Forethought Plans Pricing
Plan tiers for Forethought's generative AI customer-support platform. Exact monetary pricing is not published; customers must contact Sales for a quote. The Forethought API (Solve API, Triage API) is only included on the Enterprise plan.
Forethought Plans Pricing is the machine-readable pricing-plan profile for Forethought on the APIs.io network, conforming to the API Commons Plans specification.
It defines 6 plans, covering tier and addon tiers, with named plans including Basic, Professional, Enterprise, Assist (Add-On), Agent QA (Add-On), and 1 more.
Tagged areas include AI, Customer Support, Generative AI, and SupportGPT.
Plans
Enhance your efficiency with AI.
- AI agent for chat
- Autoflows and custom actions
- Insights dashboard
- Ready-to-use ticket triage models
- CSAT collection
- Security and compliance
Elevate your support capabilities (most popular).
- Everything in Basic
- Omnichannel AI agent
- AI agents for multiple brands (2 brands)
- Advanced ticket insights
- AI conversation insights
- Custom ticket triage models (3 models)
- Multilingual support
- AI QA (1 rubric)
The complete AI support solution. Includes the Forethought API.
- Everything in Professional
- Forethought API (Solve API and Triage API access)
- Knowledge-base gap detection and article creation
- Autoflow gap detection and generation
- AI agents for multiple brands (20 brands)
- Custom ticket triage models (6 models)
- AI QA (5 rubrics)
- Advanced security and compliance
- Advanced support
Agentic AI copilot for human agents.
- Ticket summaries
- Resolution guidance
- AI-generated replies
Automated quality reviews of agent interactions.
- Automated quality reviews (5-20 rubrics)
- Performance dashboards
- Customizable QA framework
Internal knowledge access via Slack.
- Company knowledge-base access from Slack
- Department enablement
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.