FrontApp

aid: frontapp
name: FrontApp
description: Front is a customer service and communication platform that combines the efficiency of a help desk with the familiarity
  of email, giving teams a shared inbox across email, SMS, chat, and social channels. The Front Core API is a REST API (base
  https://api2.frontapp.com) exposing 340+ endpoints across conversations, messages, drafts, comments, contacts, accounts,
  inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message templates, and signatures.
  It supports API-token and OAuth 2.0 authentication with 50+ granular scopes, cursor pagination, per-company rate limiting
  with standard headers, webhooks and application triggers for events, and an official hosted MCP server for AI agents. Front
  is a portfolio company of Battery Ventures.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://avatars.githubusercontent.com/frontapp
url: https://raw.githubusercontent.com/api-evangelist/frontapp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-19'
tags:
- Company
- Communications
- Customer Service
- Shared Inbox
- Email
- Messaging
- Collaboration
- Help Desk
tags_raw:
- Company
- Communication
- Customer Service
- Shared Inbox
- Email
- Messaging
- Collaboration
- Help Desk
apis:
- aid: frontapp:frontapp-core-api
  name: Front Core API
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Conversations
  - Message
  - Contacts
  - Inboxes
  - Communications
  tags_raw:
  - Conversations
  - Messages
  - Contacts
  - Inboxes
  - Communication
  description: The Front Core API is a REST API over Front's shared-inbox platform. It exposes conversations, messages, drafts,
    comments, contacts, accounts, inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message
    templates, and signatures, with API-token and OAuth 2.0 authentication, cursor pagination, and webhooks for events.
  properties:
  - url: https://dev.frontapp.com
    type: DeveloperPortal
  - url: https://dev.frontapp.com/docs/welcome
    type: Documentation
  - url: https://dev.frontapp.com/reference
    type: APIReference
  - url: https://dev.frontapp.com/docs/core-api-getting-started
    type: GettingStarted
  - url: https://dev.frontapp.com/docs/authentication
    type: Authentication
  - url: https://dev.frontapp.com/docs/webhooks-1
    type: Webhooks
common:
- type: DeveloperPortal
  url: https://dev.frontapp.com
- type: Documentation
  url: https://dev.frontapp.com/docs/welcome
- type: APIReference
  url: https://dev.frontapp.com/reference
- type: GettingStarted
  url: https://dev.frontapp.com/docs/core-api-getting-started
- type: HelpCenter
  url: https://help.front.com
- type: Support
  url: https://community.front.com
- type: Blog
  url: https://front.com/blog
- type: GitHubOrganization
  url: https://github.com/frontapp
- type: Pricing
  url: https://front.com/pricing
- type: Login
  url: https://app.frontapp.com
- type: TermsOfService
  url: https://front.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://front.com/legal/privacy-policy
- type: Postman
  url: https://www.postman.com/frontapp
- type: StatusPage
  url: https://status.frontapp.com
- type: LLMsTxt
  url: llms/frontapp-llms.txt
- type: WellKnown
  url: well-known/frontapp-well-known.yml
- type: SecurityTxt
  url: well-known/frontapp-security.txt
- type: MCPServer
  url: https://mcp.frontapp.com/mcp
  name: MCP Server
  description: Front's official hosted MCP server (open beta) exposes conversations, messages, comments, tags, contacts, accounts,
    and organization tools to MCP clients over Streamable HTTP with OAuth 2.1 + PKCE; agents inherit the authorizing teammate's
    permissions.
- type: Authentication
  url: authentication/frontapp-authentication.yml
- type: OAuthScopes
  url: scopes/frontapp-scopes.yml
- type: Conventions
  url: conventions/frontapp-conventions.yml
- type: Lifecycle
  url: lifecycle/frontapp-lifecycle.yml
- type: ChangeLog
  url: changelog/frontapp-changelog.yml
- type: RateLimits
  url: rate-limits/frontapp-rate-limits.yml
- type: Webhooks
  url: asyncapi/frontapp-webhooks.yml
- type: Packages
  url: packages/frontapp-packages.yml
- type: SDKs
  url: packages/frontapp-packages.yml
- type: Components
  url: components/frontapp-components.yml
- type: Conformance
  url: conformance/frontapp-conformance.yml
- type: DomainSecurity
  url: security/frontapp-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/frontapp-vulnerability-disclosure.yml
- type: Security
  url: https://front.com/security
- type: TrustCenter
  url: security/frontapp-trust-center.yml
- type: Compliance
  url: https://trust.front.com/
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence