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OpenAPI Specification

openapi: 3.2.0
info:
  version: 1.0.0
  title: Core Contact Notes API
  contact:
    name: Front Platform
    url: https://community.front.com
servers:
- url: https://api2.frontapp.com
security:
- http: []
tags:
- name: Contact Notes
paths:
  /contacts/{contact_id}/notes:
    get:
      summary: List notes
      operationId: list-notes
      description: 'List the notes added to a contact.


        Required scope: `contacts:read`'
      tags:
      - Contact Notes
      parameters:
      - in: path
        name: contact_id
        required: true
        description: The contact ID. Alternatively, you can supply the contact's source and handle as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: crd_123
      responses:
        '202':
          $ref: '#/components/responses/listOfContactNotes'
      x-required-scopes:
      - contacts:read
    post:
      summary: Add note
      operationId: add-note
      description: 'Create a new note on a contact.


        Required scope: `contacts:write`'
      tags:
      - Contact Notes
      parameters:
      - in: path
        name: contact_id
        required: true
        description: The contact ID. Alternatively, you can supply the contact's source and handle as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: crd_123
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateContactNote'
      responses:
        '201':
          $ref: '#/components/responses/contactNote'
      x-required-scopes:
      - contacts:write
components:
  responses:
    listOfContactNotes:
      description: Array of contact notes
      content:
        application/json:
          schema:
            type: object
            properties:
              _links:
                type: object
                properties:
                  self:
                    type: string
                    description: Link to resource
                    example: https://yourCompany.api.frontapp.com/contacts/crd_2okzojy/notes
              _results:
                type: array
                items:
                  $ref: '#/components/schemas/ContactNoteResponses'
    contactNote:
      description: A contact note
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ContactNoteResponses'
  schemas:
    CustomFieldParameter:
      type: object
      description: An object whose key is the `name` property defined for the custom field in the Front UI. The value of the key must use the same `type` specified for the custom field, as described in https://dev.frontapp.com/reference/custom-fields
      example:
        city: London, UK
        isVIP: true
        renewal_date: 1525417200
        sla_time: 90
        owner: leela@planet-express.com
        replyTo: inb_55c8c149
        Job Title: firefighter
    ContactNoteResponses:
      type: object
      required:
      - _links
      - author
      - body
      - is_private
      properties:
        _links:
          type: object
          properties:
            related:
              type: object
              properties:
                author:
                  type: string
                  description: Link to the teammate who wrote the note
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
                owner:
                  type:
                  - string
                  - 'null'
                  description: Link to the owner of the note
                  example: https://yourCompany.api.frontapp.com/teammates/tea_e35u
        author:
          $ref: '#/components/schemas/TeammateResponse'
          description: Teammate who wrote the note
          example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
        body:
          type: string
          description: Content of the note
          example: Mrs. Allen is our most important client … because every client is our most important client.
        created_at:
          type: number
          description: The timestamp when the note was created
          example: 1701806790.536
    CreateContactNote:
      type: object
      required:
      - author_id
      - body
      properties:
        author_id:
          type: string
          description: ID of teammate creating the note
        body:
          type: string
          description: Content of the note
    TeammateResponse:
      type: object
      description: A teammate is a user in Front.
      required:
      - _links
      - id
      - email
      - username
      - first_name
      - last_name
      - license_type
      - is_admin
      - is_available
      - is_blocked
      - type
      - custom_fields
      properties:
        _links:
          type: object
          properties:
            self:
              type: string
              description: Link to resource
              example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
            related:
              type: object
              properties:
                inboxes:
                  type: string
                  description: Link to teammate's inboxes
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a/inboxes
                conversations:
                  type: string
                  description: Link to teammate's conversations
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a/conversations
                botSource:
                  type: string
                  description: Link to the source resource of the bot (e.g. rule)
                  example: https://yourCompany.api.frontapp.com/rules/rul_6r55a
        id:
          type: string
          description: Unique identifier of the teammate
          example: tea_6r55a
        email:
          type: string
          description: Email address of the teammate
          example: michael.scott@dundermifflin.com
        username:
          type: string
          description: Username of the teammate (used for "@" mentions)
          example: PrisonMike
        first_name:
          type: string
          description: First name of the teammate
          example: Michael
        last_name:
          type: string
          description: Last name of the teammate
          example: Scott
        is_admin:
          type: boolean
          description: Whether or not the teammate is an admin in your company
          example: true
        is_available:
          type: boolean
          description: Whether or not the teammate is available
          example: false
        is_blocked:
          type: boolean
          description: Whether or not the teammate account has been blocked
          example: false
        type:
          type: string
          description: "Type of the teammate, normal teammates are denoted as \"user\", while visitors are denoted as \"visitor\".\nBot users are denoted by their parent resource type.\nThe following bot types are available:\n  * ai: acting on behalf of an AI\n  * api: acting on behalf of OAuth clients\n  * application: acting on behalf of an Application\n  * bulk_reply: acting on behalf of a Bulk Reply\n  * csat: used for authoring CSAT response comments\n  * integration: acting on behalf of an Integration\n  * macro: acting on behalf of a Macro, author of comments and drafts\n  * rule: acting on behalf of a Rule, author of comments and drafts\n  * smart_csat: acting on behalf of a Smart CSAT\n"
          enum:
          - user
          - visitor
          - ai
          - api
          - application
          - bulk_reply
          - csat
          - integration
          - macro
          - rule
          - smart_csat
        custom_fields:
          description: Custom fields for this teammate
          $ref: '#/components/schemas/CustomFieldParameter'
  securitySchemes:
    http:
      type: http
      scheme: bearer
      bearerFormat: JWT
x-api-id: front
x-explorer-enabled: false
x-proxy-enabled: true
x-samples-enabled: true
x-provenance:
  method: searched
  source: https://dev.frontapp.com/reference
  harvested: '2026-10-14'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
  - https://dev.frontapp.com/reference/add-comment-reply.md
  - https://dev.frontapp.com/reference/add-comment.md
  - https://dev.frontapp.com/reference/add-company-teammate-group-team-inboxes.md
  - https://dev.frontapp.com/reference/add-company-teammate-group-teammates.md
