Forethought · JSON Structure

Forethought Conversation Structure

Structural breakdown of a Solve conversation document.

Type: object Properties: 0
AIArtificial IntelligenceCustomer SupportCustomer ServiceGenerative AISupportGPTConversational AITicket TriageAgentic AIVoice AIHelpdeskMulti-Agent

SolveConversation is a JSON Structure definition published by Forethought. It conforms to the https://json-structure.org/draft/2025-01 meta-schema.

Meta-schema: https://json-structure.org/draft/2025-01

JSON Structure

Raw ↑ 
{
  "$schema": "https://json-structure.org/draft/2025-01",
  "$id": "https://raw.githubusercontent.com/api-evangelist/forethought/main/json-structure/forethought-conversation-structure.json",
  "title": "Forethought Solve Conversation Structure",
  "description": "Structural breakdown of a Solve conversation document.",
  "type": "object",
  "name": "SolveConversation",
  "fields": [
    { "name": "conversation_id", "type": "string", "required": true, "identifier": true },
    { "name": "user_id", "type": "string", "required": false },
    { "name": "channel", "type": "enum", "values": ["chat", "email", "voice", "slack", "headless", "mobile"] },
    { "name": "query", "type": "string", "required": true },
    { "name": "response", "type": "string" },
    { "name": "is_solved", "type": "boolean", "default": false },
    { "name": "should_escalate", "type": "boolean", "default": false },
    { "name": "workflow_id", "type": "string" },
    { "name": "intent", "type": "string" },
    { "name": "context_variables", "type": "map", "valueType": "any" },
    { "name": "created_at", "type": "string", "format": "date-time" },
    { "name": "updated_at", "type": "string", "format": "date-time" }
  ]
}