Banking Customer Management

BC-1300 Level 1 Banking & Capital Markets 129 providers 254 API surfaces 29 rated strong or better

Customer onboarding, KYC/CDD, servicing, channel access for banking customers.

Banking Customer Management (BC-1300) is a level-1 business capability in the Banking & Capital Markets model. The catalog holds 254 API surface(s) from 129 provider(s) that can perform some part of it, 29 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of a published business-architecture model that API Evangelist did not author. It is redistributed here under CC-BY-4.0. Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented. Source repository · NOTICE and third-party framework attributions

Sub-capabilities

Customer Onboarding Management BC-1300.10

Account opening, identity verification, account activation.

32 providers, 42 API surfaces

KYC & Customer Due Diligence Management BC-1300.20

KYC, CDD, EDD, periodic review, PEP screening.

35 providers, 70 API surfaces

Customer Servicing Management BC-1300.30

Day-to-day servicing requests, account maintenance.

1 provider, 1 API surface

Customer Information Management BC-1300.40

Customer data, consent, preferences, golden record.

62 providers, 72 API surfaces

Banking Channels Management BC-1300.50

Branch, ATM, online, mobile, telephony channel operations.

29 providers, 55 API surfaces

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

Exemplar 8 Complete, well-documented, and agent-ready
Strong 21 Solid coverage with minor gaps
Developing 68 Usable, with meaningful gaps to close
Lean TechnologiesCorporate VerificationKYC2 APIs53.8first directATMBranchParties3 APIs53.4JPMorgan ChaseClientsMerchant OnboardingParty3 APIs53.4WorldpayBeneficial ownersIdentity verification2 APIs52.9PayWithMyBank (Trustly)identity1 API51.4ToqioAPI EndpointsComplianceOnboardingcompliance-controller5 APIs51.4Hevn IncB2BUserkyb3 APIs51.3Upward Financialconsumersonboarding2 APIs50.8Weatherbys BankATMBranch2 APIs50.8CLEARVerification Sessions1 API50.6PaxosAccountsIdentityIdentity Documents3 APIs50.3ClearBankCustomerCustomer Due DiligenceRetail3 APIs49.8ImprintCustomers1 API49.7IncreaseEntitiesEntity Beneficial OwnersEntity Onboarding SessionsEntity Supplemental Documents4 APIs49.7Anchorage DigitalOnboarding1 API49.6Starling BankATMBranch2 APIs49.5Virgin Money UKATMBranch2 APIs49.5PayUMarketplace-Verification1 API49.3VisaATM Locator API1 API48.2Yorkshire Building SocietyParties1 API48.2DefactoOnboarding1 API48.0TD BankCustomers1 API47.5ParchaEnqueueKybSchemasGetCheckInfoGetCheckResultFromJobGetCheckResults13 APIs47.1Danske Bank (UK)ATMBranchParties3 APIs46.5The Co-operative BankATMBranch2 APIs46.5CableidentityVerificationonboardingFlow2 APIs46.0BMOAccount Information1 API45.8Jack Henry & AssociatesConsumersCustomers2 APIs45.7C. Hoare & Co.Partys1 API45.5Green Check VerifiedCRB TemplatesService Provider2 APIs45.2LianLian GlobalKyc1 API45.1MonerisMerchant Onboarding1 API44.9ModernFiDepositors1 API44.6IMB BankBanking Account Transactions1 API44.3Temenos TransactCustomers1 API44.3Newcastle Permanent Building SocietyCommon1 API44.1Financial Data Exchange (FDX)Personal Information1 API43.6Nationwide Building SocietyATMBranch2 APIs43.6AIB Group (UK)ATMBranch2 APIs43.3Credilinq.aiKYC1 API42.9Oper CreditsClients1 API42.9InvestecParties1 API42.7UK Open BankingATMBranchParties3 APIs42.7DriveWealthUsers1 API42.5Hampden & CoParties1 API42.5Coventry Building SocietyATMBranchParties3 APIs42.1Vanquis Banking GroupParties1 API42.1KrooAccount Access ConsentsParties2 APIs41.4Fifth Third BancorpCustomer ProductsCustomers2 APIs41.3Chase UKParties1 API41.2MettleATMBranch2 APIs41.2Wisekyc-reviewprofileverification3 APIs41.2Cashplus BankParties1 API41.0lemon.marketsAccounts: GeneralAccounts: ID+VBusinessesPersons4 APIs41.0Customers BankCustomers1 API40.9TSB BankATMBranch2 APIs40.9LorumCustomers1 API40.8Monument BankATMBranchParties3 APIs40.8TellerIdentity1 API40.5Secure Trust BankATMBranchParties3 APIs40.2Aldermore BankATMBranchParties3 APIs40.1Bank of Ireland (UK)ATMBranchParties3 APIs40.1Recognise BankBranchParties2 APIs39.9FiservParties1 API39.8HalifaxATMBranch2 APIs39.8Tandem BankParties1 API39.7WorldlineCompanyCompany - AddressCustomerCustomer - Address4 APIs39.6zopaParties1 API39.4
Thin 29 Limited public surface area
Emerging 3 Early or largely undocumented

Workflows that realise this capability

Arazzo workflows whose own sourceDescriptions call APIs that carry this capability. The link is derived, not asserted: each workflow declares x-realizes-capability-ids with the spec and confidence behind it.

This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature. This page shows which providers and tags reach Banking Customer Management. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans →  ·  How the edges are graded →