Creatio

aid: creatio
name: Creatio
description: Creatio is a global software vendor of an AI-native no-code platform for customer relationship management (CRM)
  and workflow / business process automation. Its product line spans Sales Creatio, Marketing Creatio, and Service Creatio,
  built on Studio Creatio — a no-code toolkit with visual designers, AI agents, and a business process engine. Creatio serves
  banking, insurance, manufacturing, high tech, retail, CPG, pharmaceuticals, telecom, the public sector, and other industries.
  For integrations, Creatio exposes platform data and processes over an OData 4 service (recommended), a legacy OData 3 service,
  and the RESTful DataService web service, secured with forms (cookie) authentication via AuthService.svc or OAuth 2.0 through
  the Creatio Identity Service. Extensions and connectors are distributed through the Creatio Marketplace. This profile was
  enriched by the API Evangelist enrichment pipeline from Creatio's public developer documentation.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://www.creatio.com/sites/default/files/creatio-logo.svg
url: https://raw.githubusercontent.com/api-evangelist/creatio/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- sapphire-ventures
x-tier: enriched
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Saas
- CRM
- No-Code
- Low-Code
- Business Process Management
- Workflow-Automation
- Sales
- Marketing
- Customer Service
- OData
- AI Agents
tags_raw:
- Company
- Saas
- CRM
- No-Code
- Low-Code
- Business Process Management
- Workflow Automation
- Sales
- Marketing
- Customer Service
- OData
- AI Agents
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Creatio OData API
  description: 'OData 4 (recommended) and legacy OData 3 access to Creatio platform entities. The OData 4 service is at /0/odata
    with EDMX metadata at /0/odata/$metadata; supports $filter/$select/$expand/$orderby/$top/$skip and $batch (up to 100 sub-requests).
    Multi-tenant: the host is per instance.'
  humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
  baseURL: https://mycreatio.com/0/odata
  x-baseURL-note: Creatio is multi-tenant; the real base is https://<your-instance>.creatio.com/0/odata. mycreatio.com is
    Creatio's own documentation example host.
  tags:
  - OData
  - CRM
  - Data Access
  properties:
  - type: Documentation
    url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
- name: Creatio DataService API
  description: RESTful DataService web service for reading and writing platform records via InsertQuery, SelectQuery, UpdateQuery,
    DeleteQuery, and BatchQuery over HTTP POST. Supports JSON/XML/CSV/JSV serialization and row-window pagination.
  humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/dataservice/overview
  baseURL: https://mycreatio.com/0/dataservice
  x-baseURL-note: Multi-tenant; real base is https://<your-instance>.creatio.com/0/dataservice.
  tags:
  - REST
  - CRM
  - Data Access
  properties:
  - type: Documentation
    url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/dataservice/overview
- name: Creatio Business Process Service
  description: ProcessEngineService.svc runs Creatio business processes from an external application over HTTP. Execute()
    runs a process by schema name, passing incoming parameters and returning the execution result; ExecProcElByUId() executes
    a single element of an already-running process. Requires the ForceUseSession and BPMCSRF headers alongside the authenticated
    session.
  humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/business_process_service
  baseURL: https://mycreatio.com/0/ServiceModel/ProcessEngineService.svc
  x-baseURL-note: Multi-tenant; real base is https://<your-instance>.creatio.com/0/ServiceModel/ProcessEngineService.svc.
    mycreatio.com is Creatio's own documentation example host.
  tags:
  - Workflow-Automation
  - Business Process Management
  - REST
  tags_raw:
  - Workflow Automation
  - Business Process Management
  - REST
  properties:
  - type: Documentation
    url: https://academy.creatio.com/docs/developer/integrations_and_api/business_process_service
- name: Creatio Webhook Service
  description: 'Inbound webhook receiver. Lets an external app push data into Creatio in real time over an authenticated POST,
    writing a record into a target object named by the EntityName parameter. Contact, Lead, Order and Submitted form are supported
    out of the box; more objects can be enabled. Secured with OAuth 2.0 — configured automatically on cloud instances, manually
    on-site. Direction is inbound only: Creatio publishes no outbound event catalog.'
  humanURL: https://academy.creatio.com/guides/no-code-customization/base-integrations/webhook-service-integration/overview
  baseURL: https://mycreatio.com/
  x-baseURL-note: Creatio does not publish a fixed webhook path. The URL is generated per object and retrieved from the instance
    UI ("Get the Webhook URL"), so only the per-instance host is recordable.
