Chatbase

Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage contacts.

Chatbase publishes 5 API contracts indexed on the APIs.io network, including Chat API, Chatbots API, Contacts API, and 2 more. Tagged areas include Artificial Intelligence, Chatbots, AI Agents, Customer Service, and Conversational AI.

The Chatbase catalog on APIs.io includes 1 Spectral governance ruleset.

Chatbase’s developer surface includes pricing, authentication, documentation, engineering blog, and 11 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

37.2/100 thin ▬ flat Agent 21/100 agent aware Front door AI 6/6 dominant Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

1 published contract

Artificial Intelligence Chatbots AI Agents Customer Service Conversational AI

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Relationship Management

BC-420

Contacts

POST /chatbots/{chatbotId}/contacts GET /chatbots/{chatbotId}/custom-attributes

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 37.2/100 · thin

Contract Quality 9.4 / 19

Developer Ergonomics 3.8 / 15

Access Clarity 6.7 / 15

Operational Transparency 2.1 / 10

Contract Governance 1.2 / 9

Discoverability 5.0 / 8

Regulatory Posture 3.1 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 21/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document

9 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Developer Ergonomics scores 25.0 — up to +15.0 composite points
Contract Quality scores 50.2 — up to +12.5 composite points
Access Clarity scores 44.7 — up to +11.1 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/chatbase/apis.yml: open an issue on github.com/api-evangelist/chatbase to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Commerce Platform Ecosystems (Shopify, WooCommerce, Stripe Apps)	builds-on	35.7	1	-
Stripe App Marketplace and Partner Ecosystem (builders on Stripe)	builds-on	35.7	1	-
Jamstack Hosting Integrations (Vercel Marketplace and Netlify Integrations publishers)	builds-on	35.7	1	-
Raycast Store Extensions (first-party publishers + community-wrapped products)	builds-on	35.7	1	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 1

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

OpenAPI

measured — observed by APIs.io (published)

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Chatbase Chat API

Message an agent and receive a response, with optional streaming.

Chatbase Chatbots API

Create, retrain, configure, list, and delete chatbots/agents.

Chatbase Contacts API

Manage contacts and custom attributes for a chatbot.

Chatbase Conversations API

Retrieve conversation history for a chatbot.

Chatbase Leads API

Retrieve leads captured by a chatbot.

Open Collections 6

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Chatbase Chat API

OPEN COLLECTION

Chatbase Chat Chatbots API

OPEN COLLECTION

Chatbase Chat Contacts API

OPEN COLLECTION

Chatbase Chat Conversations API

OPEN COLLECTION

Chatbase Chat Leads API

OPEN COLLECTION

Chatbase API

OPEN COLLECTION

Chatbase API pricing

Prices published by Chatbase, read 2026-10-07 from www.chatbase.co/pricing.

Plan	Price
Free	$0 per month Includes: Limited access to models; 50 message credits/month; 1 member
Hobby	$40 per month Includes: Everything in Free + Access to advanced models; 700 message credits/month; 2 members; Integrations;
Standard	$150 per month Includes: Everything in Hobby + 4,000 message credits/month; 3 members; Helpdesk; Voice Telephony; Outbound ca
Pro	$500 per month Includes: Everything in Standard + 15,000 message credits/month; 5 members; Advanced analytics
Enterprise	Let's Talk Includes: Everything in Pro + Higher limits, SSO, White-labeling, SLAs, HIPAA-eligible
Auto recharge credits add-on	$40 per 1000 message credits
Extra agents add-on	$25 per AI agent/ month
Remove 'Powered By Chatbase'	$99 per month

Plan details, limits and sources →

Rate limits

Monthly Message Credits: plan-based (Free 50 / Hobby 500 / Standard 4,000 / Pro 15,000 / Enterprise custom) credits
API Requests Per Minute: see provider documentation requests
AI Agents: plan-based (Free 1; more on paid plans; extra agents available as add-on) agents

Compiled by API Evangelist, not yet checked against Chatbase's documentation. All 4 limits →

Pricing Plans 1

Published pricing tiers and plan structures.

