Assembled

Assembled Assist Conversations API

The Assist Conversations API from Assembled — 2 operation(s) for assist conversations.

Documentation GitHub OpenAPI

Operations 2

GET /v0/assist/conversations Assembled List Assist Conversations #

GET /v0/assist/conversations/{id}/handoff Assembled Get Assist Conversation Handoff #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Assembled Assist Assist Conversations API
  description: 'The AI surface of Assembled.


    Submit chat responses generated by AI Agents, manage the knowledge

    articles AI Agents draw from, retrieve conversation histories and

    handoff payloads, and (beta) post AI replies. Powers autonomous

    resolution across chat, email, SMS, and voice plus smart handoffs to

    human agents.'
  version: '2026-05-24'
  contact:
    name: Assembled Support
    url: https://support.assembled.com
servers:
- url: https://api.assembledhq.com
  description: Production Server
security:
- BasicAuth: []
tags:
- name: Assist Conversations
paths:
  /v0/assist/conversations:
    get:
      summary: Assembled List Assist Conversations
      description: List AI-assisted conversations.
      operationId: listAssistConversations
      tags:
      - Assist Conversations
      parameters:
      - in: query
        name: start_time
        schema:
          type: string
          format: date-time
      - in: query
        name: end_time
        schema:
          type: string
          format: date-time
      - in: query
        name: status
        schema:
          type: string
      responses:
        '200':
          description: Conversations
          content:
            application/json:
              schema:
                type: object
                properties:
                  conversations:
                    type: array
                    items:
                      $ref: '#/components/schemas/AssistConversation'
  /v0/assist/conversations/{id}/handoff:
    get:
      summary: Assembled Get Assist Conversation Handoff
      description: Retrieve the handoff payload for a single AI-assisted conversation.
      operationId: getAssistConversationHandoff
      tags:
      - Assist Conversations
      parameters:
      - in: path
        name: id
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Handoff payload
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AssistHandoff'
components:
  schemas:
    AssistHandoff:
      type: object
      properties:
        id:
          type: string
        conversation_id:
          type: string
        handed_off_at:
          type: string
          format: date-time
        reason:
          type: string
        summary:
          type: string
        transcript:
          type: array
          items:
            type: object
            properties:
              role:
                type: string
                enum:
                - customer
                - ai
                - human
              content:
                type: string
              timestamp:
                type: string
                format: date-time
    AssistConversation:
      type: object
      properties:
        id:
          type: string
        channel:
          type: string
        status:
          type: string
          example: resolved
        started_at:
          type: string
          format: date-time
        ended_at:
          type: string
          format: date-time
          nullable: true
        resolved_by:
          type: string
          enum:
          - ai
          - human
          - mixed
        customer_id:
          type: string
        handoff_id:
          type: string
          nullable: true
  securitySchemes:
    BasicAuth:
      type: http
      scheme: basic