FrontApp website screenshot

FrontApp

Front is a customer service and communication platform that combines the efficiency of a help desk with the familiarity of email, giving teams a shared inbox across email, SMS, chat, and social channels. The Front Core API is a REST API (base https://api2.frontapp.com) exposing 340+ endpoints across conversations, messages, drafts, comments, contacts, accounts, inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message templates, and signatures. It supports API-token and OAuth 2.0 authentication with 50+ granular scopes, cursor pagination, per-company rate limiting with standard headers, webhooks and application triggers for events, and an official hosted MCP server for AI agents. Front is a portfolio company of Battery Ventures.

FrontApp publishes 37 API contracts indexed on the APIs.io network, including Accounts API, Analytics API, Application Message Templates API, and 34 more. Tagged areas include Company, Communications, Customer Service, Shared Inbox, and Email.

The FrontApp catalog on APIs.io includes 1 event-driven AsyncAPI specification, 1 JSON-LD context, and 1 Spectral governance ruleset.

FrontApp’s developer surface includes documentation, API reference, getting-started guide, support, engineering blog, pricing, authentication, and 38 more developer resources.

69.7/100 exemplar ▬ flat Agent 47/100 agent ready Heartbeat 100/100 alive saas Full breakdown ↓
scored 2026-11-02 · rubric v0.26.0 · Show this score on your site →
AccessPaid
2 published contracts 1 MCP Servers
CompanyCommunicationsCustomer ServiceShared InboxEmailMessagingCollaborationHelp Desk

What this lets a business do 2

Business capabilities this provider's published APIs can perform, derived from its own contracts. Browse all capabilities →

Customer Service Management
BC-430
ConversationsInboxesKnowledge Base ArticlesKnowledge Base CategoriesKnowledge BasesMessages
PATCH /conversations/{conversation_id} PUT /conversations/{conversation_id}/assignee GET /knowledge_base_articles/{article_id} GET /knowledge_base_articles/{article_id}/content
Customer Relationship Management
BC-420
AccountsContact HandlesContacts
POST /contacts POST /contacts/merge POST /accounts POST /accounts/{account_id}/contacts

Kin Score

Kin Score Kin Score How this is scored →
scored 2026-11-02 · rubric v0.26.0
Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.
Create-or-Update Ergonomics applies to this provider. This API accepts writes, so it carries 10 points of the composite. It is scored from the published contracts themselves: whether a caller can create-or-update in one call, whether the write accepts a key the caller already holds, and whether the response says which branch ran. Without that, every write needs a search-and-branch in front of it, and the first time that check is skipped a duplicate record is created. Scored against the observed mean rather than raw — a provider at the catalog average is unchanged by this facet, not penalised by it.
The six quality facets above are damped to 75 points between them, because the conditional facet above carries the other 25. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 75% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.
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Agent readiness — checks not met, largest first (exact, from this profile):
  • Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
  • A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
  • Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
  • Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
  • Documented Reversibility +6 pts — a reversal operation in the contract, graded up when a window is documented too
  • Agent Skills +5 pts — skills artifact present, graded by who authored it
4 more unmet checks in the Agent Readiness table above.
Kin Score — facets with the most composite points still available (weight × headroom):
Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.
Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/frontapp/apis.yml: open an issue on github.com/api-evangelist/frontapp to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Markets this provider is in provisional

The Kin Score Market layer reads a provider inside its market: its position, and how deep its integrations go. Depth is only comparable within a position. Provisional and unweighted: not part of the Kin Score or agent readiness.

MarketPositionDepthRegistered MCP serverDeclares compatibility
Workplace Collaboration App Marketplaces builds-on 32.1 - -
Zoom App Marketplace and Partner Ecosystem (builders and partners on Zoom) builds-on 32.1 - -
Atlassian Marketplace (builders on Jira, Confluence, Bitbucket) builds-on 32.1 - -

Registered MCP server and declares compatibility are report only — not weighted. Undeclared means we found nothing we can read, so there is no number: we never infer integrations.

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

measured — observed by APIs.io (published)
measured — observed by APIs.io (declared)

APIs 37

Individual APIs this provider publishes, each with its own machine-readable definition.

Front Core API

The Front Core API is a REST API over Front's shared-inbox platform. It exposes conversations, messages, drafts, comments, contacts, accounts, inboxes, channels, tags, teammates...

FrontApp Accounts API

The Accounts API from FrontApp — 3 operation(s) for accounts.

FrontApp Analytics API

The Analytics API from FrontApp — 4 operation(s) for analytics.

FrontApp Application Message Templates API

The Application Message Templates API from FrontApp — 2 operation(s) for application message templates.