Chatbase Plans Pricing

8 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Chatbase Rate Limits

4 limits

RATE LIMITS

Service Levels 1

Uptime the provider promises or reports, as SLA4OAI. Read from its own pages; APIs.io runs no monitors.

Chatbase

SLA

FinOps 1

Cost, billing, and metering signals for API financial operations.

Chatbase Finops

FINOPS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Chatbase API Rules

62 rules · 60 errors 1 warnings 1 info

SPECTRAL

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Chatbase Authentication

http · 1 scheme

SECURITY

Chatbase Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Chatbase Vulnerability Disclosure

no policy recorded

SECURITY

Chatbase Trust Center

SOC 2, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Chatbase Agentic Access

16 operations · 10 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: chatbase
url: https://raw.githubusercontent.com/api-evangelist/chatbase/refs/heads/main/apis.yml
name: Chatbase
kind: company
description: Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own
  content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets
  developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage
  contacts.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chatbase.png
tags:
- Artificial Intelligence
- Chatbots
- AI Agents
- Customer Service
- Conversational AI
tags_raw:
- AI
- Chatbot
- AI Agent
- Customer Support
- Conversational AI
- Customer-Support
created: '2026-06-20'
modified: '2026-06-20'
specificationVersion: '0.23'
apis:
- aid: chatbase:chatbase-chat-api
  name: Chatbase Chat API
  description: Message an agent and receive a response, with optional streaming.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chat-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-chatbots-api
  name: Chatbase Chatbots API
  description: Create, retrain, configure, list, and delete chatbots/agents.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chatbots
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chatbots-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-contacts-api
  name: Chatbase Contacts API
  description: Manage contacts and custom attributes for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/chatbase-contacts-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-conversations-api
  name: Chatbase Conversations API
  description: Retrieve conversation history for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/chatbase-conversations-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-leads-api
  name: Chatbase Leads API
  description: Retrieve leads captured by a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/chatbase-leads-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
common:
- type: Pricing
  url: https://www.chatbase.co/pricing
- type: CapabilityMap
  url: capabilities/chatbase-capability-edges.yml
  name: Chatbase Business Capability Map
- type: AgenticAccess
  url: agentic-access/chatbase-agentic-access.yml
- type: TrustCenter
  url: security/chatbase-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/chatbase-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/chatbase-domain-security.yml
- type: Authentication
  url: authentication/chatbase-authentication.yml
- type: GitHubOrganization
  url: https://github.com/chatbase
- type: LinkedIn
  url: https://www.linkedin.com/company/chatbase
- type: Website
  url: https://www.chatbase.co
- type: Documentation
  url: https://www.chatbase.co/docs
- type: Plans
  url: plans/chatbase-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chatbase-rate-limits.yml
- type: FinOps
  url: finops/chatbase-finops.yml
- type: Blog
  url: https://www.chatbase.co/blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

Chatbase API — frequently asked questions

Does Chatbase have an API?

Yes. APIs.io lists 5 APIs from Chatbase, including Chatbase Chat API, Chatbase Chatbots API and Chatbase Contacts API, and 2 more.

Is there an OpenAPI specification for the Chatbase API?

Yes. APIs.io indexes 5 OpenAPI specifications for Chatbase, each linked for download from this page.

How do I authenticate with the Chatbase API?

Chatbase uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Chatbase Authentication.

How much does the Chatbase API cost?

Chatbase publishes its prices; its Free plan is $0 per month as of 2026-10-07. APIs.io lists 8 pricing plans for Chatbase, with each plan's price, limits and inclusions under Pricing on this page.

Is the Chatbase API ready for AI agents?

Chatbase has a Kin Score of 37.2 out of 100 (thin) and an Agent Readiness score of 20.7 (agent-aware), scored by API Evangelist on 2026-11-06.

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