Banking Customer Management
Customer onboarding, KYC/CDD, servicing, channel access for banking customers.
Banking Customer Management (BC-1300) is a level-1 business capability in the Banking & Capital Markets model. The catalog holds 254 API surface(s) from 129 provider(s) that can perform some part of it, 29 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Sub-capabilities
Customer Onboarding Management BC-1300.10
Account opening, identity verification, account activation.
KYC & Customer Due Diligence Management BC-1300.20
KYC, CDD, EDD, periodic review, PEP screening.
Customer Servicing Management BC-1300.30
Day-to-day servicing requests, account maintenance.
Customer Information Management BC-1300.40
Customer data, consent, preferences, golden record.
Banking Channels Management BC-1300.50
Branch, ATM, online, mobile, telephony channel operations.
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.
Exemplar 8 Complete, well-documented, and agent-ready
Strong 21 Solid coverage with minor gaps
Developing 68 Usable, with meaningful gaps to close
Thin 29 Limited public surface area
Workflows that realise this capability
Arazzo workflows whose own sourceDescriptions call APIs that carry this
capability. The link is derived, not asserted: each workflow declares
x-realizes-capability-ids with the spec and confidence behind it.
- AZA Finance — send a cross-border payout
— aza-finance
· Banking Customer Management
BC-1300 - CLEAR verify an identity
— clear
· Banking Customer Management
BC-1300 - CrediLinq — Onboard a customer and complete KYC
— credilinqai
· KYC & Customer Due Diligence Management
BC-1300.20 - Fintecture Customer Verification with Polling
— fintecture
· KYC & Customer Due Diligence Management
BC-1300.20 - Fundrise Connect — onboard a Client and place an Investment
— fundrise
· Customer Onboarding Management
BC-1300.10 - Efí Account Onboarding
— gerencianet
· Customer Onboarding Management
BC-1300.10 - Moniepoint KYC Verified Virtual Account
— moniepoint
· KYC & Customer Due Diligence Management
BC-1300.20 - Moniepoint Verify And Disburse
— moniepoint
· KYC & Customer Due Diligence Management
BC-1300.20 - Temenos Financial Crime Screen And Risk Score Customer
— temenos
· KYC & Customer Due Diligence Management
BC-1300.20 - Tink Account Check Verification And Report Retrieval
— tink-com
· Banking Customer Management
BC-1300 - Onboard a corporate and issue a virtual card
— weavr
· Customer Onboarding Management
BC-1300.10