Lance

Lance (Lance AI, Inc.) is a Y Combinator Winter 2026 company building autonomous AI agents for hotel operations. Its platform handles guest interactions and back-of-house coordination end to end: a Receptionist agent answers guest calls, SMS, email, and hotel messaging platforms 24/7 in multiple languages, resolving questions and routing service requests; a Sales agent responds to booking inquiries and RFPs, qualifies leads, and follows up on opportunities; and Lance Pad is a tablet-based coordination surface that replaces walkie-talkies and tracks guest requests, housekeeping, work orders, and scheduling in real time. Lance reports use across brands including Marriott, Hilton, and Hyatt and more than 50 hotels, citing an 89% call success rate and a 30%+ reduction in front-desk call volume. Architecturally the company is notable for deliberately avoiding integration APIs: it uses computer-use and computer-vision agents to drive legacy property management, task, and reservation systems through their user interfaces rather than through vendor APIs. Lance is surfaced here as a portfolio company of Y Combinator. It publishes no public developer API, OpenAPI definition, SDKs, developer portal, or documentation surface.

Lance is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, AI Agents, Hospitality, and Hotels.

🌐 Visit website 📡 Source on GitHub

13.6/100 minimal ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5

0 APIs

CompanyArtificial IntelligenceAI AgentsHospitalityHotelsHotel OperationsVoice AICustomer ServiceComputer Use AgentsSaaS

Kin Score

Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5

Composite quality — 13.6/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Commercial Clarity 6.8 / 20

Operational Transparency 0.0 / 13

Governance 0.0 / 12

Discoverability 6.8 / 10

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 15

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/lance: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Get Started 1

Portal, sign-up, and the first successful call

Login

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Commercial 2

Pricing, plans, and the legal terms of use

TermsOfService

TermsOfService

PrivacyPolicy

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: lance
name: Lance
description: 'Lance (Lance AI, Inc.) is a Y Combinator Winter 2026 company building autonomous AI agents for hotel operations.
  Its platform handles guest interactions and back-of-house coordination end to end: a Receptionist agent answers guest calls,
  SMS, email, and hotel messaging platforms 24/7 in multiple languages, resolving questions and routing service requests;
  a Sales agent responds to booking inquiries and RFPs, qualifies leads, and follows up on opportunities; and Lance Pad is
  a tablet-based coordination surface that replaces walkie-talkies and tracks guest requests, housekeeping, work orders, and
  scheduling in real time. Lance reports use across brands including Marriott, Hilton, and Hyatt and more than 50 hotels,
  citing an 89% call success rate and a 30%+ reduction in front-desk call volume. Architecturally the company is notable for
  deliberately avoiding integration APIs: it uses computer-use and computer-vision agents to drive legacy property management,
  task, and reservation systems through their user interfaces rather than through vendor APIs. Lance is surfaced here as a
  portfolio company of Y Combinator. It publishes no public developer API, OpenAPI definition, SDKs, developer portal, or
  documentation surface.'
url: https://raw.githubusercontent.com/api-evangelist/lance/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- y-combinator
x-tier: stub
x-tier-reason: portfolio-lead-no-public-api
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://www.lance.live/og-image.png
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Artificial Intelligence
- AI Agents
- Hospitality
- Hotels
- Hotel Operations
- Voice AI
- Customer Service
- Computer Use Agents
- SaaS
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/lance-domain-security.yml
- type: LLMsTxt
  url: llms/lance-llms.txt
- type: Website
  url: https://www.lance.live
- type: Login
  url: https://www.lance.live/login
- type: TermsOfService
  url: https://www.lance.live/terms-and-conditions
- type: PrivacyPolicy
  url: https://www.lance.live/privacy-policy
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence