Assembled Quality Assurance API

openapi: 3.1.0
info:
  title: Assembled Activities Quality Assurance API
  description: 'Activities are the scheduled shifts, breaks, time-off blocks, training

    sessions, and meetings that make up an agent''s calendar in Assembled.


    The Activities API supports single and bulk activity creation, listing

    with rich filters, soft-delete semantics, and CRUD for activity types

    (the colour-coded categories shown on schedules). The event_changes

    endpoint surfaces an audit trail of schedule modifications.

    '
  version: '2026-05-24'
  contact:
    name: Assembled Support
    url: https://support.assembled.com
servers:
- url: https://api.assembledhq.com
  description: Production Server
security:
- BasicAuth: []
tags:
- name: Quality Assurance
paths:
  /v0/qa_scores/bulk:
    post:
      summary: Assembled Bulk Upload QA Scores
      description: Submit a batch of QA scores from an external QM tool.
      operationId: bulkUploadQaScores
      tags:
      - Quality Assurance
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                qa_scores:
                  type: array
                  items:
                    $ref: '#/components/schemas/QaScoreInput'
      responses:
        '202':
          description: Accepted
components:
  schemas:
    QaScoreInput:
      type: object
      required:
      - agent_id
      - score
      - source
      - scored_at
      properties:
        agent_id:
          type: string
        conversation_external_id:
          type: string
        source:
          type: string
          example: klaus
        score:
          type: number
          description: Normalised 0-100 quality score
        max_score:
          type: number
          default: 100
        rubric:
          type: string
        notes:
          type: string
        reviewer:
          type: string
        scored_at:
          type: string
          format: date-time
  securitySchemes:
    BasicAuth:
      type: http
      scheme: basic