Customer Support & Service in North America
20 customer support & service providers across North America, publishing 213 APIs.
20 providers
213 published APIs
213 indexed documents
Customer Support & Service across North America — 20 providers on the APIs.io network sit in both cohorts, and between them they publish 213 indexed APIs.
10 of the 20 publish at least one machine-readable API; 10 publish nothing indexed at all. That split is the first thing worth reading here — a vertical can be well represented in a market and still have almost no programmable surface.
By Kin Score band: 5 emerging, 4 strong, 3 exemplar, 3 minimal, 2 developing, and 2 thin.
Leading by rating: Ada, Regal, Zoom Phone, 8x8, Hootsuite, Assembled, and 14 more.
Region membership is derived from three explicit signals — a provider tag, a provider-name pattern, or a stated headquarters in the provider’s own description. This is a map of stated headquarters, not of markets served.
Providers (20)
| Provider | Description | APIs | Rating |
|---|---|---|---|
| Ada | Ada is an AI-powered customer service automation platform that enables enterprises to deploy AI agents capable of resolving customer inquiries across digital channels without hu... | 22 | exemplar |
| Regal | Regal is a New York City-based AI Agent Platform purpose-built for contact center operations. The Regal platform lets enterprises design, test, deploy, monitor, and continuously... | 10 | exemplar |
| Zoom Phone | Zoom Phone is the cloud PBX / UCaaS voice product of Zoom Communications, headquartered in San Jose, California, and sold worldwide from its United States home market. It replac... | 51 | exemplar |
| 8x8 | 8x8, Inc. is a San Jose, California headquartered cloud communications provider that sells an integrated UCaaS, CCaaS and CPaaS platform (marketed as XCaaS) to business buyers i... | 70 | strong |
| Hootsuite | Hootsuite is a social media management platform that lets organizations schedule posts, monitor conversations, run paid campaigns, and analyze performance across LinkedIn, X (Tw... | 21 | strong |
| Assembled | Assembled is a San Francisco-headquartered support operations platform that unifies workforce management (WFM), AI agents, and AI Copilot for modern customer support teams. Foun... | 27 | strong |
| Kore.ai | Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee experience work — contac... | 5 | strong |
| Uniphore | Uniphore is an enterprise AI company — "The Business AI Company" — founded in 2008 and headquartered in Palo Alto, California. Its flagship platform, the Business AI Cloud (BAIC... | 3 | developing |
| Forethought | Forethought is a San Francisco-based generative AI customer-support platform. Its multi-agent product suite — Solve (omnichannel resolution), Triage (ticket classification and r... | 3 | developing |
| [24]7.ai | [24]7.ai is a customer-experience (CX) software and services company headquartered in Campbell, California, operating the [24]7 Engagement Cloud — an AI-powered omnichannel plat... | 0 | thin |
| Posh | Posh (Posh AI, legally Posh Technologies) is a Boston-headquartered, remote-first conversational and agentic AI company founded in 2018 by Karan Kashyap and Matt McEachern out o... | 1 | thin |
| Giga | Giga (legal name Giga AI, Inc.; formerly Giga ML) is a San Francisco-based agentic AI company that builds human-like voice, chat, and multimodal AI agents for high-volume enterp... | 0 | emerging |
| Pindrop Security | Pindrop is an Atlanta-based voice security and identity company founded in 2011 by Georgia Tech researchers. Its "Real Human + Right Human" platform detects deepfakes, prevents ... | 0 | emerging |
| Dialogus | Dialogus is a frontier AI voice lab building infrastructure for enterprise-grade voice agents that resolve, trace, and control every live conversation across phone systems, inte... | 0 | emerging |
| Keatext | Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews, and support tickets into a single dashboard and produces AI-g... | 0 | emerging |
| Eloquent AI | Eloquent AI builds autonomous AI operators for financial services and other regulated industries, automating complex customer operations end-to-end without requiring engineering... | 0 | emerging |
| All City Communications | All City Communications is a Wisconsin-based telephone answering and call center service provider offering 24/7 live answering for businesses across many industries. Founded in ... | 0 | minimal |
| BryterCX | BryterCX was a customer journey intelligence company based in Greenwood Village, Colorado, formerly known as ClickFox. Its Journey Intelligence platform stitched siloed digital,... | 0 | minimal |
| Utopia Technology Partners | Utopia Technology Partners, Inc. was a help desk software and IT support services company based in Larkspur, California, backed by Battery Ventures (listed as an exited investme... | 0 | minimal |
| Cogito | Cogito Corp was a Boston-based real-time artificial-intelligence company that provided emotional-intelligence and conversation-guidance software for contact-center agents, analy... | 0 |
Indexed API documents (213)
Two numbers, both real: these providers publish 213 APIs as their own documents, which the catalog indexes split one-per-resource into 213 documents. Showing the first 200.
