Halp

Halp was a conversational ticketing and help-desk tool that let teams turn Slack and Microsoft Teams messages into trackable tickets, founded in Boulder, Colorado and backed by Techstars. Atlassian acquired Halp in February 2020 and folded its capabilities into Jira Service Management; the standalone Halp product and its API were subsequently discontinued. The halp.com domain now resolves to Atlassian and is served from Atlassian's edge, so no independent Halp developer portal, API reference, SDKs, or MCP surface remains to enrich. This profile records the company's history and the (Atlassian-operated) security posture still observable on the halp.com domain.

Halp is profiled on the APIs.io network. Tagged areas include Company, Help Desk, Ticketing, Customer-Support, and Slack.

🌐 Visit website 📡 Source on GitHub

6.1/100 minimal ▬ flat Agent 3/100 human only Full breakdown ↓
scored 2026-08-21 · rubric v0.12.0

0 APIs

Company Help Desk Ticketing Customer-Support Slack Microsoft Teams Conversational Acquired

Kin Score

Kin Score How this is scored →
scored 2026-08-21 · rubric v0.12.0

Composite quality — 6.1/100 · minimal

Contract Quality 0.0 / 25

Developer Ergonomics 0.0 / 20

Access Clarity 0.0 / 20

Operational Transparency 0.0 / 13

Contract Governance 0.0 / 12

Discoverability 6.1 / 10

Agent readiness — 3/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 3 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/halp: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

WellKnown

WellKnown

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

SecurityTxt

SecurityTxt

Company 1

The organization behind the API

Website

Website

Source (apis.yml)

aid: halp
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/halp.png
name: Halp
description: Halp was a conversational ticketing and help-desk tool that let teams turn Slack and Microsoft Teams messages
  into trackable tickets, founded in Boulder, Colorado and backed by Techstars. Atlassian acquired Halp in February 2020 and
  folded its capabilities into Jira Service Management; the standalone Halp product and its API were subsequently discontinued.
  The halp.com domain now resolves to Atlassian and is served from Atlassian's edge, so no independent Halp developer portal,
  API reference, SDKs, or MCP surface remains to enrich. This profile records the company's history and the (Atlassian-operated)
  security posture still observable on the halp.com domain.
url: https://raw.githubusercontent.com/api-evangelist/halp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: atlassian
x-acquired-date: '2020-02-01'
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Help Desk
- Ticketing
- Customer-Support
- Slack
- Microsoft Teams
- Conversational
- Acquired
tags_raw:
- Company
- Help Desk
- Ticketing
- Customer Support
- Slack
- Microsoft Teams
- Conversational
- Acquired
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/halp-domain-security.yml
- type: WellKnown
  url: well-known/halp-well-known.yml
- type: SecurityTxt
  url: well-known/halp-security.txt
- type: Website
  url: https://halp.com/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

Work with this as data

Every provider here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for providers

9 MCP tools reach this

find_providersBrowse and filter every provider in the catalog.
get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
resolveTurn a domain, URL or GitHub org into the provider it belongs to.
find_cohortsEvery scored population of providers in the catalog.

All 92 tools

Call it yourself

curl for this page

This provider

curl "https://apis.io/api/v1/providers/halp"

All providers

curl "https://apis.io/api/v1/providers?limit=25"

Every operation they expose

curl "https://apis.io/api/v1/providers/halp/operations?limit=25"

How their score was established

curl "https://apis.io/api/v1/providers/halp/evidence"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no email required.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.