FrontApp · Schema

OutboundReplyMessage

CompanyCommunicationsCustomer ServiceShared InboxEmailMessagingCollaborationHelp Desk

Properties

Name	Type	Description
to	array	List of the recipient handles who will receive this message
cc	array	List of the recipient handles who will receive a copy of this message
bcc	array	List of the recipient handles who will receive a copy of this message
sender_name	string	Name used for the sender info of the message
subject	string	Subject of the message for email message
author_id	string	ID of the teammate on behalf of whom the answer is sent
channel_id	string	Channel ID the message is sent from
body	string	Body of the message
text	string	Text version of the body for email messages
quote_body	string	Body for the quote that the message is referencing. Only available on email channels.
options	object
attachments	array	Binary data of attached files. Must use `Content-Type: multipart/form-data` if specified. See [example](https://gist.github.com/hdornier/e04d04921032e98271f46ff8a539a4cb) or read more about [Attachmen
signature_id	string	ID of the signature to attach to this draft. Only supported for email channels; using this on other channel types returns a 403 forbidden error. If null, no signature is attached.
should_add_default_signature	boolean	Whether or not Front should try to resolve a signature for the message. Only applies to email channels and is ignored if signature_id is included or if author_id is omitted. Default false;

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/frontapp/main/json-schema/frontapp-outbound-reply-message-schema.json",
  "title": "OutboundReplyMessage",
  "x-generated": "2026-10-14",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/frontapp-core-api-openapi.yml#/components/schemas/OutboundReplyMessage",
  "required": [
    "body"
  ],
  "properties": {
    "to": {
      "type": "array",
      "description": "List of the recipient handles who will receive this message",
      "items": {
        "type": "string"
      }
    },
    "cc": {
      "type": "array",
      "description": "List of the recipient handles who will receive a copy of this message",
      "items": {
        "type": "string"
      }
    },
    "bcc": {
      "type": "array",
      "description": "List of the recipient handles who will receive a copy of this message",
      "items": {
        "type": "string"
      }
    },
    "sender_name": {
      "type": "string",
      "description": "Name used for the sender info of the message"
    },
    "subject": {
      "type": "string",
      "description": "Subject of the message for email message"
    },
    "author_id": {
      "type": "string",
      "description": "ID of the teammate on behalf of whom the answer is sent"
    },
    "channel_id": {
      "type": "string",
      "description": "Channel ID the message is sent from"
    },
    "body": {
      "type": "string",
      "description": "Body of the message"
    },
    "text": {
      "type": "string",
      "description": "Text version of the body for email messages"
    },
    "quote_body": {
      "type": "string",
      "description": "Body for the quote that the message is referencing. Only available on email channels."
    },
    "options": {
      "type": "object",
      "properties": {
        "tag_ids": {
          "type": "array",
          "description": "List of tag IDs to add to the conversation",
          "items": {
            "type": "string"
          }
        },
        "archive": {
          "type": "boolean",
          "default": true,
          "description": "Archive the conversation right when sending the message. `true` by default"
        }
      }
    },
    "attachments": {
      "description": "Binary data of attached files. Must use `Content-Type: multipart/form-data` if specified. See [example](https://gist.github.com/hdornier/e04d04921032e98271f46ff8a539a4cb) or read more about [Attachments](https://dev.frontapp.com/docs/attachments-1).  Max 25 MB.",
      "type": "array",
      "items": {
        "type": "string",
        "format": "binary"
      }
    },
    "signature_id": {
      "type": "string",
      "description": "ID of the signature to attach to this draft. Only supported for email channels; using this on other channel types returns a 403 forbidden error. If null, no signature is attached."
    },
    "should_add_default_signature": {
      "type": "boolean",
      "description": "Whether or not Front should try to resolve a signature for the message. Only applies to email channels and is ignored if signature_id is included or if author_id is omitted. Default false;"
    }
  }
}

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