Udesk

Udesk Open API v2

The recommended tenant-scoped Open API for customers, tickets, organizations, agents, agent groups, departments, knowledge base, IM sessions, call center, outbound call tasks, questionnaires, work logs, and event-callback (webhook) management. Signed requests (SHA-256), JSON, 60 requests/minute default.

GitHub

Documentation

📖
Documentation
https://www.udesk.cn/doc/apiv2/intro/

Other Resources

🔗
Webhooks
https://www.udesk.cn/doc/apiv2/webhook_v2/
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/udesk/refs/heads/main/apis.yml

API entry from apis.yml

apis.yml Raw ↑ 
name: Udesk Open API v2
description: The recommended tenant-scoped Open API for customers, tickets, organizations, agents, agent
  groups, departments, knowledge base, IM sessions, call center, outbound call tasks, questionnaires,
  work logs, and event-callback (webhook) management. Signed requests (SHA-256), JSON, 60 requests/minute
  default.
humanURL: https://www.udesk.cn/doc/apiv2/intro/
baseURL: https://demo.udesk.cn/open_api_v1
tags:
- Customer Service
- Tickets
- Customers
- Call Center
- Webhooks
properties:
- type: Documentation
  url: https://www.udesk.cn/doc/apiv2/intro/
- type: Webhooks
  url: https://www.udesk.cn/doc/apiv2/webhook_v2/