Kundo

Kundo provides a comprehensive AI‑enhanced customer service platform that combines ticketing, knowledge management, and self‑service tools into a single SaaS solution. Built for enterprises, Kundo leverages artificial intelligence to keep knowledge bases up‑to‑date, automatically suggest answers, and streamline multi‑channel support. The platform offers AI Forms, AI Chat, and a knowledge agent that learns from existing content, helping support teams respond faster and improve customer satisfaction across various industries.

Kundo is listed with 1 API on the APIs.io network. Tagged areas include Customer Service, Artificial Intelligence, Software-as-a-Service, Ticketing, and Knowledge Management.

Kundo’s developer surface includes engineering blog, support, documentation, and 13 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

11.6/100 emerging ▬ flat Agent 3/100 human only Heartbeat 65/100 alive Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

1 API

Customer Service Artificial Intelligence Software-as-a-Service Ticketing Knowledge Management Sweden

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 11.6/100 · emerging

Contract Quality 0.0 / 21

Developer Ergonomics 2.6 / 17

Access Clarity 0.0 / 17

Operational Transparency 2.3 / 11

Contract Governance 0.0 / 10

Discoverability 5.5 / 9

Regulatory Posture 1.6 / 15

Agent readiness — 3/100 · human only

Machine-Readable Contract 0 / 18

Agentic Access Contract 0 / 10

Documented Reversibility 0 / 6

MCP Server 0 / 12

Machine-Readable Auth 0 / 10

Idempotency 0 / 9

Stable Error Semantics 0 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 0 / 7

Typed Event Surface 0 / 6

Agent Skills 0 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Machine-Readable Contract +18 pts — api_specs includes an OpenAPI document
MCP Server +12 pts — deployment.mode + probe verdict on the mcp/ manifest, not the pointer; an unprobed slug falls back to authorship
Agentic Access Contract +10 pts — agentic_access artifact present (x-agentic-access), graded by author
Machine-Readable Auth +10 pts — a served openid-configuration/oauth-authorization-server carrying `issuer` (served), else the securitySchemes class in the provider OpenAPIs — bound (mutualTLS, DPoP, Signature) > negotiable (oauth2 authorizationCode/clientCredentials, openIdConnect) > bearer (http bearer, apiKey)
Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
Stable Error Semantics +8 pts — OpenAPI $refs a shared error schema across 4xx/5xx responses (verified), else common[].type includes ErrorCatalog / ErrorCodes / DeclineCodes

12 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Contract Quality scores 0.0 — up to +25.0 composite points
Access Clarity scores 0.0 — up to +20.0 composite points
Developer Ergonomics scores 15.5 — up to +16.9 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/kundo/apis.yml: open an issue on github.com/api-evangelist/kundo to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

APIs 1

Individual APIs this provider publishes, each with its own machine-readable definition.

Kundo API

Kundo provides a customer service platform with AI features; API details are not publicly documented.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Kundo Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Kundo Vulnerability Disclosure

no policy recorded

SECURITY

Resources

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

LLMsTxt

LLMsTxt

WellKnown

WellKnown

Build 3

SDKs, sample code, and the tooling you integrate with

SDKs

SDKs

Packages

Packages

GitHubOrganization

GitHubOrganization

Access & Security 4

Authentication, authorization, and security posture

Security

Security

SecurityTxt

SecurityTxt

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 2

Status, limits, changes, and where to get help

StatusPage

StatusPage

Support

Support

Company 2

The organization behind the API

Website

Website

Blog

Blog

Other 2

Properties that don't map to a standard resource type

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: kundo
name: Kundo
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  probe_state: unreadable
  source:
  - security
  generated: '2026-11-06'
  method: derived
image: https://www.kundo.se/hubfs/OpenGraph.png
description: Kundo provides a comprehensive AI‑enhanced customer service platform that combines ticketing, knowledge management,
  and self‑service tools into a single SaaS solution. Built for enterprises, Kundo leverages artificial intelligence to keep
  knowledge bases up‑to‑date, automatically suggest answers, and streamline multi‑channel support. The platform offers AI
  Forms, AI Chat, and a knowledge agent that learns from existing content, helping support teams respond faster and improve
  customer satisfaction across various industries.
url: https://raw.githubusercontent.com/api-evangelist/kundo/refs/heads/main/apis.yml
x-type: company
x-source: harvest:stockholm-trip
x-tier: profiled
x-tier-reason: enrichment pass 2026-10-15 (modular-v1; was harvest)
x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: No OpenAPI, AsyncAPI, GraphQL, or other machine‑readable contract is publicly available on the discovered hosts.
  evidence:
  - url: https://api.kundo.se/openapi.json
    status: 404
  - url: https://api.kundo.se/swagger.json
    status: 404
  checked: '2026-10-15'
specificationVersion: '0.20'
created: '2026-10-15'
modified: '2026-10-15'
tags:
- Customer Service
- Artificial Intelligence
- Software-as-a-Service
- Ticketing
- Knowledge Management
- Sweden
tags_raw:
- Customer Service
- AI
- SaaS
- Ticketing
- Knowledge Management
- Sweden
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Security
  url: security/kundo-vulnerability-disclosure.yml
- type: LLMsTxt
  url: llms/kundo-llms.txt
- type: SecurityTxt
  url: well-known/kundo-status-security.txt
- type: WellKnown
  url: well-known/kundo-well-known.yml
- type: Hosts
  url: hosts/kundo-hosts.yml
- type: Vendors
  url: vendors/kundo-vendors.yml
- type: SDKs
  url: packages/kundo-packages.yml
- type: Packages
  url: packages/kundo-packages.yml
- type: StatusPage
  url: https://status.kundo.se/
- type: GitHubOrganization
  url: https://github.com/kundo
- type: VulnerabilityDisclosure
  url: security/kundo-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/kundo-domain-security.yml
- type: Website
  url: https://www.kundo.se/
- type: Blog
  url: https://www.kundo.se/blogg
- type: Support
  url: https://www.kundo.se/kontakt
- type: Documentation
  url: https://www.kundo.se/om-oss
apis:
- name: Kundo API
  description: Kundo provides a customer service platform with AI features; API details are not publicly documented.
  humanURL: https://www.kundo.se/om-oss
  aid: kundo:kundo-api
x-enrichment:
  date: '2026-10-15'
  status: enriched
  artifacts_added: 11
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local

Kundo API — frequently asked questions

Does Kundo have an API?

Yes. APIs.io lists 1 API from Kundo, including Kundo API.

Is the Kundo API ready for AI agents?

Kundo has a Kin Score of 11.6 out of 100 (emerging) and an Agent Readiness score of 2.9 (human-only), scored by API Evangelist on 2026-11-06.

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get_provider_artifactsEvery artifact this provider publishes, grouped by type.
get_provider_operationsEvery operation across all of their OpenAPIs — one call instead of parsing every spec.
get_provider_toolsEvery MCP tool they ship, with the operation each wraps.
get_provider_evidenceHow each part of their score was established. Free — the basis for a claim should not sit behind it.
get_provider_ratingPRO — composite, band, trend and facet scores.
apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
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