Ada MCP Server
Ada
Model Context Protocol server exposing Ada's management surface to AI assistants — metrics, conversation transcripts, knowledge and coach...
Ada Channels API
Ada
The channels API from Ada — 2 operation(s) for channels.
Ada Conversations API
Ada
Read and manage conversations handled by the Ada AI Agent across all supported channels.
Ada Custom Instructions API
Ada
The customInstructions API from Ada — 2 operation(s) for custominstructions.
Ada Delete Chatter Data API
Ada
The deleteChatterData API from Ada — 1 operation(s) for deletechatterdata.
Ada Get Deletion Job API
Ada
The getDeletionJob API from Ada — 1 operation(s) for getdeletionjob.
Ada Knowledge API
Ada
Manage knowledge sources, articles, and tags that Ada's AI Agent uses to ground answers to customer questions.
Ada knowledge > articles API
Ada
The knowledge > articles API from Ada — 3 operation(s) for knowledge > articles.
Ada knowledge > sources API
Ada
The knowledge > sources API from Ada — 2 operation(s) for knowledge > sources.
Ada knowledge > tags API
Ada
The knowledge > tags API from Ada — 3 operation(s) for knowledge > tags.
Ada Messages API
Ada
The messages API from Ada — 2 operation(s) for messages.
Ada Persona API
Ada
The persona API from Ada — 1 operation(s) for persona.
Ada Platform Integrations API
Ada
The platformIntegrations API from Ada — 4 operation(s) for platformintegrations.
Ada Submit Deletion Request API
Ada
The submitDeletionRequest API from Ada — 1 operation(s) for submitdeletionrequest.
Ada Variables API
Ada
The Variables API from Ada — 2 operation(s) for variables.
Ada Integrations (Actions) API
Ada
Configure and invoke Actions, the integration layer that lets the Ada AI Agent call external systems and APIs during a conversation.
Ada Data Export API
Ada
Export conversation, message, and analytics data from Ada to data warehouses and BI tooling.
Ada Data Compliance API
Ada
Run data subject access requests, data deletion, and other compliance operations across the Ada platform.
Ada Webhooks API
Ada
Configure and consume webhooks that notify external systems of conversation lifecycle events and other platform activity.
Ada Audit Log API
Ada
The Audit Log API from Ada — 1 operation(s) for audit log.
Ada End Users API
Ada
The End Users API from Ada — 2 operation(s) for end users.
Ada Webhook Management API
Ada
The Webhook Management API from Ada — 5 operation(s) for webhook management.
Regal Reporting Webhooks
Regal
Regal publishes 40+ reporting webhook event types covering agent activity, call lifecycle (placed, completed, IVR triggered, wrapup), cal...
Regal Campaigns API
Regal
The Campaigns API from Regal — 1 operation(s) for campaigns.
Regal Dispositions API
Regal
The Dispositions API from Regal — 1 operation(s) for dispositions.
Regal Events API
Regal
Contact creation, update, and custom event tracking
Regal Messages API
Regal
The Messages API from Regal — 1 operation(s) for messages.
Regal Users API
Regal
List and retrieve Regal user accounts — both human agents and AI agents — with their skills, teams, custom attributes and eligible routin...
Regal Active Phone Numbers API
Regal
The ActivePhoneNumbers API from Regal — 1 operation(s) for activephonenumbers.
Regal Branded Phone Numbers API
Regal
The BrandedPhoneNumbers API from Regal — 2 operation(s) for brandedphonenumbers.
Regal Business Profiles API
Regal
The BusinessProfiles API from Regal — 1 operation(s) for businessprofiles.
Regal Call Handoffs API
Regal
The CallHandoffs API from Regal — 1 operation(s) for callhandoffs.
Zoom Phone Accounts API
Zoom Phone
The Accounts API from Zoom Phone — 2 operation(s) for accounts.
Zoom Phone Alerts API
Zoom Phone
The Alerts API from Zoom Phone — 2 operation(s) for alerts.
Zoom Phone Audio Library API
Zoom Phone
The Audio Library API from Zoom Phone — 3 operation(s) for audio library.
Zoom Phone Auto Receptionists API
Zoom Phone
The Auto Receptionists API from Zoom Phone — 10 operation(s) for auto receptionists.
Zoom Phone Billing Account API
Zoom Phone
The Billing Account API from Zoom Phone — 2 operation(s) for billing account.
Zoom Phone Blocked List API
Zoom Phone
The Blocked List API from Zoom Phone — 2 operation(s) for blocked list.
Zoom Phone Call Handling API
Zoom Phone
The Call Handling API from Zoom Phone — 2 operation(s) for call handling.
Zoom Phone Call Logs API
Zoom Phone
The Call Logs API from Zoom Phone — 15 operation(s) for call logs.
Zoom Phone Call Queues API
Zoom Phone
The Call Queues API from Zoom Phone — 18 operation(s) for call queues.
Zoom Phone Carrier Reseller API
Zoom Phone
The Carrier Reseller API from Zoom Phone — 2 operation(s) for carrier reseller.
Zoom Phone Cloud Peering Provider Exchange API
Zoom Phone
The Cloud Peering Provider Exchange API from Zoom Phone — 2 operation(s) for cloud peering provider exchange.
Zoom Phone Common Areas API
Zoom Phone
The Common Areas API from Zoom Phone — 14 operation(s) for common areas.
Zoom Phone Dashboard API
Zoom Phone
The Dashboard API from Zoom Phone — 11 operation(s) for dashboard.
Zoom Phone Device Line Keys API
Zoom Phone
The Device Line Keys API from Zoom Phone — 1 operation(s) for device line keys.
Zoom Phone Dial by Name Directory API
Zoom Phone
The Dial by Name Directory API from Zoom Phone — 2 operation(s) for dial by name directory.
Zoom Phone Emergency Addresses API
Zoom Phone
The Emergency Addresses API from Zoom Phone — 2 operation(s) for emergency addresses.
Zoom Phone Emergency Service Locations API
Zoom Phone
The Emergency Service Locations API from Zoom Phone — 3 operation(s) for emergency service locations.
Zoom Phone External Contacts API
Zoom Phone
The External Contacts API from Zoom Phone — 2 operation(s) for external contacts.
Zoom Phone Fax API
Zoom Phone
The Fax API from Zoom Phone — 6 operation(s) for fax.
Zoom Phone Firmware Update Rules API
Zoom Phone
The Firmware Update Rules API from Zoom Phone — 3 operation(s) for firmware update rules.
Zoom Phone Group Call Pickup API
Zoom Phone
The Group Call Pickup API from Zoom Phone — 4 operation(s) for group call pickup.
Zoom Phone Groups API
Zoom Phone
The Groups API from Zoom Phone — 2 operation(s) for groups.
Zoom Phone Inbound Blocked List API
Zoom Phone
The Inbound Blocked List API from Zoom Phone — 5 operation(s) for inbound blocked list.
Zoom Phone IVR API
Zoom Phone
The IVR API from Zoom Phone — 1 operation(s) for ivr.
Zoom Phone Line Keys API
Zoom Phone
The Line Keys API from Zoom Phone — 2 operation(s) for line keys.
Zoom Phone Monitoring Groups API
Zoom Phone
The Monitoring Groups API from Zoom Phone — 4 operation(s) for monitoring groups.
Zoom Phone Outbound Calling API
Zoom Phone
The Outbound Calling API from Zoom Phone — 12 operation(s) for outbound calling.
Zoom Phone Devices API
Zoom Phone
The Phone Devices API from Zoom Phone — 8 operation(s) for phone devices.
Zoom Phone Numbers API
Zoom Phone
The Phone Numbers API from Zoom Phone — 10 operation(s) for phone numbers.
Zoom Phone Plan API
Zoom Phone
The Phone Plan API from Zoom Phone — 1 operation(s) for phone plan.
Zoom Phone Plans API
Zoom Phone
The Phone Plans API from Zoom Phone — 2 operation(s) for phone plans.
Zoom Phone Roles API
Zoom Phone
The Phone Roles API from Zoom Phone — 4 operation(s) for phone roles.
Zoom Phone Private Directory API
Zoom Phone
The Private Directory API from Zoom Phone — 2 operation(s) for private directory.
Zoom Phone Provider Exchange API
Zoom Phone
The Provider Exchange API from Zoom Phone — 2 operation(s) for provider exchange.
Zoom Phone Provision Templates API
Zoom Phone
The Provision Templates API from Zoom Phone — 2 operation(s) for provision templates.
Zoom Phone Recordings API
Zoom Phone
The Recordings API from Zoom Phone — 8 operation(s) for recordings.
Zoom Phone Reports API
Zoom Phone
The Reports API from Zoom Phone — 4 operation(s) for reports.
Zoom Phone Routing Rules API
Zoom Phone
The Routing Rules API from Zoom Phone — 2 operation(s) for routing rules.
Zoom Phone Setting API
Zoom Phone
The Setting API from Zoom Phone — 4 operation(s) for setting.
Zoom Phone Setting Templates API
Zoom Phone
The Setting Templates API from Zoom Phone — 2 operation(s) for setting templates.
Zoom Phone Settings API
Zoom Phone
The Settings API from Zoom Phone — 6 operation(s) for settings.
Zoom Phone Shared Line Appearance API
Zoom Phone
The Shared Line Appearance API from Zoom Phone — 1 operation(s) for shared line appearance.
Zoom Phone Shared Line Group API
Zoom Phone
The Shared Line Group API from Zoom Phone — 13 operation(s) for shared line group.
Zoom Phone Sites API
Zoom Phone
The Sites API from Zoom Phone — 4 operation(s) for sites.
Zoom Phone SMS API
Zoom Phone
The SMS API from Zoom Phone — 7 operation(s) for sms.
Zoom Phone SMS Campaign API
Zoom Phone
The SMS Campaign API from Zoom Phone — 6 operation(s) for sms campaign.
Zoom Phone SMS Campaigns API
Zoom Phone
The SMS Campaigns API from Zoom Phone — 3 operation(s) for sms campaigns.
Zoom Phone SMS Consent API
Zoom Phone
The SMS Consent API from Zoom Phone — 4 operation(s) for sms consent.
Zoom Phone Users API
Zoom Phone
The Users API from Zoom Phone — 13 operation(s) for users.
Zoom Phone Voicemails API
Zoom Phone
The Voicemails API from Zoom Phone — 6 operation(s) for voicemails.
Zoom Phone Zoom Rooms API
Zoom Phone
The Zoom Rooms API from Zoom Phone — 7 operation(s) for zoom rooms.
8x8 Event Streaming API
8x8
Real-time contact center event stream delivered over the Apache Pulsar WebSocket interface. Clients connect to wss://{host}/ws/v2/reader/...
Jitsi as a Service (JaaS)
8x8
8x8's hosted Jitsi Meet video platform, integrated through the Jitsi IFrame API (commands, events and functions) and authorized with RS25...
8x8 CPaaS Voice Webhooks
8x8
Subaccount-level HTTP POST callbacks emitted by the 8x8 CPaaS voice platform: VSS (Voice Session Summary) for end-of-session outcomes, VC...
8x8 Addresses API
8x8
The Addresses API from 8x8 — 2 operation(s) for addresses.
8x8 Agent Activity API
8x8
The Agent Activity API from 8x8 — 1 operation(s) for agent activity.
8x8 Agent status API
8x8
Manages and obtains the status for tenant agents
8x8 Agents API
8x8
This API retrieves realtime metrics related to agents for a given queue or group.
8x8 Analytics API
8x8
The Analytics API from 8x8 — 9 operation(s) for analytics.
8x8 Attachments API
8x8
Allows adding and retrieving attachments of a conversation.
8x8 Audit API
8x8
Audit api
8x8 Authentication API
8x8
Creates access tokens for endpoint access.
8x8 Batch API
8x8
The Batch API API from 8x8 — 7 operation(s) for batch api.
8x8 Buckets API
8x8
Manage buckets
8x8 Bulk Downloads API
8x8
Bulk content operations
8x8 Call Details API
8x8
The Call Details API from 8x8 — 1 operation(s) for call details.
8x8 Call Queue Data Table API
8x8
The Call Queue Data Table API from 8x8 — 1 operation(s) for call queue data table.
