": "application/json"
    },
    "body": {
      "query": "Where is my order?",
      "user_id": "user-9821",
      "channel": "headless",
      "context_variables": {
        "ftcv_email": "kin@example.com",
        "ftcv_order_id": "ORD-44219"
      }
    }
  },
  "response": {
    "status": 200,
    "body": {
      "conversation_id": "conv_01HBXY7K9P3MR2Z4A8F0W6N2QV",
      "response": "Hi Kin — order ORD-44219 shipped Monday and is out for delivery today. Would you like a tracking link?",
      "is_solved": false,
      "should_escalate": false,
      "workflow_id": "wf_order_status",
      "intent": "order_status"
    }
  }
}