Halp website screenshot

Halp

Halp was a conversational ticketing and help-desk tool that let teams turn Slack and Microsoft Teams messages into trackable tickets, founded in Boulder, Colorado and backed by Techstars. Atlassian acquired Halp in February 2020 and folded its capabilities into Jira Service Management; the standalone Halp product and its API were subsequently discontinued. The halp.com domain now resolves to Atlassian and is served from Atlassian's edge, so no independent Halp developer portal, API reference, SDKs, or MCP surface remains to enrich. This profile records the company's history and the (Atlassian-operated) security posture still observable on the halp.com domain.

Halp is profiled on the APIs.io network. Tagged areas include Company, Help Desk, Ticketing, Customer Support, and Slack.

🌐 Visit website 📡 Source on GitHub
6.8/100 minimal ▬ flat Agent 7/100 human only Full breakdown ↓
scored 2026-07-27 · rubric v0.5
0 APIs
CompanyHelp DeskTicketingCustomer SupportSlackMicrosoft TeamsConversationalAcquired

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 6.8/100 · minimal
Contract Quality 0.0 / 25
Developer Ergonomics 0.0 / 20
Commercial Clarity 0.0 / 20
Operational Transparency 0.0 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 7/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 3 / 3
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/halp: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Halp Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

WellKnown
WellKnown

Access & Security 2

Authentication, authorization, and security posture

DomainSecurity
DomainSecurity
 SecurityTxt
SecurityTxt

Company 1

The organization behind the API

Website
Website

Source (apis.yml)

apis.yml Raw ↑ 
aid: halp
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/halp.png
name: Halp
description: Halp was a conversational ticketing and help-desk tool that let teams turn Slack and Microsoft Teams messages
  into trackable tickets, founded in Boulder, Colorado and backed by Techstars. Atlassian acquired Halp in February 2020 and
  folded its capabilities into Jira Service Management; the standalone Halp product and its API were subsequently discontinued.
  The halp.com domain now resolves to Atlassian and is served from Atlassian's edge, so no independent Halp developer portal,
  API reference, SDKs, or MCP surface remains to enrich. This profile records the company's history and the (Atlassian-operated)
  security posture still observable on the halp.com domain.
url: https://raw.githubusercontent.com/api-evangelist/halp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: atlassian
x-acquired-date: '2020-02-01'
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Help Desk
- Ticketing
- Customer Support
- Slack
- Microsoft Teams
- Conversational
- Acquired
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/halp-domain-security.yml
- type: WellKnown
  url: well-known/halp-well-known.yml
- type: SecurityTxt
  url: well-known/halp-security.txt
- type: Website
  url: https://halp.com/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence