Banking Customer Management

BC-1300 Level 1 Banking & Capital Markets 2 providers 9 API surfaces 2 rated strong or better

Customer onboarding, KYC/CDD, servicing, channel access for banking customers.

Banking Customer Management (BC-1300) is a level-1 business capability in the Banking & Capital Markets model. The catalog holds 9 API surface(s) from 2 provider(s) that can perform some part of it, 2 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of a published business-architecture model that API Evangelist did not author. It is redistributed here under CC-BY-4.0. Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented. Source repository · NOTICE and third-party framework attributions

Sub-capabilities

Customer Onboarding Management BC-1300.10

Account opening, identity verification, account activation.

1 provider, 2 API surfaces

KYC & Customer Due Diligence Management BC-1300.20

KYC, CDD, EDD, periodic review, PEP screening.

2 providers, 2 API surfaces

Customer Servicing Management BC-1300.30

Day-to-day servicing requests, account maintenance.

no catalog coverage

Customer Information Management BC-1300.40

Customer data, consent, preferences, golden record.

no catalog coverage

Banking Channels Management BC-1300.50

Branch, ATM, online, mobile, telephony channel operations.

no catalog coverage

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature. This page shows which providers and tags reach Banking Customer Management. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans →  ·  How the edges are graded →