FrontApp · Schema
CreateChannel
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Properties
| Name | Type | Description |
|---|---|---|
| name | string | Name of the channel |
| settings | object | Settings of the channel |
| type | string | Type of the channel |
| send_as | string | Sending address of your channel. Required for SMTP and Twilio channels. |
| application_uid | string | The UID of a developer app that defines a channel. When provided, an application channel bound to that app is created (the channel `type` must be "custom"). |
| credentials | object | Credentials used to authenticate requests to the application's service. Only used with `application_uid`, and its shape depends on the application server's authentication type: - `none`: omit. - `api_ |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/frontapp/main/json-schema/frontapp-create-channel-schema.json",
"title": "CreateChannel",
"x-generated": "2026-10-14",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/frontapp-core-api-openapi.yml#/components/schemas/CreateChannel",
"required": [
"type"
],
"properties": {
"name": {
"type": "string",
"description": "Name of the channel"
},
"settings": {
"type": "object",
"description": "Settings of the channel",
"properties": {
"undo_send_time": {
"type": "integer",
"description": "The time (measured in seconds) that users have to undo a send operation in the channel.",
"enum": [
0,
5,
10,
15,
30,
60
]
},
"all_teammates_can_reply": {
"type": "boolean",
"description": "Whether teammates without inbox access can reply on this channel. Only allowed for shared channels."
},
"webhook_url": {
"type": "string",
"description": "The webhook URL outbound messages should be sent to. Only allowed for \"custom\" type channels."
},
"sid": {
"type": "string",
"description": "The SID of the Twilio channel. Only allowed for \"twilio\" type channels."
},
"auth_token": {
"type": "string",
"description": "The auth token for the Twilio account. Only allowed for \"twilio\" type channels."
}
}
},
"type": {
"type": "string",
"description": "Type of the channel",
"enum": [
"custom",
"smtp",
"twilio"
]
},
"send_as": {
"type": "string",
"description": "Sending address of your channel. Required for SMTP and Twilio channels."
},
"application_uid": {
"type": "string",
"description": "The UID of a developer app that defines a channel. When provided, an application\nchannel bound to that app is created (the channel `type` must be \"custom\").\n"
},
"credentials": {
"type": "object",
"description": "Credentials used to authenticate requests to the application's service. Only used with\n`application_uid`, and its shape depends on the application server's authentication type:\n - `none`: omit.\n - `api_key`: `{ \"api_key\": string }`.\n - `basic`: `{ \"username\": string, \"password\": string }`.\n - `bearer`: `{ \"access_token\": string }`.\n - OAuth2 `client_credentials`: `{ \"client_id\": string, \"client_secret\": string }`\n - OAuth2 `password`: `{ \"username\": string, \"password\": string }`\n - OAuth2 `authorization_code`: omit. The channel is created unauthenticated and the OAuth\n flow must be completed interactively afterwards.\n"
}
}
}
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