Creatio is a global software vendor of an AI-native no-code platform for customer relationship management (CRM) and workflow / business process automation. Its product line spans Sales Creatio, Marketing Creatio, and Service Creatio, built on Studio Creatio — a no-code toolkit with visual designers, AI agents, and a business process engine. Creatio serves banking, insurance, manufacturing, high tech, retail, CPG, pharmaceuticals, telecom, the public sector, and other industries. For integrations, Creatio exposes platform data and processes over an OData 4 service (recommended), a legacy OData 3 service, and the RESTful DataService web service, secured with forms (cookie) authentication via AuthService.svc or OAuth 2.0 through the Creatio Identity Service. Extensions and connectors are distributed through the Creatio Marketplace. This profile was enriched by the API Evangelist enrichment pipeline from Creatio's public developer documentation.
Creatio is listed with 8 APIs on the APIs.io network, including OData API, Clear Bundles API, Minify Content API, and 5 more. Tagged areas include Company, Software-as-a-Service, CRM, No-Code, and Low-Code.
The Creatio catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.
Creatio’s developer surface includes CLI, documentation, API reference, getting-started guide, support, engineering blog, pricing, and 32 more developer resources.
Regulatory Posture applies to this provider. Its tags matched the
Horizontal (data, software, accessibility, platform) regime, so
Regulatory Posture carries 15 points of the composite.
If this regime is wrong for your business, say so on your
provider repo — the
applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it
carries 10 points of the composite. It is scored from the published contracts
themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already
holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in
front of it, and the first time that check is skipped a duplicate record is created.
Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet,
not penalised by it.
The six quality facets above are damped to 75 points between them,
because the conditional facet above carries the other
25. That is why each facet's contribution is shown against a damped
maximum: raising a quality facet moves the composite by 75% of its nominal
weight, not 100%. The full arithmetic is at apis.io/rating/.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from github.com/api-evangelist/creatio: open an issue to ask a question, or submit a pull request to add artifacts.
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Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.
OData 4 (recommended) and legacy OData 3 access to Creatio platform entities. The OData 4 service is at /0/odata with EDMX metadata at /0/odata/$metadata; supports $filter/$sele...
RESTful DataService web service for reading and writing platform records via InsertQuery, SelectQuery, UpdateQuery, DeleteQuery, and BatchQuery over HTTP POST. Supports JSON/XML...
ProcessEngineService.svc runs Creatio business processes from an external application over HTTP. Execute() runs a process by schema name, passing incoming parameters and returni...
Inbound webhook receiver. Lets an external app push data into Creatio in real time over an authenticated POST, writing a record into a target object named by the EntityName para...
aid: creatio
name: Creatio
description: Creatio is a global software vendor of an AI-native no-code platform for customer relationship management (CRM)
and workflow / business process automation. Its product line spans Sales Creatio, Marketing Creatio, and Service Creatio,
built on Studio Creatio — a no-code toolkit with visual designers, AI agents, and a business process engine. Creatio serves
banking, insurance, manufacturing, high tech, retail, CPG, pharmaceuticals, telecom, the public sector, and other industries.
For integrations, Creatio exposes platform data and processes over an OData 4 service (recommended), a legacy OData 3 service,
and the RESTful DataService web service, secured with forms (cookie) authentication via AuthService.svc or OAuth 2.0 through
the Creatio Identity Service. Extensions and connectors are distributed through the Creatio Marketplace. This profile was
enriched by the API Evangelist enrichment pipeline from Creatio's public developer documentation.
deliveryModel:
model: saas
open_source: false
commercial: true
callable_host: false
label: Hosted service · you call their endpoint
confidence: medium
source:
- pricing
generated: '2026-08-28'
method: derived
accessModel:
pricing: unknown
onboarding: self-serve
trial: false
try_now: false
public: false
label: Self-serve signup
confidence: medium
source:
- authentication
generated: '2026-07-22'
method: derived
image: https://www.creatio.com/sites/default/files/creatio-logo.svg
url: https://raw.githubusercontent.com/api-evangelist/creatio/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- sapphire-ventures
x-tier: enriched
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-08-13'
tags:
- Company
- Software-as-a-Service
- CRM
- No-Code
- Low-Code
- Business Process Management
- Workflow Automation
- Sales
- Marketing
- Customer Service
- OData
- AI Agents
tags_raw:
- Company
- Saas
- CRM
- No-Code
- Low-Code
- Business Process Management
- Workflow Automation
- Sales
- Marketing
- Customer Service
- OData
- AI Agents
maintainers:
- FN: Kin Lane
email: kin@apievangelist.com
- FN: APIs.json
email: info@apis.io
common:
- type: Spectral
url: rules/creatio-rules.yml
- type: JSONLD
url: json-ld/creatio-context.jsonld
- type: Vocabulary
url: vocabulary/creatio-vocabulary.yml
- type: DataModel
url: data-model/creatio-data-model.yml
- type: CLI
url: cli/creatio-cli.yml
- type: LLMsTxt
url: llms/creatio-api-llms.txt
- type: Hosts
url: hosts/creatio-hosts.yml
- type: Vendors
url: vendors/creatio-vendors.yml
- type: Security
url: https://www.creatio.com/our-technologies/security
- type: Newsroom
url: https://www.creatio.com/company/news
- type: Website
url: https://www.creatio.com/
- type: DeveloperPortal
url: https://academy.creatio.com/docs
- type: Documentation
url: https://academy.creatio.com/docs
- type: APIReference
url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
- type: GettingStarted
url: https://academy.creatio.com/docs/developer/integrations_and_api/integration_options
- type: Support
url: https://community.creatio.com/
- type: HelpCenter
url: https://www.creatio.com/services/support/options
- type: Blog
url: https://www.creatio.com/blog
- type: Pricing
url: https://www.creatio.com/products/pricing
- type: SignUp
url: https://www.creatio.com/trial
- type: TermsOfService
url: https://www.creatio.com/legal
- type: PrivacyPolicy
url: https://www.creatio.com/privacy-policy
- type: Marketplace
url: https://marketplace.creatio.com/
- type: Community
url: https://community.creatio.com/
- type: Authentication
url: authentication/creatio-authentication.yml
- type: Conventions
url: conventions/creatio-conventions.yml
- type: Conformance
url: conformance/creatio-conformance.yml
- type: Compliance
url: security/creatio-trust-center.yml
- type: TrustCenter
url: security/creatio-trust-center.yml
- type: Lifecycle
url: lifecycle/creatio-lifecycle.yml
- type: ChangeLog
url: changelog/creatio-changelog.yml
- type: DomainSecurity
url: security/creatio-domain-security.yml
- type: LLMsTxt
url: llms/creatio-llms.txt
- type: Packages
url: packages/creatio-packages.yml
- type: SDKs
url: packages/creatio-packages.yml
- type: Plans
url: plans/creatio-plans-pricing.yml
- type: RateLimits
url: rate-limits/creatio-rate-limits.yml
- type: Webhooks
url: asyncapi/creatio-webhooks.yml
- type: ErrorCatalog
url: errors/creatio-error-codes.yml
apis:
- name: Creatio OData API
description: 'OData 4 (recommended) and legacy OData 3 access to Creatio platform entities. The OData 4 service is at /0/odata
with EDMX metadata at /0/odata/$metadata; supports $filter/$select/$expand/$orderby/$top/$skip and $batch (up to 100 sub-requests).
Multi-tenant: the host is per instance.'
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
baseURL: https://mycreatio.com/0/odata
x-baseURL-note: Creatio is multi-tenant; the real base is https://<your-instance>.creatio.com/0/odata. mycreatio.com is
Creatio's own documentation example host.
tags:
- OData
- CRM
- Data Access
properties:
- type: Documentation
url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
aid: creatio:creatio-odata-api
- name: Creatio DataService API
description: RESTful DataService web service for reading and writing platform records via InsertQuery, SelectQuery, UpdateQuery,
DeleteQuery, and BatchQuery over HTTP POST. Supports JSON/XML/CSV/JSV serialization and row-window pagination.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/dataservice/overview
baseURL: https://mycreatio.com/0/dataservice
x-baseURL-note: Multi-tenant; real base is https://<your-instance>.creatio.com/0/dataservice.
tags:
- REST
- CRM
- Data Access
properties:
- type: Documentation
url: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/dataservice/overview
aid: creatio:creatio-dataservice-api
- name: Creatio Business Process Service
description: ProcessEngineService.svc runs Creatio business processes from an external application over HTTP. Execute()
runs a process by schema name, passing incoming parameters and returning the execution result; ExecProcElByUId() executes
a single element of an already-running process. Requires the ForceUseSession and BPMCSRF headers alongside the authenticated
session.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/business_process_service
baseURL: https://mycreatio.com/0/ServiceModel/ProcessEngineService.svc
x-baseURL-note: Multi-tenant; real base is https://<your-instance>.creatio.com/0/ServiceModel/ProcessEngineService.svc.
mycreatio.com is Creatio's own documentation example host.
tags:
- Workflow Automation
- Business Process Management
- REST
tags_raw:
- Workflow Automation
- Business Process Management
- REST
properties:
- type: Documentation
url: https://academy.creatio.com/docs/developer/integrations_and_api/business_process_service
aid: creatio:creatio-business-process-service
- name: Creatio Webhook Service
description: 'Inbound webhook receiver. Lets an external app push data into Creatio in real time over an authenticated POST,
writing a record into a target object named by the EntityName parameter. Contact, Lead, Order and Submitted form are supported
out of the box; more objects can be enabled. Secured with OAuth 2.0 — configured automatically on cloud instances, manually
on-site. Direction is inbound only: Creatio publishes no outbound event catalog.'
humanURL: https://academy.creatio.com/guides/no-code-customization/base-integrations/webhook-service-integration/overview
baseURL: https://mycreatio.com/
x-baseURL-note: Creatio does not publish a fixed webhook path. The URL is generated per object and retrieved from the instance
UI ("Get the Webhook URL"), so only the per-instance host is recordable.
tags:
- Webhook
- Integration
- CRM
tags_raw:
- Webhooks
- Integration
- CRM
properties:
- type: Documentation
url: https://academy.creatio.com/guides/no-code-customization/base-integrations/webhook-service-integration/overview
aid: creatio:creatio-webhook-service
- aid: creatio:creatio-clear-bundles-api
name: Creatio Clear Bundles API
description: The Clear Bundles API from Creatio — 1 operation(s) for clear bundles.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
baseURL: https://mycreatio.com/0/odata
tags:
- Clear Bundles
properties:
- type: OpenAPI
url: openapi/creatio-clear-bundles-api-openapi.yml
- type: JSONSchema
url: json-schema/creatio-post-clear-bundles-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post-minify-content-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-response-schema.json
- aid: creatio:creatio-minify-content-api
name: Creatio Minify Content API
description: The Minify Content API from Creatio — 1 operation(s) for minify content.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
baseURL: https://mycreatio.com/0/odata
tags:
- Minify Content
properties:
- type: OpenAPI
url: openapi/creatio-minify-content-api-openapi.yml
- type: JSONSchema
url: json-schema/creatio-post-clear-bundles-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post-minify-content-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-response-schema.json
- aid: creatio:creatio-odata-api
name: Creatio Odata API
description: The Odata API from Creatio — 1 operation(s) for odata.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
baseURL: https://mycreatio.com/0/odata
tags:
- OData
tags_raw:
- Odata
properties:
- type: OpenAPI
url: openapi/creatio-odata-api-openapi.yml
- type: JSONSchema
url: json-schema/creatio-post-clear-bundles-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post-minify-content-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-response-schema.json
- aid: creatio:creatio-process-content-api
name: Creatio Process Content API
description: The Process Content API from Creatio — 1 operation(s) for process content.
humanURL: https://academy.creatio.com/docs/developer/integrations_and_api/data_services/odata/overview
baseURL: https://mycreatio.com/0/odata
tags:
- Process Content
properties:
- type: OpenAPI
url: openapi/creatio-process-content-api-openapi.yml
- type: JSONSchema
url: json-schema/creatio-post-clear-bundles-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post-minify-content-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-request-schema.json
- type: JSONSchema
url: json-schema/creatio-post0-odata-odataid-response-schema.json
x-pointers-deliberately-absent:
note: Recorded so a later round does not "helpfully" re-add a pointer that would credit Creatio with something it does not
publish.
WellKnown: Removed 2026-08-13. Every /.well-known/* path on every Creatio host returns 404, or 403 from the WAF. well-known/creatio-well-known.yml
documents an absence and must not score as a presence.
Roadmap: Removed 2026-08-13. https://www.creatio.com/product/roadmap returns 404 and no roadmap page exists in the 1,618-URL
site sitemap.
StatusPage: Not emitted. status.creatio.com is 404 and creatio.statuspage.io is an unclaimed subdomain that 302s to Atlassian's
marketing page.
Deprecation: Not emitted. Creatio publishes no API deprecation policy.
Security: Not emitted. No vulnerability disclosure policy, security.txt (403, WAF-blocked) or bug bounty program was found.
MCPServer: Not emitted. Creatio is an MCP CLIENT — AI Studio connects to third-party MCP servers. Creatio ships no MCP server.
See mcp/creatio-mcp.yml.
AgentCard: Not emitted. /.well-known/agent-card.json and /.well-known/agent.json return 404 on every host, so no a2a/ artifact
was written at all.
Idempotency: Not emitted. No idempotency-key contract is documented on any Creatio surface. See conventions/creatio-conventions.yml.
CLI: Not emitted. clio is published by the Advance Technologies Foundation, not Creatio, and is absent from Creatio's own
documentation. See cli/creatio-cli.yml.
Postman: Not emitted. The public "Creatio" Postman workspace is published by "Postman Atlas", not Creatio. No first-party
workspace exists.
GitHubOrganization: Not emitted. github.com/creatio is a personal user account (5 repos, no bio, no linked site), not a
Creatio organization.
x-coverage:
state: unreadable
reason: no-machine-readable-spec
detail: The Creatio developer portal provides documentation but no OpenAPI or other machine‑readable contract was found
(e.g., https://api.creatio.com/openapi.json returned 404).
evidence:
- url: https://api.creatio.com/openapi.json
status: 404
checked: '2026-10-04'
x-enrichment:
date: '2026-10-04'
status: enriched
artifacts_added: 13
pass: modular-v1
engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local
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