  - https://dev.frontapp.com/reference/add-company-teammate-group-teams.md
  - https://dev.frontapp.com/reference/add-contact-handle.md
  - https://dev.frontapp.com/reference/add-contact-to-account.md
  - https://dev.frontapp.com/reference/add-contacts-to-contact-list.md
  - https://dev.frontapp.com/reference/add-contacts-to-group.md
  - https://dev.frontapp.com/reference/add-conversation-followers.md
  - https://dev.frontapp.com/reference/add-conversation-link.md
  - https://dev.frontapp.com/reference/add-conversation-tag.md
  - https://dev.frontapp.com/reference/add-inbox-access.md
  - https://dev.frontapp.com/reference/add-note.md
  - https://dev.frontapp.com/reference/add-teammates-to-shift.md
  - https://dev.frontapp.com/reference/add-teammates-to-team.md
  - https://dev.frontapp.com/reference/add-view-teammates.md
  - https://dev.frontapp.com/reference/api-token-details.md
  - https://dev.frontapp.com/reference/create-a-channel.md
  - https://dev.frontapp.com/reference/create-a-knowledge-base.md
  - https://dev.frontapp.com/reference/create-account.md
  - https://dev.frontapp.com/reference/create-analytics-export.md
  - https://dev.frontapp.com/reference/create-analytics-report.md
  - https://dev.frontapp.com/reference/create-article-in-a-knowledge-base-in-default-locale.md
  - https://dev.frontapp.com/reference/create-article-in-a-knowledge-base-in-specified-locale.md
  - https://dev.frontapp.com/reference/create-child-folder.md
  - https://dev.frontapp.com/reference/create-child-tag.md
  - https://dev.frontapp.com/reference/create-child-template.md
  - https://dev.frontapp.com/reference/create-company-tag.md
  - https://dev.frontapp.com/reference/create-company-teammate-group.md
  - https://dev.frontapp.com/reference/create-contact-list.md
  - https://dev.frontapp.com/reference/create-contact.md
  - https://dev.frontapp.com/reference/create-conversation.md
  - https://dev.frontapp.com/reference/create-draft-reply.md
  - https://dev.frontapp.com/reference/create-draft.md
  - https://dev.frontapp.com/reference/create-folder.md
  - https://dev.frontapp.com/reference/create-group.md
  - https://dev.frontapp.com/reference/create-inbox.md
  - https://dev.frontapp.com/reference/create-knowledge-base-category-in-default-locale.md
  - https://dev.frontapp.com/reference/create-knowledge-base-category-in-specified-locale.md
  - https://dev.frontapp.com/reference/create-link.md
  - https://dev.frontapp.com/reference/create-linked-conversations.md
  - https://dev.frontapp.com/reference/create-message-reply.md
  - https://dev.frontapp.com/reference/create-message-template.md
  - https://dev.frontapp.com/reference/create-message.md
  - https://dev.frontapp.com/reference/create-shift.md
  - https://dev.frontapp.com/reference/create-tag.md
  - https://dev.frontapp.com/reference/create-team-contact-list.md
  - https://dev.frontapp.com/reference/create-team-contact.md
  - https://dev.frontapp.com/reference/create-team-folder.md
  - https://dev.frontapp.com/reference/create-team-group.md
  - https://dev.frontapp.com/reference/create-team-inbox.md
  - https://dev.frontapp.com/reference/create-team-message-template.md
  - https://dev.frontapp.com/reference/create-team-shift.md
  - https://dev.frontapp.com/reference/create-team-signature.md
  - https://dev.frontapp.com/reference/create-team-tag.md
  - https://dev.frontapp.com/reference/create-team-view.md
  - https://dev.frontapp.com/reference/create-teammate-contact-list.md
  - https://dev.frontapp.com/reference/create-teammate-contact.md
  - https://dev.frontapp.com/reference/create-teammate-folder.md
  - https://dev.frontapp.com/reference/create-teammate-group.md
  - https://dev.frontapp.com/reference/create-teammate-message-template.md
  - https://dev.frontapp.com/reference/create-teammate-private-inbox.md
  - https://dev.frontapp.com/reference/create-teammate-signature.md
  - https://dev.frontapp.com/reference/create-teammate-tag.md
  - https://dev.frontapp.com/reference/create-time-off.md
  - https://dev.frontapp.com/reference/delete-a-contact.md
  - https://dev.frontapp.com/reference/delete-a-knowledge-base-category.md
  - https://dev.frontapp.com/reference/delete-an-account.md
  - https://dev.frontapp.com/reference/delete-an-article.md
  - https://dev.frontapp.com/reference/delete-company-teammate-group.md
  - https://dev.frontapp.com/reference/delete-contact-handle.md
  - https://dev.frontapp.com/reference/delete-contact-list.md
  - https://dev.frontapp.com/reference/delete-conversation-followers.md
  - https://dev.frontapp.com/reference/delete-conversation.md
  - https://dev.frontapp.com/reference/delete-draft.md
  - https://dev.frontapp.com/reference/delete-folder.md
  - https://dev.frontapp.com/reference/delete-group.md
  - https://dev.frontapp.com/reference/delete-message-template.md
  - https://dev.frontapp.com/reference/delete-signature.md
  - https://dev.frontapp.com/reference/delete-tag.md
  - https://dev.frontapp.com/reference/delete-time-off.md
  - https://dev.frontapp.com/reference/download-attachment-for-a-comment.md
  - https://dev.frontapp.com/reference/download-attachment-for-a-message-template.md
  - https://dev.frontapp.com/reference/download-attachment-for-a-message.md
  - https://dev.frontapp.com/reference/download-attachment-from-an-article.md
  - https://dev.frontapp.com/reference/download-attachment.md
  - https://dev.frontapp.com/reference/edit-draft.md
  - https://dev.frontapp.com/reference/fetch-an-account.md
  - https://dev.frontapp.com/reference/get-a-knowledge-base-article.md
  - https://dev.frontapp.com/reference/get-a-knowledge-base-category.md
  - https://dev.frontapp.com/reference/get-a-knowledge-base-with-content-in-default-locale.md
  - https://dev.frontapp.com/reference/get-a-knowledge-base-with-content-in-specified-locale.md
  - https://dev.frontapp.com/reference/get-a-knowledge-base.md
  - https://dev.frontapp.com/reference/get-analytics-export.md
  - https://dev.frontapp.com/reference/get-analytics-report.md
  - https://dev.frontapp.com/reference/get-channel.md
  - https://dev.frontapp.com/reference/get-child-folders.md
  - https://dev.frontapp.com/reference/get-child-templates.md
  - https://dev.frontapp.com/reference/get-comment.md
  - https://dev.frontapp.com/reference/get-company-teammate-group.md
  - https://dev.frontapp.com/reference/get-contact.md
  - https://dev.frontapp.com/reference/get-conversation-by-id.md
  - https://dev.frontapp.com/reference/get-event.md
  - https://dev.frontapp.com/reference/get-folder.md
  - https://dev.frontapp.com/reference/get-inbox.md
  - https://dev.frontapp.com/reference/get-knowledge-base-article-with-content-in-default-locale.md
  - https://dev.frontapp.com/reference/get-knowledge-base-article-with-content-in-specified-locale.md
  - https://dev.frontapp.com/reference/get-knowledge-base-category-content-in-default-locale.md
  - https://dev.frontapp.com/reference/get-knowledge-base-category-with-content-in-specified-locale.md
  - https://dev.frontapp.com/reference/get-link.md
  - https://dev.frontapp.com/reference/get-message-seen-status.md
  - https://dev.frontapp.com/reference/get-message-template.md
  - https://dev.frontapp.com/reference/get-message.md
  - https://dev.frontapp.com/reference/get-rule.md
  - https://dev.frontapp.com/reference/get-shift.md
  - https://dev.frontapp.com/reference/get-signatures.md
  - https://dev.frontapp.com/reference/get-tag.md
  - https://dev.frontapp.com/reference/get-team.md
  - https://dev.frontapp.com/reference/get-teammate.md
  - https://dev.frontapp.com/reference/get-ticket-status-by-id.md
  - https://dev.frontapp.com/reference/get-time-off.md
  - https://dev.frontapp.com/reference/get-view.md
  - https://dev.frontapp.com/reference/import-inbox-message.md
  - https://dev.frontapp.com/reference/list-account-contacts.md
  - https://dev.frontapp.com/reference/list-account-custom-fields.md
  - https://dev.frontapp.com/reference/list-accounts.md
  - https://dev.frontapp.com/reference/list-all-company-rules.md
  - https://dev.frontapp.com/reference/list-articles-in-a-category.md
  - https://dev.frontapp.com/reference/list-articles-in-a-knowledge-base.md
  - https://dev.frontapp.com/reference/list-assigned-conversations.md
  - https://dev.frontapp.com/reference/list-categories-in-a-knowledge-base.md
  - https://dev.frontapp.com/reference/list-channels.md
  - https://dev.frontapp.com/reference/list-comment-mentions.md
  - https://dev.frontapp.com/reference/list-company-tags.md
  - https://dev.frontapp.com/reference/list-company-teammate-group-team-inboxes.md
  - https://dev.frontapp.com/reference/list-company-teammate-group-teammates.md
  - https://dev.frontapp.com/reference/list-company-teammate-group-teams.md
  - https://dev.frontapp.com/reference/list-company-teammate-groups.md
  - https://dev.frontapp.com/reference/list-company-ticket-statuses.md
  - https://dev.frontapp.com/reference/list-contact-conversations.md
  - https://dev.frontapp.com/reference/list-contact-custom-fields.md
  - https://dev.frontapp.com/reference/list-contact-lists.md
  - https://dev.frontapp.com/reference/list-contacts-in-contact-list.md
  - https://dev.frontapp.com/reference/list-contacts-in-group.md
  - https://dev.frontapp.com/reference/list-contacts.md
  - https://dev.frontapp.com/reference/list-conversation-comments.md
  - https://dev.frontapp.com/reference/list-conversation-custom-fields.md
  - https://dev.frontapp.com/reference/list-conversation-drafts.md
  - https://dev.frontapp.com/reference/list-conversation-events.md
  - https://dev.frontapp.com/reference/list-conversation-followers.md
  - https://dev.frontapp.com/reference/list-conversation-inboxes.md
  - https://dev.frontapp.com/reference/list-conversation-messages.md
  - https://dev.frontapp.com/reference/list-conversations.md
  - https://dev.frontapp.com/reference/list-custom-fields.md
  - https://dev.frontapp.com/reference/list-events.md
  - https://dev.frontapp.com/reference/list-folders.md
  - https://dev.frontapp.com/reference/list-groups.md
  - https://dev.frontapp.com/reference/list-inbox-access.md
  - https://dev.frontapp.com/reference/list-inbox-channels.md
  - https://dev.frontapp.com/reference/list-inbox-conversations.md
  - https://dev.frontapp.com/reference/list-inbox-custom-fields.md
  - https://dev.frontapp.com/reference/list-inboxes.md
  - https://dev.frontapp.com/reference/list-knowledge-bases.md
  - https://dev.frontapp.com/reference/list-link-conversations.md
  - https://dev.frontapp.com/reference/list-link-custom-fields.md
  - https://dev.frontapp.com/reference/list-linked-conversations.md
  - https://dev.frontapp.com/reference/list-links.md
  - https://dev.frontapp.com/reference/list-message-templates.md
  - https://dev.frontapp.com/reference/list-notes.md
  - https://dev.frontapp.com/reference/list-rules.md
  - https://dev.frontapp.com/reference/list-shifts-teammates.md
  - https://dev.frontapp.com/reference/list-shifts.md
  - https://dev.frontapp.com/reference/list-tag-children.md
  - https://dev.frontapp.com/reference/list-tagged-conversations.md
  - https://dev.frontapp.com/reference/list-tags.md
  - https://dev.frontapp.com/reference/list-team-channels.md
  - https://dev.frontapp.com/reference/list-team-contact-lists.md
  - https://dev.frontapp.com/reference/list-team-contacts.md
  - https://dev.frontapp.com/reference/list-team-folders.md
  - https://dev.frontapp.com/reference/list-team-groups.md
  - https://dev.frontapp.com/reference/list-team-inboxes.md
  - https://dev.frontapp.com/reference/list-team-message-templates.md
  - https://dev.frontapp.com/reference/list-team-rules.md
  - https://dev.frontapp.com/reference/list-team-shifts.md
  - https://dev.frontapp.com/reference/list-team-signatures.md
  - https://dev.frontapp.com/reference/list-team-tags.md
  - https://dev.frontapp.com/reference/list-team-time-offs.md
