Ringly

Ringly (ringly.io) provides AI-powered phone support built specifically for Shopify e-commerce brands. Its AI voice agent, "Seth," answers customer service calls 24/7 — handling WISMO (where-is-my-order), returns, product questions, inventory checks, and policy questions — and takes real actions by connecting to Shopify order history and product catalogs, plus helpdesk and order-tracking tools like Gorgias and TrackingMore. Ringly markets a 65% call-resolution guarantee within 90 days and sells tiered monthly plans priced by included call minutes. The product is delivered as a hosted SaaS and a Shopify app; as of this profile Ringly publishes no public developer API, SDK, or webhook surface. Ringly is a portfolio company of Andreessen Horowitz (a16z) and was added to the API Evangelist network as a company profile.

Ringly is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, Voice, Customer-Support, and E-Commerce.

Ringly’s developer surface includes documentation, pricing, engineering blog, changelog, signup flow, and 8 more developer resources.

20.1/100 emerging ▬ flat Agent 0/100 human only Full breakdown ↓
scored 2026-08-20 · rubric v0.12.0
0 APIs
CompanyArtificial IntelligenceVoiceCustomer-SupportE-CommerceShopifyPhone SupportConversational AI

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-08-20 · rubric v0.12.0
Composite quality — 20.1/100 · emerging
Contract Quality 0.0 / 25
Developer Ergonomics 3.3 / 20
Access Clarity 8.9 / 20
Operational Transparency 2.1 / 13
Contract Governance 0.0 / 12
Discoverability 5.7 / 10
Agent readiness — 0/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 10
Documented Reversibility 0 / 6
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8
Dry-Run / Simulate Mode 0 / 4
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/ringly: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Ringly Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Access & Security 1

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Source (apis.yml)

apis.yml Raw ↑
aid: ringly
name: Ringly
description: Ringly (ringly.io) provides AI-powered phone support built specifically for Shopify e-commerce brands. Its AI
  voice agent, "Seth," answers customer service calls 24/7 — handling WISMO (where-is-my-order), returns, product questions,
  inventory checks, and policy questions — and takes real actions by connecting to Shopify order history and product catalogs,
  plus helpdesk and order-tracking tools like Gorgias and TrackingMore. Ringly markets a 65% call-resolution guarantee within
  90 days and sells tiered monthly plans priced by included call minutes. The product is delivered as a hosted SaaS and a
  Shopify app; as of this profile Ringly publishes no public developer API, SDK, or webhook surface. Ringly is a portfolio
  company of Andreessen Horowitz (a16z) and was added to the API Evangelist network as a company profile.
url: https://raw.githubusercontent.com/api-evangelist/ringly/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- a16z
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-21'
image: https://www.ringly.io/favicon.ico
tags:
- Company
- Artificial Intelligence
- Voice
- Customer-Support
- E-Commerce
- Shopify
- Phone Support
- Conversational AI
tags_raw:
- Company
- AI
- Voice
- Customer Support
- Ecommerce
- Shopify
- Phone Support
- Conversational AI
apis: []
common:
- type: DomainSecurity
  url: security/ringly-domain-security.yml
- type: LLMsTxt
  url: llms/ringly-llms.txt
- type: WellKnown
  url: well-known/ringly-well-known.yml
- type: Website
  url: https://www.ringly.io
- type: Documentation
  url: https://help.ringly.io
- type: HelpCenter
  url: https://help.ringly.io
- type: Pricing
  url: https://www.ringly.io/pricing
- type: Blog
  url: https://www.ringly.io/the-ringly-io-blog
- type: ChangeLog
  url: https://help.ringly.io/en/articles/10150368-changelog
- type: SignUp
  url: https://app.ringly.io/onboarding-2
- type: Login
  url: https://app.ringly.io
- type: TermsOfService
  url: https://www.ringly.io/terms-of-service
- type: PrivacyPolicy
  url: https://www.ringly.io/privacy-policy
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 3
  pass: local-v1