Aisera

Aisera is an enterprise agentic AI platform that builds, deploys, and orchestrates AI agents and assistants for IT service management, HR, finance, procurement, and customer service. The AiseraGPT platform combines domain-specific LLMs, conversational AI, enterprise/neural search, knowledge generation, and AI workflow automation to autonomously resolve requests, deflect tickets, and serve knowledge across channels (Webchat, Slack, MS Teams, email, IVR, and more). For developers, Aisera exposes tenant-scoped REST APIs — Ingestion APIs for pushing knowledge and requests into the platform, a Data Source Ingestion Monitoring API, SCIM-style User Provisioning APIs, and a Conversation & Workflows API with WebSocket — plus Event Studio for event-driven workflows and a large library of data-source connectors. Aisera was acquired by Automation Anywhere.

Aisera publishes 4 APIs on the APIs.io network. Tagged areas include Company, Agentic AI, Conversational AI, IT Service Management, and Customer Service.

The Aisera catalog on APIs.io includes 1 event-driven AsyncAPI specification.

Aisera’s developer surface includes documentation, API reference, getting-started guide, engineering blog, changelog, authentication, and 21 more developer resources.

🌐 Visit website 📡 Source on GitHub

44.3/100 developing ▬ flat Agent 23/100 agent aware Full breakdown ↓
scored 2026-08-30 · rubric v0.17.2

AccessSelf serve

4 APIs

Company Agentic AI Conversational AIIT Service ManagementCustomer Service Enterprise Search AI Copilot Knowledge-Management Workflow-Automation Large Language Models

Kin Score

Kin Score How this is scored →
scored 2026-08-30 · rubric v0.17.2

Composite quality — 44.3/100 · developing

Contract Quality 10.7 / 25

Developer Ergonomics 10.5 / 20

Access Clarity 5.3 / 20

Operational Transparency 7.5 / 13

Contract Governance 2.2 / 12

Discoverability 8.2 / 10

Agent readiness — 23/100 · agent aware

Machine-Readable Contract 18 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 6 / 6

Agent Skills 0 / 5

Well-Known Catalog 0 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Surface 0 / 5

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. This rating is computed from github.com/api-evangelist/aisera: open an issue to ask a question, or submit a pull request to add artifacts. Want it done for you? Prioritized profiling — $2,500 →

APIs 4

Individual APIs this provider publishes, each with its own machine-readable definition.

Get Started 2

Portal, sign-up, and the first successful call

DeveloperPortal

DeveloperPortal

GettingStarted

GettingStarted

Documentation 2

Reference material describing how the API behaves

Documentation

Documentation

APIReference

APIReference

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

Design & Contract 7

Pagination, idempotency, versioning, errors, and events

Conventions

ErrorCatalog

Lifecycle

Conformance

Components

DataModel

Webhooks

Scroll for all 7

Access & Security 7

Authentication, authorization, and security posture

TrustCenter

Compliance

Security

Authentication

DomainSecurity

VulnerabilityDisclosure

VulnerabilityDisclosure

TrustCenter

TrustCenter

Scroll for all 7

Operate 4

Status, limits, changes, and where to get help

StatusPage

ChangeLog

Deprecation

ChangeLog

Commercial 1

Pricing, plans, and the legal terms of use

PrivacyPolicy

PrivacyPolicy

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 1

Properties that don't map to a standard resource type

ParentCompany

ParentCompany

Source (apis.yml)