FrontApp Applications API

The Applications API from FrontApp — 1 operation(s) for applications.

FrontApp Attachments API

The Attachments API from FrontApp — 4 operation(s) for attachments.

FrontApp Calls API

The Calls API from FrontApp — 5 operation(s) for calls.

FrontApp Channels API

The Channels API from FrontApp — 6 operation(s) for channels.

FrontApp Comments API

The Comments API from FrontApp — 4 operation(s) for comments.

FrontApp Contact Groups API

The Contact Groups API from FrontApp — 5 operation(s) for contact groups.

FrontApp Contact Handles API

The Contact Handles API from FrontApp — 1 operation(s) for contact handles.

FrontApp Contact Lists API

The Contact Lists API from FrontApp — 5 operation(s) for contact lists.

FrontApp Contact Notes API

The Contact Notes API from FrontApp — 1 operation(s) for contact notes.

FrontApp Contacts API

The Contacts API from FrontApp — 6 operation(s) for contacts.

FrontApp Conversations API

The Conversations API from FrontApp — 12 operation(s) for conversations.

FrontApp Custom Fields API

The Custom Fields API from FrontApp — 7 operation(s) for custom fields.

FrontApp Drafts API

The Drafts API from FrontApp — 4 operation(s) for drafts.

FrontApp Events API

The Events API from FrontApp — 2 operation(s) for events.

FrontApp Inboxes API

The Inboxes API from FrontApp — 7 operation(s) for inboxes.

FrontApp Knowledge Base Articles API

The Knowledge Base Articles API from FrontApp — 6 operation(s) for knowledge base articles.

FrontApp Knowledge Base Categories API

The Knowledge Base Categories API from FrontApp — 4 operation(s) for knowledge base categories.

FrontApp Knowledge Bases API

The Knowledge Bases API from FrontApp — 8 operation(s) for knowledge bases.

FrontApp Links API

The Links API from FrontApp — 3 operation(s) for links.

FrontApp Message Template Folders API

The Message Template Folders API from FrontApp — 5 operation(s) for message template folders.

FrontApp Message Templates API

The Message Templates API from FrontApp — 5 operation(s) for message templates.

FrontApp Messages API

The Messages API from FrontApp — 9 operation(s) for messages.

FrontApp Rules API

The Rules API from FrontApp — 5 operation(s) for rules.

FrontApp Shifts API

The Shifts API from FrontApp — 5 operation(s) for shifts.

FrontApp Signatures API

The Signatures API from FrontApp — 3 operation(s) for signatures.

FrontApp Statuses API

The Statuses API from FrontApp — 2 operation(s) for statuses.

FrontApp Tags API

The Tags API from FrontApp — 7 operation(s) for tags.

FrontApp Teammate groups API

The Teammate groups API from FrontApp — 5 operation(s) for teammate groups.

FrontApp Teammates API

The Teammates API from FrontApp — 4 operation(s) for teammates.

FrontApp Teams API

The Teams API from FrontApp — 3 operation(s) for teams.

FrontApp Time Off API

The Time Off API from FrontApp — 3 operation(s) for time off.

FrontApp Token Identity API

The Token Identity API from FrontApp — 1 operation(s) for token identity.

FrontApp Views API

The Views API from FrontApp — 4 operation(s) for views.

Scroll for all 37

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

MCP Server

Front's official hosted MCP server (open beta) exposes conversations, messages, comments, tags, contacts, accounts, and organization tools to MCP clients over Streamable HTTP wi...

MCP SERVER

Pricing Plans 2

Published pricing tiers and plan structures.

Rate Limits 1

Documented rate limits and quota policies.

Frontapp Rate Limits

0 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals for API financial operations.

Event Specifications 1

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Semantic Vocabularies 1

JSON-LD contexts and semantic vocabularies used across these APIs.

Frontapp Context

120 classes · 166 properties

JSON-LD

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

FrontApp API Rules

12 rules · 11 errors 1 info

SPECTRAL

JSON Schema 11

Standalone JSON Schema definitions for this provider's data models.

ApplicationMessageTemplateEditBlob

6 properties

JSON SCHEMA

ApplicationMessageTemplate

7 properties

JSON SCHEMA

CreateCall

1 properties

JSON SCHEMA

CreateChannel

6 properties

JSON SCHEMA

CreateDraft

11 properties

JSON SCHEMA

ImportMessage

15 properties

JSON SCHEMA

InboundMessage

6 properties

JSON SCHEMA

OutboundMessage

8 properties

JSON SCHEMA

OutboundReplyMessage

14 properties

JSON SCHEMA

UpdateCall

3 properties

JSON SCHEMA

UpdateConversation

8 properties

JSON SCHEMA

Scroll for all 11

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Frontapp Authentication

http/oauth2 · 3 schemes

SECURITY

Frontapp Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Frontapp Vulnerability Disclosure

Hackerone · security.txt · contact published

SECURITY

Frontapp Trust Center

SOC 2 Type II, ISO 27001, GDPR

SECURITY

Scopes 1

OAuth scopes governing access to this provider's APIs.

Frontapp Scopes

57 scopes · authorizationCode

57 scopes

SCOPES

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Frontapp Agentic Access

258 operations · 134 acting

258 operations · 134 acting

AGENTIC

Resources

Get Started 3

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 4

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 10

Pagination, idempotency, versioning, errors, and events

Scroll for all 10

Build 4

SDKs, sample code, and the tooling you integrate with

Access & Security 8

Authentication, authorization, and security posture

Scroll for all 8

Operate 5

Status, limits, changes, and where to get help

Commercial 4

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 3

Properties that don't map to a standard resource type

Source (apis.yml)

apis.yml Raw ↑
aid: frontapp
name: FrontApp
description: Front is a customer service and communication platform that combines the efficiency of a help desk with the familiarity
  of email, giving teams a shared inbox across email, SMS, chat, and social channels. The Front Core API is a REST API (base
  https://api2.frontapp.com) exposing 340+ endpoints across conversations, messages, drafts, comments, contacts, accounts,
  inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message templates, and signatures.
  It supports API-token and OAuth 2.0 authentication with 50+ granular scopes, cursor pagination, per-company rate limiting
  with standard headers, webhooks and application triggers for events, and an official hosted MCP server for AI agents. Front
  is a portfolio company of Battery Ventures.
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: paid
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Paid
  confidence: high
  source:
  - plans
  - authentication
  - scopes
  - rate-limits
  - security
  generated: '2026-11-02'
  method: derived
image: https://avatars.githubusercontent.com/frontapp
url: https://raw.githubusercontent.com/api-evangelist/frontapp/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- battery-ventures
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-09-16'
x-docs-platform: readme
x-docs-platform-confidence: high
x-docs-platform-checked: 2026-10-03
tags:
- Company
- Communications
- Customer Service
- Shared Inbox
- Email
- Messaging
- Collaboration
- Help Desk
tags_raw:
- Company
- Communication
- Customer Service
- Shared Inbox
- Email
- Messaging
- Collaboration
- Help Desk
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: CapabilityMap
  url: capabilities/frontapp-capability-edges.yml
  name: FrontApp Business Capability Map
- type: Plans
  url: plans/frontapp-plans-pricing.yml
- type: AgenticAccess
  url: agentic-access/frontapp-agentic-access.yml
- type: Spectral
  url: rules/frontapp-rules.yml
- type: JSONLD
  url: json-ld/frontapp-context.jsonld
- type: Vocabulary
  url: vocabulary/frontapp-vocabulary.yml
- type: DataModel
  url: data-model/frontapp-data-model.yml
- type: ErrorCatalog
  url: errors/frontapp-problem-types.yml
- type: Hosts
  url: hosts/frontapp-hosts.yml
- type: Vendors
  url: vendors/frontapp-vendors.yml
- type: Website
  url: https://frontapp.com
- type: DeveloperPortal
  url: https://dev.frontapp.com
- type: Documentation
  url: https://dev.frontapp.com/docs/welcome
- type: APIReference
  url: https://dev.frontapp.com/reference
- type: GettingStarted
  url: https://dev.frontapp.com/docs/core-api-getting-started
- type: HelpCenter
  url: https://help.front.com
- type: Support
  url: https://community.front.com
- type: Blog
  url: https://front.com/blog
- type: GitHubOrganization
  url: https://github.com/frontapp
- type: Pricing
  url: https://front.com/pricing
- type: Login
  url: https://app.frontapp.com
- type: TermsOfService
  url: https://front.com/legal/terms-of-service
- type: PrivacyPolicy
  url: https://front.com/legal/privacy-policy
- type: Postman
  url: https://www.postman.com/frontapp
- type: StatusPage
  url: https://status.frontapp.com
- type: LLMsTxt
  url: llms/frontapp-llms.txt
- type: WellKnown
  url: well-known/frontapp-well-known.yml
- type: SecurityTxt
  url: well-known/frontapp-security.txt
- type: MCPServer
  url: https://mcp.frontapp.com/mcp
  name: MCP Server
  description: Front's official hosted MCP server (open beta) exposes conversations, messages, comments, tags, contacts, accounts,
    and organization tools to MCP clients over Streamable HTTP with OAuth 2.1 + PKCE; agents inherit the authorizing teammate's
    permissions.
- type: Authentication
  url: authentication/frontapp-authentication.yml
- type: OAuthScopes
  url: scopes/frontapp-scopes.yml
- type: Conventions
  url: conventions/frontapp-conventions.yml
- type: Lifecycle
  url: lifecycle/frontapp-lifecycle.yml
- type: ChangeLog
  url: changelog/frontapp-changelog.yml
- type: RateLimits
  url: rate-limits/frontapp-rate-limits.yml
- type: Webhooks
  url: asyncapi/frontapp-webhooks.yml
- type: Packages
  url: packages/frontapp-packages.yml
- type: SDKs
  url: packages/frontapp-packages.yml
- type: Components
  url: components/frontapp-components.yml
- type: Conformance
  url: conformance/frontapp-conformance.yml
- type: DomainSecurity
  url: security/frontapp-domain-security.yml
- type: VulnerabilityDisclosure
  url: security/frontapp-vulnerability-disclosure.yml
- type: Security
  url: https://front.com/security
- type: TrustCenter
  url: security/frontapp-trust-center.yml
- type: Compliance
  url: https://trust.front.com/
apis:
- aid: frontapp:frontapp-core-api
  name: Front Core API
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Conversations
  - Message
  - Contacts
  - Inboxes
  - Communications
  tags_raw:
  - Conversations
  - Messages
  - Contacts
  - Inboxes
  - Communication
  description: The Front Core API is a REST API over Front's shared-inbox platform. It exposes conversations, messages, drafts,
    comments, contacts, accounts, inboxes, channels, tags, teammates, teams, knowledge bases, shifts, analytics, links, message
    templates, and signatures, with API-token and OAuth 2.0 authentication, cursor pagination, and webhooks for events.
  properties:
  - url: https://dev.frontapp.com
    type: DeveloperPortal
  - url: https://dev.frontapp.com/docs/welcome
    type: Documentation
  - url: https://dev.frontapp.com/reference
    type: APIReference
  - url: https://dev.frontapp.com/docs/core-api-getting-started
    type: GettingStarted
  - url: https://dev.frontapp.com/docs/authentication
    type: Authentication
  - url: https://dev.frontapp.com/docs/webhooks-1
    type: Webhooks
- aid: frontapp:frontapp-accounts-api
  name: FrontApp Accounts API
  description: The Accounts API from FrontApp — 3 operation(s) for accounts.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Account
  tags_raw:
  - Accounts
  properties:
  - type: OpenAPI
    url: openapi/frontapp-accounts-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-analytics-api
  name: FrontApp Analytics API
  description: The Analytics API from FrontApp — 4 operation(s) for analytics.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Analytics
  properties:
  - type: OpenAPI
    url: openapi/frontapp-analytics-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-application-message-templates-api
  name: FrontApp Application Message Templates API
  description: The Application Message Templates API from FrontApp — 2 operation(s) for application message templates.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Application Message Templates
  properties:
  - type: OpenAPI
    url: openapi/frontapp-application-message-templates-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-applications-api
  name: FrontApp Applications API
  description: The Applications API from FrontApp — 1 operation(s) for applications.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Application
  tags_raw:
  - Applications
  properties:
  - type: OpenAPI
    url: openapi/frontapp-applications-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-attachments-api
  name: FrontApp Attachments API
  description: The Attachments API from FrontApp — 4 operation(s) for attachments.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Attachments
  properties:
  - type: OpenAPI
    url: openapi/frontapp-attachments-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-calls-api
  name: FrontApp Calls API
  description: The Calls API from FrontApp — 5 operation(s) for calls.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/frontapp-calls-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-channels-api
  name: FrontApp Channels API
  description: The Channels API from FrontApp — 6 operation(s) for channels.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Channels
  properties:
  - type: OpenAPI
    url: openapi/frontapp-channels-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-comments-api
  name: FrontApp Comments API
  description: The Comments API from FrontApp — 4 operation(s) for comments.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Comments
  properties:
  - type: OpenAPI
    url: openapi/frontapp-comments-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-contact-groups-api
  name: FrontApp Contact Groups API
  description: The Contact Groups API from FrontApp — 5 operation(s) for contact groups.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Contact Groups
  properties:
  - type: OpenAPI
    url: openapi/frontapp-contact-groups-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-contact-handles-api
  name: FrontApp Contact Handles API
  description: The Contact Handles API from FrontApp — 1 operation(s) for contact handles.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Contact Handles
  properties:
  - type: OpenAPI
    url: openapi/frontapp-contact-handles-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-contact-lists-api
  name: FrontApp Contact Lists API
  description: The Contact Lists API from FrontApp — 5 operation(s) for contact lists.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Contact Lists
  properties:
  - type: OpenAPI
    url: openapi/frontapp-contact-lists-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-contact-notes-api
  name: FrontApp Contact Notes API
  description: The Contact Notes API from FrontApp — 1 operation(s) for contact notes.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Contact Notes
  properties:
  - type: OpenAPI
    url: openapi/frontapp-contact-notes-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-contacts-api
  name: FrontApp Contacts API
  description: The Contacts API from FrontApp — 6 operation(s) for contacts.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/frontapp-contacts-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-conversations-api
  name: FrontApp Conversations API
  description: The Conversations API from FrontApp — 12 operation(s) for conversations.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Conversations
  properties:
  - type: OpenAPI
    url: openapi/frontapp-conversations-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-custom-fields-api
  name: FrontApp Custom Fields API
  description: The Custom Fields API from FrontApp — 7 operation(s) for custom fields.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Custom Fields
  properties:
  - type: OpenAPI
    url: openapi/frontapp-custom-fields-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-drafts-api
  name: FrontApp Drafts API
  description: The Drafts API from FrontApp — 4 operation(s) for drafts.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Drafts
  properties:
  - type: OpenAPI
    url: openapi/frontapp-drafts-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-events-api
  name: FrontApp Events API
  description: The Events API from FrontApp — 2 operation(s) for events.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Event
  tags_raw:
  - Events
  properties:
  - type: OpenAPI
    url: openapi/frontapp-events-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-inboxes-api
  name: FrontApp Inboxes API
  description: The Inboxes API from FrontApp — 7 operation(s) for inboxes.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Inboxes
  properties:
  - type: OpenAPI
    url: openapi/frontapp-inboxes-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-knowledge-base-articles-api
  name: FrontApp Knowledge Base Articles API
  description: The Knowledge Base Articles API from FrontApp — 6 operation(s) for knowledge base articles.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Knowledge Base Articles
  properties:
  - type: OpenAPI
    url: openapi/frontapp-knowledge-base-articles-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-knowledge-base-categories-api
  name: FrontApp Knowledge Base Categories API
  description: The Knowledge Base Categories API from FrontApp — 4 operation(s) for knowledge base categories.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Knowledge Base Categories
  properties:
  - type: OpenAPI
    url: openapi/frontapp-knowledge-base-categories-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-import-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-outbound-reply-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-channel-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-draft-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-conversation-schema.json
- aid: frontapp:frontapp-knowledge-bases-api
  name: FrontApp Knowledge Bases API
  description: The Knowledge Bases API from FrontApp — 8 operation(s) for knowledge bases.
  humanURL: https://dev.frontapp.com/reference/introduction
  baseURL: https://api2.frontapp.com
  tags:
  - Knowledge Bases
  properties:
  - type: OpenAPI
    url: openapi/frontapp-knowledge-bases-api-openapi.yml
  - type: JSONSchema
    url: json-schema/frontapp-outbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-inbound-message-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-edit-blob-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-create-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-update-call-schema.json
  - type: JSONSchema
    url: json-schema/frontapp-application-message-template-schema.json


