FrontApp · Schema

CreateChannel

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Properties

Name Type Description
name string Name of the channel
settings object Settings of the channel
type string Type of the channel
send_as string Sending address of your channel. Required for SMTP and Twilio channels.
application_uid string The UID of a developer app that defines a channel. When provided, an application channel bound to that app is created (the channel `type` must be "custom").
credentials object Credentials used to authenticate requests to the application's service. Only used with `application_uid`, and its shape depends on the application server's authentication type: - `none`: omit. - `api_
View JSON Schema on GitHub

JSON Schema

frontapp-create-channel-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/frontapp/main/json-schema/frontapp-create-channel-schema.json",
  "title": "CreateChannel",
  "x-generated": "2026-10-14",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/frontapp-core-api-openapi.yml#/components/schemas/CreateChannel",
  "required": [
    "type"
  ],
  "properties": {
    "name": {
      "type": "string",
      "description": "Name of the channel"
    },
    "settings": {
      "type": "object",
      "description": "Settings of the channel",
      "properties": {
        "undo_send_time": {
          "type": "integer",
          "description": "The time (measured in seconds) that users have to undo a send operation in the channel.",
          "enum": [
            0,
            5,
            10,
            15,
            30,
            60
          ]
        },
        "all_teammates_can_reply": {
          "type": "boolean",
          "description": "Whether teammates without inbox access can reply on this channel. Only allowed for shared channels."
        },
        "webhook_url": {
          "type": "string",
          "description": "The webhook URL outbound messages should be sent to. Only allowed for \"custom\" type channels."
        },
        "sid": {
          "type": "string",
          "description": "The SID of the Twilio channel. Only allowed for \"twilio\" type channels."
        },
        "auth_token": {
          "type": "string",
          "description": "The auth token for the Twilio account. Only allowed for \"twilio\" type channels."
        }
      }
    },
    "type": {
      "type": "string",
      "description": "Type of the channel",
      "enum": [
        "custom",
        "smtp",
        "twilio"
      ]
    },
    "send_as": {
      "type": "string",
      "description": "Sending address of your channel. Required for SMTP and Twilio channels."
    },
    "application_uid": {
      "type": "string",
      "description": "The UID of a developer app that defines a channel. When provided, an application\nchannel bound to that app is created (the channel `type` must be \"custom\").\n"
    },
    "credentials": {
      "type": "object",
      "description": "Credentials used to authenticate requests to the application's service. Only used with\n`application_uid`, and its shape depends on the application server's authentication type:\n  - `none`: omit.\n  - `api_key`: `{ \"api_key\": string }`.\n  - `basic`: `{ \"username\": string, \"password\": string }`.\n  - `bearer`: `{ \"access_token\": string }`.\n  - OAuth2 `client_credentials`: `{ \"client_id\": string, \"client_secret\": string }`\n  - OAuth2 `password`: `{ \"username\": string, \"password\": string }`\n  - OAuth2 `authorization_code`: omit. The channel is created unauthenticated and the OAuth\n    flow must be completed interactively afterwards.\n"
    }
  }
}

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