Chatbase

Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage contacts.

Chatbase publishes 5 APIs on the APIs.io network, including Chat API, Chatbots API, Contacts API, and 2 more. Tagged areas include Artificial Intelligence, Chatbots, AI Agent, Customer-Support, and Conversational AI.

Chatbase’s developer surface includes authentication, documentation, engineering blog, and 10 more developer resources.

🌐 Visit website 📡 Source on GitHub

39.0/100 thin ▬ flat Agent 20/100 agent aware saas Full breakdown ↓
scored 2026-09-08 · rubric v0.20.0

AccessFreemiumSelf serve⚡ Free to try

1 APIs

Artificial Intelligence Chatbots AI Agent Customer-Support Conversational AI

Kin Score

Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0

Composite quality — 39.0/100 · thin

Contract Quality 12.6 / 23

Developer Ergonomics 4.5 / 18

Access Clarity 8.5 / 18

Operational Transparency 4.0 / 12

Contract Governance 0.0 / 11

Discoverability 6.2 / 9

Create-or-Update Ergonomics 0.0 / 10

Agent readiness — 20/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/chatbase: open an issue to ask a question, or submit a pull request to add artifacts. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 5

Individual APIs this provider publishes, each with its own machine-readable definition.

Chatbase Chat API

Message an agent and receive a response, with optional streaming.

Chatbase Chatbots API

Create, retrain, configure, list, and delete chatbots/agents.

Chatbase Contacts API

Manage contacts and custom attributes for a chatbot.

Chatbase Conversations API

Retrieve conversation history for a chatbot.

Chatbase Leads API

Retrieve leads captured by a chatbot.

Open Collections 7

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Chatbase Chat API

OPEN COLLECTION

Chatbase Chat Chatbots API

OPEN COLLECTION

Chatbase Chat Contacts API

OPEN COLLECTION

Chatbase Chat Conversations API

OPEN COLLECTION

Chatbase Chat Leads API

OPEN COLLECTION

Chatbase API

OPEN COLLECTION

Scroll for all 7

Pricing Plans 1

Published pricing tiers and plan structures.

Chatbase Plans Pricing

6 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Chatbase Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Chatbase Finops

FINOPS

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Chatbase Authentication

http · 1 scheme

SECURITY

Chatbase Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Chatbase Vulnerability Disclosure

disclosure policy published

SECURITY

Chatbase Trust Center

SOC 2, GDPR

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Chatbase Agentic Access

16 operations · 10 acting

AGENTIC

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgenticAccess

Build 1

SDKs, sample code, and the tooling you integrate with

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

TrustCenter

TrustCenter

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Authentication

Authentication

Operate 1

Status, limits, changes, and where to get help

RateLimits

RateLimits

Commercial 2

Pricing, plans, and the legal terms of use

Plans

Plans

FinOps

FinOps

Company 3

The organization behind the API

LinkedIn

Website

Website

Blog

Blog

Source (apis.yml)

aid: chatbase
url: https://raw.githubusercontent.com/api-evangelist/chatbase/refs/heads/main/apis.yml
name: Chatbase
kind: company
description: Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own
  content (websites, files, Q&A), embed it on their site, and connect it to channels and tools. The Chatbase REST API lets
  developers message agents (with streaming), create and update chatbots/agents, retrieve conversations and leads, and manage
  contacts.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: true
  label: Hosted service · you call their endpoint
  confidence: high
  source:
  - openapi
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  label: Freemium · Self-serve signup
  confidence: medium
  source:
  - plans
  - authentication
  - security
  generated: '2026-09-03'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/chatbase.png
tags:
- Artificial Intelligence
- Chatbots
- AI Agent
- Customer-Support
- Conversational AI
tags_raw:
- AI
- Chatbot
- AI Agent
- Customer Support
- Conversational AI
created: '2026-06-20'
modified: '2026-06-20'
specificationVersion: '0.23'
apis:
- aid: chatbase:chatbase-chat-api
  name: Chatbase Chat API
  description: Message an agent and receive a response, with optional streaming.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chat
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chat-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-chatbots-api
  name: Chatbase Chatbots API
  description: Create, retrain, configure, list, and delete chatbots/agents.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Chatbots
  properties:
  - type: OpenAPI
    url: openapi/chatbase-chatbots-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-contacts-api
  name: Chatbase Contacts API
  description: Manage contacts and custom attributes for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/chatbase-contacts-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-conversations-api
  name: Chatbase Conversations API
  description: Retrieve conversation history for a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/chatbase-conversations-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
- aid: chatbase:chatbase-leads-api
  name: Chatbase Leads API
  description: Retrieve leads captured by a chatbot.
  humanURL: https://www.chatbase.co/docs/developer-guides/api-integration
  baseURL: https://www.chatbase.co/api/v1
  tags:
  - Leads
  properties:
  - type: OpenAPI
    url: openapi/chatbase-leads-api-openapi.yml
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api-integration
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/chat
  - type: Postman
    url: collections/chatbase.postman_collection.json
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/create-chatbot
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-conversations
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/update-chatbot-data
  - type: Documentation
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
  - type: APIReference
    url: https://www.chatbase.co/docs/developer-guides/api/get-leads
common:
- type: AgenticAccess
  url: agentic-access/chatbase-agentic-access.yml
- type: TrustCenter
  url: security/chatbase-trust-center.yml
- type: VulnerabilityDisclosure
  url: security/chatbase-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/chatbase-domain-security.yml
- type: Authentication
  url: authentication/chatbase-authentication.yml
- type: GitHubOrganization
  url: https://github.com/chatbase
- type: LinkedIn
  url: https://www.linkedin.com/company/chatbase
- type: Website
  url: https://www.chatbase.co
- type: Documentation
  url: https://www.chatbase.co/docs
- type: Plans
  url: plans/chatbase-plans-pricing.yml
- type: RateLimits
  url: rate-limits/chatbase-rate-limits.yml
- type: FinOps
  url: finops/chatbase-finops.yml
- type: Blog
  url: https://www.chatbase.co/blog
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com

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