  - https://dev.frontapp.com/reference/list-team-views.md
  - https://dev.frontapp.com/reference/list-teammate-channels.md
  - https://dev.frontapp.com/reference/list-teammate-contact-lists.md
  - https://dev.frontapp.com/reference/list-teammate-contacts.md
  - https://dev.frontapp.com/reference/list-teammate-custom-fields.md
  - https://dev.frontapp.com/reference/list-teammate-folders.md
  - https://dev.frontapp.com/reference/list-teammate-groups.md
  - https://dev.frontapp.com/reference/list-teammate-inboxes.md
  - https://dev.frontapp.com/reference/list-teammate-message-templates.md
  - https://dev.frontapp.com/reference/list-teammate-private-inboxes.md
  - https://dev.frontapp.com/reference/list-teammate-rules.md
  - https://dev.frontapp.com/reference/list-teammate-shifts.md
  - https://dev.frontapp.com/reference/list-teammate-signatures.md
  - https://dev.frontapp.com/reference/list-teammate-tags.md
  - https://dev.frontapp.com/reference/list-teammate-time-offs.md
  - https://dev.frontapp.com/reference/list-teammates.md
  - https://dev.frontapp.com/reference/list-teams.md
  - https://dev.frontapp.com/reference/list-views.md
  - https://dev.frontapp.com/reference/mark-message-seen.md
  - https://dev.frontapp.com/reference/merge-contacts.md
  - https://dev.frontapp.com/reference/receive-custom-messages.md
  - https://dev.frontapp.com/reference/remove-company-teammate-group-team-inboxes.md
  - https://dev.frontapp.com/reference/remove-company-teammate-group-teammates.md
  - https://dev.frontapp.com/reference/remove-company-teammate-group-teams.md
  - https://dev.frontapp.com/reference/remove-contact-from-account.md
  - https://dev.frontapp.com/reference/remove-contacts-from-contact-list.md
  - https://dev.frontapp.com/reference/remove-contacts-from-group.md
  - https://dev.frontapp.com/reference/remove-conversation-links.md
  - https://dev.frontapp.com/reference/remove-conversation-tag.md
  - https://dev.frontapp.com/reference/remove-teammates-from-shift.md
  - https://dev.frontapp.com/reference/remove-teammates-from-team.md
  - https://dev.frontapp.com/reference/removes-inbox-access.md
  - https://dev.frontapp.com/reference/search-conversations.md
  - https://dev.frontapp.com/reference/trigger-app-event.md
  - https://dev.frontapp.com/reference/update-a-company-teammate-group.md
  - https://dev.frontapp.com/reference/update-a-contact.md
  - https://dev.frontapp.com/reference/update-a-link.md
  - https://dev.frontapp.com/reference/update-a-tag.md
  - https://dev.frontapp.com/reference/update-account.md
  - https://dev.frontapp.com/reference/update-article-content-in-default-locale.md
  - https://dev.frontapp.com/reference/update-article-content-in-specified-locale.md
  - https://dev.frontapp.com/reference/update-channel.md
  - https://dev.frontapp.com/reference/update-comment.md
  - https://dev.frontapp.com/reference/update-conversation-assignee.md
  - https://dev.frontapp.com/reference/update-conversation-reminders.md
  - https://dev.frontapp.com/reference/update-conversation.md
  - https://dev.frontapp.com/reference/update-folder.md
  - https://dev.frontapp.com/reference/update-knowledge-base-category-in-default-locale.md
  - https://dev.frontapp.com/reference/update-knowledge-base-category-in-specified-locale.md
  - https://dev.frontapp.com/reference/update-knowledge-base-in-default-locale.md
  - https://dev.frontapp.com/reference/update-knowledge-base-in-specified-locale.md
  - https://dev.frontapp.com/reference/update-message-template.md
  - https://dev.frontapp.com/reference/update-shift.md
  - https://dev.frontapp.com/reference/update-signature.md
  - https://dev.frontapp.com/reference/update-teammate.md
  - https://dev.frontapp.com/reference/update-time-off.md
  - https://dev.frontapp.com/reference/update-view.md
  - https://dev.frontapp.com/reference/validate-channel.md
  merge:
    pages: 246
    deduped: 928
    conflicts_kept_first: 0