  tags:
  - Webhook
  - Integration
  - CRM
  tags_raw:
  - Webhooks
  - Integration
  - CRM
  properties:
  - type: Documentation
    url: https://academy.creatio.com/guides/no-code-customization/base-integrations/webhook-service-integration/overview
common:
- type: Website
  url: https://www.creatio.com/
- type: DeveloperPortal
  url: https://academy.creatio.com/docs
- type: Documentation
  url: https://academy.creatio.com/docs
- type: APIReference
  url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
- type: GettingStarted
  url: https://academy.creatio.com/docs/developer/integrations_and_api/integration_options
- type: Support
  url: https://community.creatio.com/
- type: HelpCenter
  url: https://www.creatio.com/services/support/options
- type: Blog
  url: https://www.creatio.com/blog
- type: Pricing
  url: https://www.creatio.com/products/pricing
- type: SignUp
  url: https://www.creatio.com/trial
- type: TermsOfService
  url: https://www.creatio.com/legal
- type: PrivacyPolicy
  url: https://www.creatio.com/privacy-policy
- type: Marketplace
  url: https://marketplace.creatio.com/
- type: Community
  url: https://community.creatio.com/
- type: Authentication
  url: authentication/creatio-authentication.yml
- type: Conventions
  url: conventions/creatio-conventions.yml
- type: Conformance
  url: conformance/creatio-conformance.yml
- type: Compliance
  url: security/creatio-trust-center.yml
- type: TrustCenter
  url: security/creatio-trust-center.yml
- type: Lifecycle
  url: lifecycle/creatio-lifecycle.yml
- type: ChangeLog
  url: changelog/creatio-changelog.yml
- type: DomainSecurity
  url: security/creatio-domain-security.yml
- type: LLMsTxt
  url: llms/creatio-llms.txt
- type: Packages
  url: packages/creatio-packages.yml
- type: SDKs
  url: packages/creatio-packages.yml
- type: Plans
  url: plans/creatio-plans-pricing.yml
- type: RateLimits
  url: rate-limits/creatio-rate-limits.yml
- type: Webhooks
  url: asyncapi/creatio-webhooks.yml
- type: ErrorCatalog
  url: errors/creatio-error-codes.yml
x-pointers-deliberately-absent:
  note: Recorded so a later round does not "helpfully" re-add a pointer that would credit Creatio with something it does not
    publish.
  WellKnown: Removed 2026-08-13. Every /.well-known/* path on every Creatio host returns 404, or 403 from the WAF. well-known/creatio-well-known.yml
    documents an absence and must not score as a presence.
  Roadmap: Removed 2026-08-13. https://www.creatio.com/product/roadmap returns 404 and no roadmap page exists in the 1,618-URL
    site sitemap.
  StatusPage: Not emitted. status.creatio.com is 404 and creatio.statuspage.io is an unclaimed subdomain that 302s to Atlassian's
    marketing page.
  Deprecation: Not emitted. Creatio publishes no API deprecation policy.
  Security: Not emitted. No vulnerability disclosure policy, security.txt (403, WAF-blocked) or bug bounty program was found.
  MCPServer: Not emitted. Creatio is an MCP CLIENT — AI Studio connects to third-party MCP servers. Creatio ships no MCP server.
    See mcp/creatio-mcp.yml.
  AgentCard: Not emitted. /.well-known/agent-card.json and /.well-known/agent.json return 404 on every host, so no a2a/ artifact
    was written at all.
  Idempotency: Not emitted. No idempotency-key contract is documented on any Creatio surface. See conventions/creatio-conventions.yml.
  CLI: Not emitted. clio is published by the Advance Technologies Foundation, not Creatio, and is absent from Creatio's own
    documentation. See cli/creatio-cli.yml.
  Postman: Not emitted. The public "Creatio" Postman workspace is published by "Postman Atlas", not Creatio. No first-party
    workspace exists.
  GitHubOrganization: Not emitted. github.com/creatio is a personal user account (5 repos, no bio, no linked site), not a
    Creatio organization.
x-enrichment:
  date: '2026-08-13'
  status: enriched
  artifacts_added: 9
  pass: local-v1