Ringly

Ringly (ringly.io) provides AI-powered phone support built specifically for Shopify e-commerce brands. Its AI voice agent, "Seth," answers customer service calls 24/7 — handling WISMO (where-is-my-order), returns, product questions, inventory checks, and policy questions — and takes real actions by connecting to Shopify order history and product catalogs, plus helpdesk and order-tracking tools like Gorgias and TrackingMore. Ringly markets a 65% call-resolution guarantee within 90 days and sells tiered monthly plans priced by included call minutes. The product is delivered as a hosted SaaS and a Shopify app; as of this profile Ringly publishes no public developer API, SDK, or webhook surface. Ringly is a portfolio company of Andreessen Horowitz (a16z) and was added to the API Evangelist network as a company profile.

Ringly is profiled on the APIs.io network. Tagged areas include Company, Artificial Intelligence, Voice, Customer Service, and E-Commerce.

Ringly’s developer surface includes documentation, pricing, engineering blog, changelog, signup flow, and 10 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

25.4/100 emerging ▲ 6.0 Agent 0/100 human only Front door AI 5/6 prominent saas Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

0 APIs

Company Artificial Intelligence Voice Customer Service E-Commerce ShopifyPhone SupportConversational AI

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 25.4/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 2.8 / 17

Access Clarity 13.0 / 17

Operational Transparency 1.7 / 11

Contract Governance 0.0 / 10

Discoverability 4.7 / 9

Regulatory Posture 1.9 / 15

Agent readiness — 0/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/ringly: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Customer Support, Helpdesk and Contact Center	builds-on	19.7 (thin)	-	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Pricing Plans 1

Published pricing tiers and plan structures.

Ringly Plans Pricing

3 plans

PLANS

Security Posture 1

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Ringly Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Get Started 2

Portal, sign-up, and the first successful call

SignUp

SignUp

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Access & Security 1

Authentication, authorization, and security posture

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

HelpCenter

HelpCenter

ChangeLog

ChangeLog

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 3

The organization behind the API

BlogRSS

BlogRSS

Website

Website

Blog

Blog

Source (apis.yml)

aid: ringly
name: Ringly
description: Ringly (ringly.io) provides AI-powered phone support built specifically for Shopify e-commerce brands. Its AI
  voice agent, "Seth," answers customer service calls 24/7 — handling WISMO (where-is-my-order), returns, product questions,
  inventory checks, and policy questions — and takes real actions by connecting to Shopify order history and product catalogs,
  plus helpdesk and order-tracking tools like Gorgias and TrackingMore. Ringly markets a 65% call-resolution guarantee within
  90 days and sells tiered monthly plans priced by included call minutes. The product is delivered as a hosted SaaS and a
  Shopify app; as of this profile Ringly publishes no public developer API, SDK, or webhook surface. Ringly is a portfolio
  company of Andreessen Horowitz (a16z) and was added to the API Evangelist network as a company profile.
url: https://raw.githubusercontent.com/api-evangelist/ringly/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- a16z
x-tier: stub
x-tier-reason: portfolio-lead
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-10-06'
image: https://www.ringly.io/favicon.ico
tags:
- Company
- Artificial Intelligence
- Voice
- Customer Service
- E-Commerce
- Shopify
- Phone Support
- Conversational AI
tags_raw:
- Company
- AI
- Voice
- Customer Support
- Ecommerce
- Shopify
- Phone Support
- Conversational AI
- Customer-Support
apis: []
common:
- type: Plans
  url: plans/ringly-plans-pricing.yml
- url: https://www.ringly.io/blog/rss.xml
  type: BlogRSS
- type: DomainSecurity
  url: security/ringly-domain-security.yml
- type: LLMsTxt
  url: llms/ringly-llms.txt
- type: WellKnown
  url: well-known/ringly-well-known.yml
- type: Website
  url: https://www.ringly.io
- type: Documentation
  url: https://help.ringly.io
- type: HelpCenter
  url: https://help.ringly.io
- type: Pricing
  url: https://www.ringly.io/pricing
- type: Blog
  url: https://www.ringly.io/the-ringly-io-blog
- type: ChangeLog
  url: https://help.ringly.io/en/articles/10150368-changelog
- type: SignUp
  url: https://app.ringly.io/onboarding-2
- type: Login
  url: https://app.ringly.io
- type: TermsOfService
  url: https://www.ringly.io/terms-of-service
- type: PrivacyPolicy
  url: https://www.ringly.io/privacy-policy
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-21'
  status: minimal
  artifacts_added: 3
  pass: local-v1

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