aid: aisera
name: Aisera
description: Aisera is an enterprise agentic AI platform that builds, deploys, and orchestrates AI agents and assistants for
  IT service management, HR, finance, procurement, and customer service. The AiseraGPT platform combines domain-specific LLMs,
  conversational AI, enterprise/neural search, knowledge generation, and AI workflow automation to autonomously resolve requests,
  deflect tickets, and serve knowledge across channels (Webchat, Slack, MS Teams, email, IVR, and more). For developers, Aisera
  exposes tenant-scoped REST APIs — Ingestion APIs for pushing knowledge and requests into the platform, a Data Source Ingestion
  Monitoring API, SCIM-style User Provisioning APIs, and a Conversation & Workflows API with WebSocket — plus Event Studio
  for event-driven workflows and a large library of data-source connectors. Aisera was acquired by Automation Anywhere.
url: https://raw.githubusercontent.com/api-evangelist/aisera/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- menlo-ventures
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-acquired-by: automation-anywhere
deliveryModel:
  model: unknown
  open_source: false
  commercial: false
  callable_host: false
  label: Delivery model not determined — needs a product licence on record
  confidence: low
  source:
  - none
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-17'
image: https://aisera.com/wp-content/uploads/2025/06/homepage-social-card.png
tags:
- Company
- Agentic AI
- Conversational AI
- IT Service Management
- Customer Service
- Enterprise Search
- AI Copilot
- Knowledge-Management
- Workflow-Automation
- Large Language Models
tags_raw:
- Company
- Agentic AI
- Conversational AI
- IT Service Management
- Customer Service
- Enterprise Search
- AI Copilot
- Knowledge Management
- Workflow Automation
- Large Language Models
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Aisera Ingestion APIs
  description: Push data directly into the Aisera platform from any external system that supports webhooks — Knowledge Articles
    and Requests. Authenticates with an x-app-token header plus an OAuth 2.0 password-grant bearer token.
  humanURL: https://docs.aisera.com/apis/apis/ingestion-apis.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Ingestion
  - Knowledge
  - Webhook
  tags_raw:
  - Ingestion
  - Knowledge
  - Webhooks
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/ingestion-apis.md
  - type: Authentication
    url: authentication/aisera-authentication.yml
- name: Aisera Data Source Ingestion Monitoring API
  description: GET /dsexecution returns ingestion-pipeline job status (SUCCEEDED / PENDING / RUNNING / FAILED / KILLED) and
    run metrics for a tenant's data source. Uses HTTP Basic auth.
  humanURL: https://docs.aisera.com/apis/apis/data-source-ingestion-monitoring-api.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Monitoring
  - Ingestion
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/data-source-ingestion-monitoring-api.md
- name: Aisera User Provisioning APIs
  description: SCIM-style user lifecycle endpoints — /scim/provision-user, /scim/update-user and /scim/de-provision-user —
    for managing Aisera platform users. Basic or Bearer auth plus x-app-token.
  humanURL: https://docs.aisera.com/apis/apis/user-provisioning-apis.md
  baseURL: https://company.login.aisera.cloud
  tags:
  - User Provisioning
  - SCIM
  - Identity
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/user-provisioning-apis.md
  - type: Authentication
    url: authentication/aisera-authentication.yml
- name: Aisera Conversation & Workflows API and WebSocket
  description: Build custom conversational interfaces for AiseraGPT applications — decoration, NLP/NLU processing, slot filling,
    context management, and notifications — over REST and WebSocket.
  humanURL: https://docs.aisera.com/apis/apis/conversation-api-and-websocket.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Conversation
  - WebSocket
  - Workflows
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/conversation-api-and-websocket.md
common:
- type: ParentCompany
  url: https://apis.io/providers/automation-anywhere/
  name: Automation Anywhere
  x-relationship: acquired
  x-evidence: Aisera was acquired by Automation Anywhere.
- type: Website
  url: https://aisera.com
- type: DeveloperPortal
  url: https://docs.aisera.com
- type: Documentation
  url: https://docs.aisera.com
- type: APIReference
  url: https://docs.aisera.com/apis/apis.md
- type: GettingStarted
  url: https://docs.aisera.com/overview-of-aisera/getting-started-guide.md
- type: Blog
  url: https://aisera.com/blog/
- type: StatusPage
  url: https://status.aisera.com
- type: ChangeLog
  url: https://docs.aisera.com/product-release-notes
- type: Deprecation
  url: https://docs.aisera.com/aisera-platform/llm-operations/understanding-llm-capabilities/llm-lifecycle/bot-deprecation/bot-deprecation-guidelines.md
- type: PrivacyPolicy
  url: https://aisera.com/privacy-policy/
- type: TrustCenter
  url: https://trust.aisera.com/
- type: Compliance
  url: https://www.automationanywhere.com/products/security
- type: Security
  url: https://www.automationanywhere.com/legal/vulnerability-disclosure-policy
- type: LLMsTxt
  url: llms/aisera-llms.txt
- type: Authentication
  url: authentication/aisera-authentication.yml
- type: Conventions
  url: conventions/aisera-conventions.yml
- type: ErrorCatalog
  url: errors/aisera-problem-types.yml
- type: Lifecycle
  url: lifecycle/aisera-lifecycle.yml
- type: ChangeLog
  url: changelog/aisera-changelog.yml
- type: Conformance
  url: conformance/aisera-conformance.yml
- type: DomainSecurity
  url: security/aisera-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/aisera-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/aisera-trust-center.yml
- type: Components
  url: components/aisera-components.yml
- type: DataModel
  url: data-model/aisera-data-model.yml
- type: Webhooks
  url: asyncapi/aisera-events-webhooks.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence

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Aisera

Kin Score

APIs 4

Aisera Ingestion APIs

Aisera Data Source Ingestion Monitoring API

Aisera User Provisioning APIs

Aisera Conversation & Workflows API and WebSocket

Event Specifications 1

Aisera Events Webhooks

Security Posture 4

Aisera Authentication

Aisera Domain Security

Aisera Vulnerability Disclosure

Aisera Trust Center

Resources