Chatbase

Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage contacts.

Chatbase publishes 5 API contracts indexed on the APIs.io network, including Chat API, Chatbots API, Contacts API, and 2 more. Tagged areas include Artificial Intelligence, Chatbots, AI Agents, Customer Service, and Conversational AI.

Chatbase’s developer surface includes pricing, authentication, documentation, engineering blog, and 11 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

35.3/100 thin ▬ flat Agent 18/100 agent aware Front door AI 6/6 dominant saas Full breakdown ↓
scored 2026-10-17 · rubric v0.24.0

AccessFreemiumSelf serve⚡ Free to try

1 published contract

Artificial Intelligence Chatbots AI Agents Customer Service Conversational AI

What this lets a business do 1

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Relationship Management

BC-420

Contacts

POST /chatbots/{chatbotId}/contacts GET /chatbots/{chatbotId}/custom-attributes

Kin Score

Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0

Composite quality — 35.3/100 · thin

Contract Quality 9.4 / 19

Developer Ergonomics 3.8 / 15

Access Clarity 7.5 / 15

Operational Transparency 1.0 / 10

Contract Governance 0.0 / 9

Discoverability 5.0 / 8

Regulatory Posture 3.1 / 15

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 18/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Regulatory Posture applies to this provider. Its tags matched the AI & Biometrics regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/chatbase: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

Market	Position	Depth	Registered MCP server	Declares compatibility
Commerce Platform Ecosystems (Shopify, WooCommerce, Stripe Apps)	builds-on	40.7	1	-

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Chatbase Chat API

Message an agent and receive a response, with optional streaming.

Chatbase Chatbots API

Create, retrain, configure, list, and delete chatbots/agents.

Chatbase Contacts API

Manage contacts and custom attributes for a chatbot.

Chatbase Conversations API

Retrieve conversation history for a chatbot.

Chatbase Leads API

Retrieve leads captured by a chatbot.

Open Collections 7

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Chatbase Chat API

OPEN COLLECTION

Chatbase Chat Chatbots API

OPEN COLLECTION

Chatbase Chat Contacts API

OPEN COLLECTION

Chatbase Chat Conversations API

OPEN COLLECTION

Chatbase Chat Leads API

OPEN COLLECTION

Chatbase API

OPEN COLLECTION

Scroll for all 7

Pricing Plans 1

Published pricing tiers and plan structures.

Chatbase Plans Pricing

8 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Chatbase Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Chatbase Finops

FINOPS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Chatbase Authentication

http · 1 scheme

SECURITY

Chatbase Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Chatbase Vulnerability Disclosure

no policy recorded

SECURITY

Chatbase Trust Center

SOC 2, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Chatbase Agentic Access

16 operations · 10 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 3

Pricing, plans, and the legal terms of use

Pricing

Pricing

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

CapabilityMap

CapabilityMap

Source (apis.yml)

aid: chatbase
url: https://raw.githubusercontent.com/api-evangelist/chatbase/refs/heads/main/apis.yml
name: Chatbase
kind: company
description: Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own
  content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets
  developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage
  contacts.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chatbase.png
tags:
- Artificial Intelligence
- Chatbots
- AI Agents
- Customer Service
- Conversational AI
tags_raw:
- AI
- Chatbot
- AI Agent
- Customer Support
- Conversational AI
- Customer-Support
created: '2026-06-20'
modified: '2026-06-20'
specificationVersion: '0.23'
apis:
- aid: chatbase:chatbase-chat-api
  name: Chatbase Chat API
  description: Message an agent and receive a response, with optional streaming.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chat-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-chatbots-api
  name: Chatbase Chatbots API
  description: Create, retrain, configure, list, and delete chatbots/agents.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chatbots
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chatbots-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-contacts-api
  name: Chatbase Contacts API
  description: Manage contacts and custom attributes for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/chatbase-contacts-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-conversations-api
  name: Chatbase Conversations API
  description: Retrieve conversation history for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/chatbase-conversations-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-leads-api
  name: Chatbase Leads API
  description: Retrieve leads captured by a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/chatbase-leads-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
common:
- type: Pricing
  url: https://www.chatbase.co/pricing
- type: CapabilityMap
  url: capabilities/chatbase-capability-edges.yml
  name: Chatbase Business Capability Map
- type: AgenticAccess
  url: agentic-access/chatbase-agentic-access.yml
- type: TrustCenter
  url: security/chatbase-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/chatbase-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/chatbase-domain-security.yml
- type: Authentication
  url: authentication/chatbase-authentication.yml
- type: GitHubOrganization
  url: https://github.com/chatbase
- type: LinkedIn
  url: https://www.linkedin.com/company/chatbase
- type: Website
  url: https://www.chatbase.co
- type: Documentation
  url: https://www.chatbase.co/docs
- type: Plans
  url: plans/chatbase-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chatbase-rate-limits.yml
- type: FinOps
  url: finops/chatbase-finops.yml
- type: Blog
  url: https://www.chatbase.co/blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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