8x8 Call Queue Metrics API
8x8
The Call Queue Metrics API from 8x8 — 1 operation(s) for call queue metrics.
8x8 Campaign Control API
8x8
Start, stop, pause campaigns
8x8 Cards API
8x8
The Cards API from 8x8 — 3 operation(s) for cards.
8x8 Channels API
8x8
Enables ChatAPI channel registration and association with a webhook containing channel.
8x8 Chat API
8x8
Send and receive public Chat Room messages
8x8 Common Models Dont Remove API
8x8
The Common Models Dont Remove API from 8x8 — 1 operation(s) for common models dont remove.
8x8 Contacts API
8x8
The Contacts API API from 8x8 — 3 operation(s) for contacts api.
8x8 Conversations API
8x8
Provides Contact Center interaction capabilities.
8x8 Engage API
8x8
The Engage API API from 8x8 — 2 operation(s) for engage api.
8x8 Evaluations API
8x8
The Evaluations API from 8x8 — 3 operation(s) for evaluations.
8x8 External Campaign API
8x8
External customer-facing endpoints for campaign management
8x8 File Upload API
8x8
The File Upload API API from 8x8 — 2 operation(s) for file upload api.
8x8 Groups API
8x8
The Groups API API from 8x8 — 3 operation(s) for groups api.
8x8 Groups API
8x8
This API retrieves realtime metrics related to groups.
8x8 Interactions API
8x8
The Interactions API from 8x8 — 11 operation(s) for interactions.
8x8 Interactions Insight API
8x8
Retrieve interaction insights for a customer
8x8 Jwk Keys API
8x8
An API that offers JWK public key access to customers.
8x8 Management API
8x8
The Management API API from 8x8 — 10 operation(s) for management api.
8x8 Messages API
8x8
Allows adding and retrieving messages of a conversation.
8x8 Miscellaneous API
8x8
The Miscellaneous API from 8x8 — 4 operation(s) for miscellaneous.
8x8 Number Lookup API
8x8
The Number Lookup API API from 8x8 — 1 operation(s) for number lookup api.
8x8 Objects API
8x8
Manage objects
8x8 Operations API
8x8
The Operations API from 8x8 — 1 operation(s) for operations.
8x8 Participants API
8x8
Enables participants access control.
8x8 Pbxes API
8x8
The Pbxes API from 8x8 — 1 operation(s) for pbxes.
8x8 Phone calls API
8x8
Manages and assigns phone contacts along with transaction codes and interaction IDs
8x8 Queue Agent Activity API
8x8
The Queue Agent Activity API from 8x8 — 1 operation(s) for queue agent activity.
8x8 Queues API
8x8
This API retrieves real-time metrics related to queues
8x8 Queues per PBX API
8x8
The Queues per PBX API from 8x8 — 1 operation(s) for queues per pbx.
8x8 Queues Per Site API
8x8
The Queues Per Site API from 8x8 — 1 operation(s) for queues per site.
8x8 Record Management API
8x8
Add and remove records from campaigns
8x8 Recording API
8x8
The Recording API API from 8x8 — 2 operation(s) for recording api.
8x8 Report Access API
8x8
Create Reports, access report content and metadata
8x8 Report Defintions API
8x8
The Report Defintions API from 8x8 — 2 operation(s) for report defintions.
8x8 Reporting API
8x8
The Reporting API API from 8x8 — 10 operation(s) for reporting api.
8x8 Ring Groups API
8x8
The RingGroups API from 8x8 — 3 operation(s) for ringgroups.
8x8 Send Message API
8x8
The Send Message API API from 8x8 — 6 operation(s) for send message api.
8x8 Send Message Event API
8x8
The Send Message Event API API from 8x8 — 2 operation(s) for send message event api.
8x8 Send SMS API
8x8
The Send SMS API API from 8x8 — 5 operation(s) for send sms api.
8x8 Sites API
8x8
The Sites API from 8x8 — 3 operation(s) for sites.
8x8 Speech Analytics API
8x8
The Speech Analytics API from 8x8 — 4 operation(s) for speech analytics.
8x8 Transcript Summaries API
8x8
Retrieve transcript summaries for interactions
8x8 Users API
8x8
The Users API from 8x8 — 6 operation(s) for users.
