Aisera

aid: aisera
name: Aisera
description: Aisera is an enterprise agentic AI platform that builds, deploys, and orchestrates AI agents and assistants for
  IT service management, HR, finance, procurement, and customer service. The AiseraGPT platform combines domain-specific LLMs,
  conversational AI, enterprise/neural search, knowledge generation, and AI workflow automation to autonomously resolve requests,
  deflect tickets, and serve knowledge across channels (Webchat, Slack, MS Teams, email, IVR, and more). For developers, Aisera
  exposes tenant-scoped REST APIs — Ingestion APIs for pushing knowledge and requests into the platform, a Data Source Ingestion
  Monitoring API, SCIM-style User Provisioning APIs, and a Conversation & Workflows API with WebSocket — plus Event Studio
  for event-driven workflows and a large library of data-source connectors. Aisera was acquired by Automation Anywhere.
url: https://raw.githubusercontent.com/api-evangelist/aisera/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- menlo-ventures
- norwest-venture-partners
x-tier: stub
x-tier-reason: portfolio-lead
x-acquired-by: automation-anywhere
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-17'
image: https://aisera.com/wp-content/uploads/2025/06/homepage-social-card.png
tags:
- Company
- Agentic AI
- Conversational AI
- IT Service Management
- Customer Service
- Enterprise Search
- AI Copilot
- Knowledge Management
- Workflow Automation
- Large Language Models
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- name: Aisera Ingestion APIs
  description: Push data directly into the Aisera platform from any external system that supports webhooks — Knowledge Articles
    and Requests. Authenticates with an x-app-token header plus an OAuth 2.0 password-grant bearer token.
  humanURL: https://docs.aisera.com/apis/apis/ingestion-apis.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Ingestion
  - Knowledge
  - Webhooks
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/ingestion-apis.md
  - type: Authentication
    url: authentication/aisera-authentication.yml
- name: Aisera Data Source Ingestion Monitoring API
  description: GET /dsexecution returns ingestion-pipeline job status (SUCCEEDED / PENDING / RUNNING / FAILED / KILLED) and
    run metrics for a tenant's data source. Uses HTTP Basic auth.
  humanURL: https://docs.aisera.com/apis/apis/data-source-ingestion-monitoring-api.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Monitoring
  - Ingestion
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/data-source-ingestion-monitoring-api.md
- name: Aisera User Provisioning APIs
  description: SCIM-style user lifecycle endpoints — /scim/provision-user, /scim/update-user and /scim/de-provision-user —
    for managing Aisera platform users. Basic or Bearer auth plus x-app-token.
  humanURL: https://docs.aisera.com/apis/apis/user-provisioning-apis.md
  baseURL: https://company.login.aisera.cloud
  tags:
  - User Provisioning
  - SCIM
  - Identity
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/user-provisioning-apis.md
  - type: Authentication
    url: authentication/aisera-authentication.yml
- name: Aisera Conversation & Workflows API and WebSocket
  description: Build custom conversational interfaces for AiseraGPT applications — decoration, NLP/NLU processing, slot filling,
    context management, and notifications — over REST and WebSocket.
  humanURL: https://docs.aisera.com/apis/apis/conversation-api-and-websocket.md
  baseURL: https://tenant.api.aisera.cloud
  tags:
  - Conversation
  - WebSocket
  - Workflows
  properties:
  - type: Documentation
    url: https://docs.aisera.com/apis/apis/conversation-api-and-websocket.md
common:
- type: Website
  url: https://aisera.com
- type: DeveloperPortal
  url: https://docs.aisera.com
- type: Documentation
  url: https://docs.aisera.com
- type: APIReference
  url: https://docs.aisera.com/apis/apis.md
- type: GettingStarted
  url: https://docs.aisera.com/overview-of-aisera/getting-started-guide.md
- type: Blog
  url: https://aisera.com/blog/
- type: StatusPage
  url: https://status.aisera.com
- type: ChangeLog
  url: https://docs.aisera.com/product-release-notes
- type: Deprecation
  url: https://docs.aisera.com/aisera-platform/llm-operations/understanding-llm-capabilities/llm-lifecycle/bot-deprecation/bot-deprecation-guidelines.md
- type: PrivacyPolicy
  url: https://aisera.com/privacy-policy/
- type: TrustCenter
  url: https://trust.aisera.com/
- type: Compliance
  url: https://www.automationanywhere.com/products/security
- type: Security
  url: https://www.automationanywhere.com/legal/vulnerability-disclosure-policy
- type: LLMsTxt
  url: llms/aisera-llms.txt
- type: Authentication
  url: authentication/aisera-authentication.yml
- type: Conventions
  url: conventions/aisera-conventions.yml
- type: ErrorCatalog
  url: errors/aisera-problem-types.yml
- type: Lifecycle
  url: lifecycle/aisera-lifecycle.yml
- type: ChangeLog
  url: changelog/aisera-changelog.yml
- type: Conformance
  url: conformance/aisera-conformance.yml
- type: DomainSecurity
  url: security/aisera-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/aisera-vulnerability-disclosure.yml
- type: TrustCenter
  url: security/aisera-trust-center.yml
- type: Components
  url: components/aisera-components.yml
- type: DataModel
  url: data-model/aisera-data-model.yml
- type: Webhooks
  url: asyncapi/aisera-events-webhooks.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence