Customer Support & Service in Greater China

4 customer support & service providers across Greater China, publishing 6 APIs.

4 providers 6 published APIs 6 indexed documents
Thin cohort — 4 providers, below the 5-provider floor. This page publishes its roster and deliberately generates no statistics about it. A distribution over 4 providers is not a small characterisation of customer support & service in Greater China — it is a wrong one. Read the number as a statement about what the catalog has profiled, not about the market: Greater China holds 501 providers overall and Customer Support & Service holds 279. If a company belongs here and is missing, add it.

Customer Support & Service across Greater China — 4 providers on the APIs.io network sit in both cohorts, and between them they publish 6 indexed APIs.

This cell is below the 5-provider floor, so it carries no generated statistics. A distribution over 4 providers is not a small characterisation of customer support & service across Greater China, it is a wrong one. What follows is the roster and nothing more. The gap is a statement about catalog coverage rather than about the market: Greater China holds 501 providers in total and Customer Support & Service holds 279, so the intersection being this small is worth reading as a queue of organisations not yet profiled.

Region membership is derived from three explicit signals — a provider tag, a provider-name pattern, or a stated headquarters in the provider’s own description. This is a map of stated headquarters, not of markets served.

Providers (4)

Provider Description APIs Rating
Udesk Udesk, the flagship product of Beijing Wofeng Times Data Technology (沃丰科技/Wofeng Technology), is a Chinese intelligent customer service and customer-experience platform serving ... 5 developing
Fxiaoke Fxiaoke (纷享销客 / Fenxiang) is a Chinese enterprise SaaS company providing a connected, AI-driven "Agentic CRM" platform that spans marketing, sales, and customer service for 6,00... 1 developing
imbee imBee is an AI-powered business omnichannel messaging platform headquartered in Hong Kong that unifies customer conversations across WhatsApp, Instagram, Facebook Messenger, WeC... 0 emerging
GoSky AI GoSky AI Inc. is a Taipei-based no-code conversational marketing and social CRM platform that helps creators, brands, and enterprises automate customer engagement across Instagr... 0 emerging

Indexed API documents (6)

Two numbers, both real: these providers publish 6 APIs as their own documents, which the catalog indexes split one-per-resource into 6 documents.

Udesk Open API v2

The recommended tenant-scoped Open API for customers, tickets, organizations, agents, agent groups, departments, knowledge base, IM sessi...

Udesk Open API v1 (legacy)

Legacy Open API kept for existing integrations (tickets, customers, IM, call center, help center) with MD5 query-string signature auth; t...

Udesk Robot (GaussMind) API

Bot platform API for applications and robots, FAQ knowledge bases, bot sessions, task-flow entities, external LLM integration, and the ro...

ServiceGo API

Field-service / after-sales platform API — records, custom fields, filters, users, roles, queues, forms, approvals, SSO, event subscripti...

Udesk KCS Knowledge API

Knowledge center service API for knowledge spaces, categories, Q&A knowledge items, and file knowledge, authenticated with a 50-minute Be...

Fxiaoke Open API v2

The Fxiaoke Open API v2 exposes CRM business objects (accounts, contacts, leads, opportunities, products, orders) and common services (ap...

Other industries in Greater China

Healthcare 101 Artificial Intelligence 72 Digital Health & Telehealth 68 E-Commerce Platform 65 Industrial 64 Biotechnology & Drug Discovery 63 Semiconductors & Hardware 49 Education & EdTech 42 Life Sciences 42 Retail 42 Pharmaceutical 36 Supply Chain & Procurement 34 All of Greater China →

Customer Support & Service elsewhere

North America 18 Europe 14 France & Iberia 7 DACH (Germany · Austria · Switzerland) 6 India & South Asia 2 Africa 1 Central & Eastern Europe 1 Latin America 1 Middle East 1 🇨🇳 China 2 🇫🇷 France 2 🇩🇪 Germany 2 All of Customer Support & Service →

This page is the intersection of two independently computed cohorts: Greater China and Customer Support & Service. A provider appears here only when it is already a member of both. Greater China membership is matched on tag, name pattern, stated HQ, so this is a floor rather than a census — coverage gaps show up here as small numbers, not as absent pages.

Work with this as data

Every region here is available over the APIs.io API and to AI agents over MCP.

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Tools for regions

6 MCP tools reach this
  • find_regionsBrowse and filter every region in the catalog.
  • get_region_leadersPRO — top-rated providers in this region.
  • cohort_statsPRO — the distribution across the region.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This region
curl "https://apis.io/api/v1/regions/greater-china-customer-support"
All regions
curl "https://apis.io/api/v1/regions?limit=25"
As a scored cohort
curl "https://apis.io/api/v1/cohorts/region/greater-china-customer-support"
The distribution (Pro)
curl "https://apis.io/api/v1/cohorts/region/greater-china-customer-support/stats" \
  -H "X-API-Key: $APIS_IO_KEY"

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