Customer Support & Service in France & Iberia

7 customer support & service providers across France & Iberia, publishing 5 APIs.

7 providers 5 published APIs 11 indexed documents

Customer Support & Service across France & Iberia — 7 providers on the APIs.io network sit in both cohorts, and between them they publish 5 indexed APIs.

2 of the 7 publish at least one machine-readable API; 5 publish nothing indexed at all. That split is the first thing worth reading here — a vertical can be well represented in a market and still have almost no programmable surface.

By Kin Score band: 3 minimal, 2 emerging, 1 developing, and 1 thin.

Leading by rating: Allo-Media, Goodays, Yampa, AgentifAI, Altitude Software, Mindsay, and 1 more.

Region membership is derived from three explicit signals — a provider tag, a provider-name pattern, or a stated headquarters in the provider’s own description. This is a map of stated headquarters, not of markets served.

Providers (7)

Provider Description APIs Rating
Allo-Media Allo-Media, which now trades as uh!ive, is a French conversational-voice-AI company that transcribes and analyses telephone conversations in real time and in batch. Its platform... 4 developing
Goodays Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location ... 1 thin
Yampa Yampa is a Paris-based B2B platform for deploying and operating fleets of autonomous AI agents that handle customer service end-to-end across voice, chat, email, ticketing, and ... 0 emerging
AgentifAI AgentifAI is a Portuguese enterprise conversational-AI company, headquartered in Braga, that builds AliceOS - a voice-first AI contact-center and autonomous agent platform purpo... 0 emerging
Altitude Software Altitude Software is a contact center and unified customer interaction (uCI) software company founded in 1993 and headquartered in Lisbon, Portugal. Its flagship Altitude uCI su... 0 minimal
Mindsay Mindsay (formerly Destygo) was a Paris-based conversational AI platform that built chatbot and virtual-assistant automation for customer service and support teams, with a focus ... 0 minimal
Webhelp Webhelp is a French customer-experience and business-process-outsourcing (BPO) company founded in 2000 and headquartered in Paris, providing outsourced customer support, sales, ... 0 minimal

Indexed API documents (11)

Two numbers, both real: these providers publish 5 APIs as their own documents, which the catalog indexes split one-per-resource into 11 documents.

Allo-Media Activate API

Read-only REST API over calls that have finished processing on the Allo-Media platform — transcription, redaction, analysis and tagging c...

Allo-Media Stream API for Humans

Real-time transcription of live human-to-human conversations over a WebSocket (Phoenix Channels). A client joins a conversation, streams ...

Allo-Media Stream API for Voicebots

Real-time speech recognition for voicebots and IVR (human-to-bot), offered over either MRCP or WebSocket, with regex-based grammars const...

Allo-Media Hermes Call Tracking

First-party browser JavaScript that performs dynamic number insertion so an inbound phone call can be attributed back to a web session — ...

Goodays core API

The core API from Goodays — 22 operation(s) for core.

Goodays dashboard API

The dashboard API from Goodays — 1 operation(s) for dashboard.

Goodays events API

The events API from Goodays — 5 operation(s) for events.

Goodays response API

The response API from Goodays — 9 operation(s) for response.

Goodays session API

The session API from Goodays — 1 operation(s) for session.

Goodays solicitation API

The solicitation API from Goodays — 3 operation(s) for solicitation.

Goodays stats API

The stats API from Goodays — 8 operation(s) for stats.

Other industries in France & Iberia

Artificial Intelligence 60 Financial Technology 33 Digital Health & Telehealth 30 Climate & Sustainability 29 Data & Analytics 28 Payments & Money Movement 27 Cybersecurity & Identity 24 Education & EdTech 24 Healthcare 24 E-Commerce Platform 21 Retail 21 Supply Chain & Procurement 20 All of France & Iberia →

Customer Support & Service elsewhere

North America 18 Europe 14 DACH (Germany · Austria · Switzerland) 6 Greater China 4 India & South Asia 2 Africa 1 Central & Eastern Europe 1 Latin America 1 Middle East 1 🇨🇳 China 2 🇫🇷 France 2 🇩🇪 Germany 2 All of Customer Support & Service →

This page is the intersection of two independently computed cohorts: France & Iberia and Customer Support & Service. A provider appears here only when it is already a member of both. France & Iberia membership is matched on tag, name pattern, stated HQ, so this is a floor rather than a census — coverage gaps show up here as small numbers, not as absent pages.

Work with this as data

Every region here is available over the APIs.io API and to AI agents over MCP.

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Tools for regions

6 MCP tools reach this
  • find_regionsBrowse and filter every region in the catalog.
  • get_region_leadersPRO — top-rated providers in this region.
  • cohort_statsPRO — the distribution across the region.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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This region
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As a scored cohort
curl "https://apis.io/api/v1/cohorts/region/france-iberia-customer-support"
The distribution (Pro)
curl "https://apis.io/api/v1/cohorts/region/france-iberia-customer-support/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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