# --- truncated at 32 KB (51 KB total) ---
# Full source: https://artifacts.apis.io/frontapp/apis.yml

FrontApp API — frequently asked questions

Does FrontApp have an API?

Yes. APIs.io lists 37 APIs from FrontApp, including Front Core API, FrontApp Accounts API and FrontApp Analytics API, and 34 more.

Is there an OpenAPI specification for the FrontApp API?

Yes. APIs.io indexes 36 OpenAPI specifications for FrontApp, each linked for download from this page.

How do I authenticate with the FrontApp API?

FrontApp documents its authentication (http/oauth2 · 3 schemes). The details are profiled on APIs.io as Frontapp Authentication.

How much does the FrontApp API cost?

APIs.io lists 7 pricing plans for FrontApp, with each plan's price, limits and inclusions under Pricing Plans on this page.

Does FrontApp have an MCP server?

Yes. APIs.io lists 1 MCP server for FrontApp: Front's official hosted MCP server (open beta) exposes conversations, messages, comments, tags, contacts, accounts, and organization tools to MCP clients over Streamable HTTP with OAuth 2.1 + PKCE; ag

Is the FrontApp API ready for AI agents?

FrontApp has a Kin Score of 69.7 out of 100 (exemplar) and an Agent Readiness score of 46.5 (agent-ready), scored by API Evangelist on 2026-11-02.

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