Banking Customer Management › Customer Information Management
Customer Information Management
BC-1300.40
Level 2
Banking & Capital Markets
62 providers
72 API surfaces
8 rated strong or better
Customer data, consent, preferences, golden record.
Customer Information Management (BC-1300.40) is a level-2 business capability under Banking Customer Management in the Banking & Capital Markets model. The catalog holds 72 API surface(s) from 62 provider(s) that can perform some part of it, 8 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Where this capability definition comes from.
This capability is part of a published business-architecture model that API Evangelist
did not author. It is redistributed here under
CC-BY-4.0.
Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0
Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented.
Source repository · NOTICE and third-party framework attributions
Sub-capabilities
Customer Profile Maintenance BC-1300.40.10
Maintenance of customer profile and demographic data.
no catalog coverage
Beneficial Ownership Management BC-1300.40.20
Capture and maintenance of beneficial ownership information.
no catalog coverage
Customer Consent Management BC-1300.40.30
Capture and enforcement of marketing and data sharing consents.
no catalog coverage
Customer Golden Record Management BC-1300.40.40
Maintenance of customer golden record across systems.
no catalog coverage
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform
some part of this capability — it is not a claim that any particular
organisation has deployed it.
Exemplar
2
Complete, well-documented, and agent-ready
Strong
6
Solid coverage with minor gaps
Developing
35
Usable, with meaningful gaps to close
Thin
17
Limited public surface area
Emerging
2
Early or largely undocumented
This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature.
This page shows
which providers and tags reach Customer Information Management. The underlying
tag → capability edges — each with the quoted fragment of the provider's own
OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate
it passed — are available through the API, along with company-level capability maps.
Only edges at confidence ≥ 0.7 with evidence found verbatim in
the source contract are published at all.
See plans →
·
How the edges are graded →