8x8 Verification API
8x8
Phone number verification via SMS, WhatsApp, Viber, voice calls, and Silent Mobile Authentication (SMA). Supports OTP generation, deliver...
8x8 Virtual Number Management API
8x8
The Virtual Number Management API API from 8x8 — 2 operation(s) for virtual number management api.
8x8 Voice Messaging API
8x8
The Voice Messaging API from 8x8 — 1 operation(s) for voice messaging.
8x8 Voice Profile API
8x8
The Voice Profile API API from 8x8 — 1 operation(s) for voice profile api.
8x8 Webhook Configuration API
8x8
The Webhook Configuration API API from 8x8 — 1 operation(s) for webhook configuration api.
8x8 Webhooks API
8x8
The Webhooks API API from 8x8 — 2 operation(s) for webhooks api.
8x8 Web Hooks API
8x8
Enables webhook definitions that can be associated to channels.
8x8 Workflow Definition Management API
8x8
The Workflow Definition Management API from 8x8 — 3 operation(s) for workflow definition management.
8x8 Workflow Instance Management API
8x8
The Workflow Instance Management API from 8x8 — 3 operation(s) for workflow instance management.
8x8 Workflow Triggers API
8x8
The Workflow Triggers API from 8x8 — 1 operation(s) for workflow triggers.
8x8 Phone Numbers API
8x8
The Phone Numbers API from 8x8 — 2 operation(s) for phone numbers.
Hootsuite Developer Documentation MCP
Hootsuite
A remote Model Context Protocol endpoint served from Hootsuite's own ReadMe-hosted developer documentation site. Reachable and real, but ...
Hootsuite Analytics API
Hootsuite
Hootsuite Analytics API
Hootsuite Authentication API
Hootsuite
Hootsuite uses OAuth2 to authenticate end users. Members authenticated with the Hootsuite API are subject to the same permissions configu...
Hootsuite Comments API
Hootsuite
The Comments API from Hootsuite — 3 operation(s) for comments.
Hootsuite CRM Rest API
Hootsuite
If you want to update contact attributes asynchronously, you'll need to call the Contact API. When calling the Contact API, the client ne...
Hootsuite CRM Webhooks API
Hootsuite
### Webhook authentication When receiving data from Inbox 2.0, we provide two authentication options. Both mechanisms are in place so tha...
Hootsuite Me API
Hootsuite
Operations that you can do related with your authenticated member
Hootsuite Media API
Hootsuite
The Media API from Hootsuite — 2 operation(s) for media.
Hootsuite Members API
Hootsuite
The Members API from Hootsuite — 3 operation(s) for members.
Hootsuite Messages API
Hootsuite
The Messages API from Hootsuite — 5 operation(s) for messages.
Hootsuite Organizations API
Hootsuite
The Organizations API from Hootsuite — 7 operation(s) for organizations.
Hootsuite Proactive Messaging Rest API
Hootsuite
When calling the Proactive Messaging API, the client needs to be authenticated. The [REST API authentication](#tag/rest-api-authenticatio...
Hootsuite Queue Rest API
Hootsuite
When calling the Queue API, the client needs to be authenticated. The [REST API authentication](#tag/rest-api-authentication) section con...
Hootsuite Real Time Metrics Rest API
Hootsuite
When calling the Real-time Metrics API, the client needs to be authenticated. The [REST API authentication](#tag/rest-api-authentication)...
Hootsuite Rest API Authentication API
Hootsuite
Follow the steps below to make an authenticated API request. # 1. Request client credentials ### Step 1: Create your OAuth 2.0 app Follow...
Hootsuite SCIM 2.0 API
Hootsuite
The SCIM 2.0 API from Hootsuite — 5 operation(s) for scim 2.0.
Hootsuite Social Profiles API
Hootsuite
A social profile is a publishing channel on a social network account.
Hootsuite Teams API
Hootsuite
The Teams API from Hootsuite — 6 operation(s) for teams.
Hootsuite User Presence Rest API
Hootsuite
When calling the User Presence API, the client needs to be authenticated. The [REST API authentication](#tag/rest-api-authentication) sec...
Hootsuite Vai Rest API
Hootsuite
If you want to send the replies asynchronously or manipulate the conversation in your fulfillment code, you'll need to call the Virtual A...
Hootsuite Vai Webhooks API
Hootsuite
### Webhook authentication When setting up a virtual agent, you received a secret key that you can use to verify whether an incoming webh...
