Banking Customer Management

BC-1300 Level 1 Banking & Capital Markets 125 providers 247 API surfaces 22 rated strong or better

Customer onboarding, KYC/CDD, servicing, channel access for banking customers.

Banking Customer Management (BC-1300) is a level-1 business capability in the Banking & Capital Markets model. The catalog holds 247 API surface(s) from 125 provider(s) that can perform some part of it, 22 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of a published business-architecture model that API Evangelist did not author. It is redistributed here under CC-BY-4.0. Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented. Source repository · NOTICE and third-party framework attributions

Sub-capabilities

Customer Onboarding Management BC-1300.10

Account opening, identity verification, account activation.

33 providers, 43 API surfaces

KYC & Customer Due Diligence Management BC-1300.20

KYC, CDD, EDD, periodic review, PEP screening.

36 providers, 71 API surfaces

Customer Servicing Management BC-1300.30

Day-to-day servicing requests, account maintenance.

1 provider, 1 API surface

Customer Information Management BC-1300.40

Customer data, consent, preferences, golden record.

59 providers, 68 API surfaces

Banking Channels Management BC-1300.50

Branch, ATM, online, mobile, telephony channel operations.

27 providers, 51 API surfaces

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

Exemplar 11 Complete, well-documented, and agent-ready
Strong 11 Solid coverage with minor gaps
Developing 47 Usable, with meaningful gaps to close
HevnB2BUserkyb3 APIs54.1TemenosCustomer Risk AssessmentCustomers2 APIs52.3Allica BankParties1 API51.6SpareCustomer1 API51.2JPMorgan ChaseClientsMerchant OnboardingParty3 APIs50.7AlloyJourneys1 API50.4Lean TechnologiesCorporate VerificationKYC2 APIs50.2PayWithMyBank (Trustly)identity1 API50.2WorldpayBeneficial ownersIdentity verification2 APIs50.2FintectureVerifications1 API50.1MonerisMerchant Onboarding1 API49.6first directATMBranchParties3 APIs49.0Green Check VerifiedCRB TemplatesService Provider2 APIs48.9Upward Financialconsumersonboarding2 APIs48.4IncreaseEntitiesEntity Beneficial OwnersEntity Onboarding SessionsEntity Supplemental Documents4 APIs48.2ClearBankCustomerCustomer Due DiligenceRetail3 APIs47.6WorldlineCompanyCompany - AddressCustomerCustomer - Address4 APIs47.6Weatherbys BankATMBranch2 APIs47.3Anchorage DigitalOnboarding1 API47.2PaxosAccountsIdentityIdentity Documents3 APIs47.2ToqioAPI EndpointsComplianceOnboardingcompliance-controller5 APIs47.2ImprintCustomers1 API47.1MoniepointVerification1 API47.1CLEARVerification Sessions1 API46.5Starling BankATMBranch2 APIs46.3Virgin Money UKATMBranch2 APIs45.4DefactoOnboarding1 API45.3VisaATM Locator API1 API45.3Yorkshire Building SocietyParties1 API44.8LithicAccount Holder1 API44.0CableidentityVerificationonboardingFlow2 APIs43.4LianLian GlobalKyc1 API43.4ModernFiDepositors1 API42.9Danske Bank (UK)ATMBranchParties3 APIs42.4BMOAccount Information1 API42.2LSEGMedia-Check1 API42.2C. Hoare & Co.Partys1 API41.6Oper CreditsClients1 API41.6Fifth Third BancorpCustomer ProductsCustomers2 APIs41.0Temenos TransactCustomers1 API40.9AIB Group (UK)ATMBranch2 APIs40.6Nationwide Building SocietyATMBranch2 APIs40.6Credilinq.aiKYC1 API40.4IMB BankBanking Account Transactions1 API40.0PayUMarketplace-Verification1 API40.0Wisekyc-reviewprofileverification3 APIs40.0LorumCustomers1 API39.3
Thin 51 Limited public surface area
InvestecParties1 API39.2Newcastle Permanent Building SocietyCommon1 API39.2Customers BankCustomers1 API38.8lemon.marketsAccounts: GeneralAccounts: ID+VBusinessesPersons4 APIs38.8FundriseClients1 API38.6Coventry Building SocietyATMBranchParties3 APIs38.3Vanquis Banking GroupParties1 API38.2Hampden & CoParties1 API38.1Cashplus BankParties1 API38.0TellerIdentity1 API37.7KrooAccount Access ConsentsParties2 APIs37.5MettleATMBranch2 APIs37.5Chase UKParties1 API37.4HalifaxATMBranch2 APIs37.4Bank of Ireland (UK)ATMBranchParties3 APIs37.1TSB BankATMBranch2 APIs36.7FiservParties1 API36.6Monument BankATMBranchParties3 APIs36.6Lloyds Banking GroupATMBranchParties3 APIs36.2Secure Trust BankATMBranchParties3 APIs36.2Tandem BankParties1 API36.1Jack Henry & AssociatesConsumersCustomers2 APIs35.7Skipton Building SocietyATMBranch2 APIs35.7Metro BankATMBranch2 APIs35.6TD BankCustomers1 API35.6Recognise BankBranchParties2 APIs35.5Santander UKATMBranchParties3 APIs35.3CouttsParties1 API35.1zopaParties1 API35.1Principality Building SocietyATMBranch2 APIs34.6Treasury PrimeBusinesses1 API34.5ColumnEntities1 API34.4UK Open BankingATMBranchParties3 APIs34.1DriveWealthUsers1 API33.6ChaseConsents1 API33.4GB BankATMBranchParties3 APIs33.4Cynergy BankParties1 API32.8DecentroForensicsKYCVerification3 APIs32.8AZA FinanceSenders1 API32.5AvaloqCustomers1 API31.9Paragon BankATMBranchParties3 APIs31.9Leeds Building SocietyATMBranch2 APIs31.4Bank of ScotlandBranchParties2 APIs31.0Financial Data Exchange (FDX)Personal Information1 API30.9MonoAccount Information1 API30.6Shawbrook BankATMBranchParties3 APIs30.5CelcoinLegalPersonNaturalPersonProposal3 APIs30.1NatWest GroupParties1 API28.6Regions Financial CorporationCustomer1 API27.3Lead BankEntity1 API26.8PismoCustomers1 API26.5
Emerging 5 Early or largely undocumented

Workflows that realise this capability

Arazzo workflows whose own sourceDescriptions call APIs that carry this capability. The link is derived, not asserted: each workflow declares x-realizes-capability-ids with the spec and confidence behind it.

This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature. This page shows which providers and tags reach Banking Customer Management. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans →  ·  How the edges are graded →