Assembled People API
Assembled
Manage agents (people) in the Assembled workforce. List, retrieve, create, and update agents along with their roles, channels, skills, an...
Assembled Agent State API
Assembled
Read and write real-time agent state used to drive adherence reporting, live dashboards, and dynamic routing. Supports bulk state ingesti...
Assembled Activities API
Assembled
Create, list, and delete activities — the scheduled shifts, breaks, time off, training, and meetings that make up an agent's calendar. In...
Assembled Forecasts API
Assembled
Retrieve Assembled's ML-generated forecasts, forecast totals, manual adjustments, and detected outliers. The forecasted-vs-actuals endpoi...
Assembled Time Off API
Assembled
Programmatically create, list, and cancel time-off requests, and pull a stream of time-off updates for downstream HRIS or payroll synchro...
Assembled Requirements API
Assembled
Create and list staffing requirements that express how many agents are needed by queue, site, team, or skill across time intervals. Requi...
Assembled Conversations API
Assembled
Bulk-ingest and bulk-update customer conversation records — phone, email, chat, SMS, social, and back-office — so they can be associated ...
Assembled Reports API
Assembled
Asynchronously generate and retrieve structured reports including adherence, ticket statistics, and handle times. Reports are kicked off ...
Assembled Activity Types API
Assembled
Types/categories of activity
Assembled Agent Associations API
Assembled
Map platform IDs to Assembled people
Assembled Assist Articles API
Assembled
The Assist Articles API from Assembled — 2 operation(s) for assist articles.
Assembled Assist Conversations API
Assembled
The Assist Conversations API from Assembled — 2 operation(s) for assist conversations.
Assembled Assist Replies API
Assembled
The Assist Replies API from Assembled — 1 operation(s) for assist replies.
Assembled Assist Responses API
Assembled
The Assist Responses API from Assembled — 2 operation(s) for assist responses.
Assembled Event Changes API
Assembled
Audit trail of schedule modifications
Assembled Forecast Adjustments API
Assembled
The Forecast Adjustments API from Assembled — 3 operation(s) for forecast adjustments.
Assembled Forecast Outliers API
Assembled
The Forecast Outliers API from Assembled — 3 operation(s) for forecast outliers.
Assembled Forecast Totals API
Assembled
The Forecast Totals API from Assembled — 2 operation(s) for forecast totals.
Assembled Forecasts Vs Actuals API
Assembled
The Forecasts Vs Actuals API from Assembled — 1 operation(s) for forecasts vs actuals.
Assembled Quality Assurance API
Assembled
The Quality Assurance API from Assembled — 1 operation(s) for quality assurance.
Assembled Queues API
Assembled
The Queues API from Assembled — 2 operation(s) for queues.
Assembled Requirement Types API
Assembled
The Requirement Types API from Assembled — 1 operation(s) for requirement types.
Assembled Roles API
Assembled
Available roles that can be assigned to people
Assembled Sites API
Assembled
The Sites API from Assembled — 2 operation(s) for sites.
Assembled Skills API
Assembled
The Skills API from Assembled — 2 operation(s) for skills.
Assembled Teams API
Assembled
The Teams API from Assembled — 2 operation(s) for teams.
Other industries in North America
Artificial Intelligence 603
Healthcare 381
Biotechnology & Drug Discovery 314
Government & Public Sector 314
Digital Health & Telehealth 306
Life Sciences 268
Financial Services 264
Data & Analytics 197
Cybersecurity & Identity 189
Climate & Sustainability 185
Marketing & Advertising 181
Pharmaceutical 179
All of North America →
Customer Support & Service elsewhere
Europe 14
France & Iberia 7
DACH (Germany · Austria · Switzerland) 6
Greater China 4
India & South Asia 2
Africa 1
Central & Eastern Europe 1
Latin America 1
Middle East 1
🇺🇸 United States 19
🇫🇷 France 6
🇩🇪 Germany 6
All of Customer Support & Service →
This page is the intersection of two independently computed cohorts:
North America and
Customer Support & Service. A provider appears here only when it is
already a member of both. North America membership is matched on tag, name pattern, stated HQ,
so this is a floor rather than a census — coverage gaps show up here as small numbers, not as absent pages.
Work with this as data
Every region here is available over the APIs.io API and to AI agents over MCP.